Manager Sea Cargo Pricing & Procurement

We provide a suite of comprehensive benefits to our employees:

• Medical care insurance including dental & vision coverage
• Provident fund
• Hybrid work arrangement (1 day/week)
• Mental health program
• Professional support – training & development
• Leave for vacation, medical, marriage, maternity, birthday, compassionate
• Retirement benefits

We recognize good performances through:

• Going the Extra Mile‘Awards
• Long service awards
• Employee referral programs
• Sales incentive bonus
• Operation incentive program
• Annual salary & bonus reviews

Key Responsibilities

Lead price negotiations with carriers and service providers to secure the most competitive rates while ensuring optimal service quality.
Manage all sea freight pricing activities and prepare quotations for customers, sales teams, overseas offices, agents, and tender management (RFQs).
Develop, implement, and maintain a centralized sea freight-rate management system accessible to Sales and other relevant departments.
Oversee sea cargo operations related to FCL and LCL shipments, including booking management and shipment delivery coordination.
Manage all FCL and LCL pricing and procurement processes, while building and maintaining strong relationships with carriers and fostering a commercial and customer-focused mindset.
Drive business growth by improving the quotation win ratio, increasing shipment volumes, and contributing to the country’s overall performance targets.
Assume full responsibility for the monthly profit and loss (P&L) performance of the FCL and LCL product lines.
Evaluate, select, and manage service providers and business partners while continuously monitoring associated costs and service performance.
Ensure the accuracy of carrier and vendor invoices against approved pricing, manage credit terms effectively, and oversee timely invoice processing and payment execution.
Develop and execute FCL and LCL business strategies, including trade lane development and target market identification, in alignment with local, regional, and global business objectives.
Identify and implement process improvements and business development initiatives to support sustainable growth and operational excellence.
Establish departmental targets in collaboration with the Head of Department and monitor performance against agreed objectives.
Maintain and strengthen relationships with cargo-partner network offices, agents, carriers, and customers.
Promote FCL and LCL products and services internally and externally by ensuring they are competitive, commercially attractive, and easy for Sales teams and customers to understand.
Manage customer and operational claims, complaints, and escalations efficiently, coordinating with all relevant stakeholders to ensure timely resolution.
Issue necessary instructions, guidelines, procedures, and communications within the scope of responsibility, and ensure compliance with company policies and standards.
Maintain proactive, transparent, and effective communication with Sea Cargo, Sales, and other relevant departments to ensure operational alignment and business success.
Monitor carrier performance on a monthly basis and present performance reviews, market updates, and improvement initiatives during Sales and Operations meetings.
Undertake additional assignments and responsibilities as directed by management to support business needs and organizational objectives.

Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, International Trade, or a related field.
• Minimum 5-7 years of relevant experience in Freight Forwarding, Shipping, or Logistics, including at least 3 years in a managerial or supervisory position.
• Strong background in Sea Freight Pricing, Procurement, Carrier Management, and Commercial Negotiations within the Freight Forwarding, Shipping Line, or Logistics industry.
• Proven experience in managing RFQs, tenders, trade lane development, and profitability (P&L) performance.
• Comprehensive knowledge of freight forwarding operations, sea freight products (FCL/LCL), and the logistics industry.
• Good command of written and spoken English.
• Strong leadership, organizational, negotiation, communication, and interpersonal skills.
• Results-oriented with strong commercial acumen and customer focus.
• Proactive, self-motivated, and capable of working independently in a fast-paced environment.
• Dynamic, flexible, and adaptable with a positive attitude and a continuous improvement mindset.
• Strong analytical, problem-solving, and decision-making abilities.
• Well-structured, detail-oriented, and capable of effectively managing multiple priorities.
• Demonstrated integrity, accountability, and professionalism in dealing with internal and external stakeholders.
• Knowledge of CargoWise One and the ability to effectively utilize related functions and support internal and external stakeholders.