Technical Service Representative 2
Amcor
Technical Service Representative 2
Amcor
Invests in packaging tech and sustainability
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
Employer: Amcor Flexibles North America Inc.
Job Location: This position reports to company headquarters in Oshkosh, Wisconsin. It requires living within 50 miles of Cranberry Township, PA, as the position will involve 70% travel to customer sites within 100 miles of Cranberry Township, PA, as well as 10% travel to customer sites in other areas of Ohio, Pennsylvania and the Northeastern US, and 20% telecommuting from home.
Title: Technical Service Representative II
Duties: Provide efficient and timely technical assistance to assigned customers in matters relating to their packaging equipment operations and facilitate customer quality and packaging performance improvement. Service customer equipment, where applicable, to maintain optimum performance of equipment, packaging films and shrink bag materials. Perform and complete package/shrink bag and machine audits on packaging machines. Identify machinery and packaging film/shrink bag problems and ensure that they are properly communicated to the appropriate staff representatives. Participate in field trials of new packaging materials. Assist in the installation and start-up of all packaging equipment manufactured and sold by Amcor and provide input into the design, installation and start-up of packaging equipment manufactured by outside suppliers. Train customers on proper operation and maintenance of equipment and Amcor film, as well as training other Amcor Technical Service Reps on how to train the customer.
Travel: Position requires 70% travel to customer sites within 100 miles of Cranberry Township, PA, as well as 10% travel to customer sites in other areas of Ohio, Pennsylvania and the Northeastern US, and 20% telecommuting from home.
Requirements: Associate’s degree in a technical field such as Packaging or an Engineering field related to packaging (e.g., Chemical, Mechanical, Industrial or Electrical Engineering or Engineering Technology) or foreign equivalent, and 5 years of experience in an occupation related to engineering or technical service in the food packaging industry. Experience must include the following:
Salary offered: $101,379 per year
Applicants must be U.S. workers (includes U.S. citizens, permanent residents, foreign nationals granted temporary residence under one of the 1986 legalization programs, refugees, and asylees).
We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:
Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.
We verify the identity and employment authorization of individuals hired for employment in the United States.
When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:
Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)
Amcor Corporate Venturing invests in early-stage and growth-stage packaging startups to advance sustainable packaging, new business models, and digitization across the packaging value chain. The fund provides more than capital by connecting portfolio companies to Amcor’s global network, technical resources, and market knowledge to help technologies scale. Its approach combines funding with strategic collaboration to address challenges like recyclability and waste reduction, aligning with Amcor’s broader sustainability and innovation goals. The main aim is to accelerate innovation in packaging and circular economy initiatives, leveraging Amcor’s reach to bring new solutions to market.
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