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RHA Health Services

Community-based disability and behavioral health services

IDD Program Specialist

Residential & Direct SupportUpdated on Nov 13
Full-timeMoon Twp, PA, USANo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in social work, education, or a related field is required.
  • At least 2 years of experience in program development and management is required.
  • Strong organizational and time management skills are required.
  • The ability to thrive in a fast-paced environment and manage multiple priorities is required.
  • Employees in Deaf and Hard of Hearing programs must be fluent in American Sign Language.
  • The employee must regularly lift and carry up to 20 pounds and occasionally pull at least 40 pounds.
  • The employee must be able to squat, kneel, crawl, crouch, climb, and stoop as part of regular job duties.
  • The employee must be able to use hands and fingers to handle or operate objects, tools, or controls, and must stand and walk for extended periods.
  • The employee must demonstrate proficiency in CPR from floor level, including working on hands and knees, bending, standing, and lifting.
  • Vision requirements include close, distance, and peripheral vision; the employee must be able to talk and hear, except for employees in Deaf and Hard of Hearing programs.
  • The employee must complete criminal background screening, registry checks, and drug testing.
  • Education verification and other credentialing based on position requirements are required.
  • Proof of employment history or references may be required.
  • For positions requiring driving to provide transportation, a driver's license, driver's insurance, and a vehicle are required.

Responsibilities

  • Adhere to ODP guidelines and Pennsylvania codes for 6400 regulations.
  • Facilitate and troubleshoot program activities to ensure high-quality homecare operations.
  • Monitor residential homes to ensure they are safe, homelike environments that reflect individual preferences.
  • Complete assessments and participate in developing and implementing Individual Support Plans, Behavior Support Plans, and other care strategies.
  • Develop, manage, and evaluate programs to meet individuals' needs.
  • Collaborate with internal teams and external partners to identify program gaps and opportunities for improvement.
  • Build and maintain relationships with community partners and stakeholders.
  • Collect and analyze data to measure program outcomes and identify areas for enhancement.
  • Provide support to individuals as needed.
  • Stay informed about research and best practices in program development and management.
  • Coordinate medical appointments and oversee aspects of medical care.
  • Ensure reporting and assessments are accurate, timely, and compliant, including Program Books, Quarterly Reports, Annual Assessments, Lifetime Medical History, ISPs, BSPs, MARS, daily notes, and monthly paperwork.
  • Facilitate development of a cohesive team focused on individual support.
  • Provide training and model support strategies to ensure successful implementation.
  • Assign team roles to ensure smooth operations in caring for individuals.
  • Ensure compliance with legal and regulatory requirements.
  • Facilitate monthly Supports Coordinator monitoring visits.
  • Attend weekly Direct Support Supervisor meetings.
  • Support individual relationships and communications within the program.
  • Participate in the on-call rotation.
  • Ensure staff are trained on ISP goals and outcomes.
  • Maintain working knowledge of software and tools required to implement policies and procedures effectively.
  • Perform other duties as assigned.

Desired Qualifications

  • Proficiency in American Sign Language is preferred.

About the Company

RHA Health Services

Community-based disability and behavioral health services

RHA Health Services provides community-based health and support services for people with disabilities and health challenges across Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee. Its offerings include disability supports, behavioral health counseling, substance use treatment, crisis intervention, and specialized Deaf and Hard of Hearing services, delivered through a person-centered, outcome-focused care model. Services range from supported living and outpatient care to vocational rehabilitation and 24/7 crisis response via facility-based centers and mobile teams, all designed to fit individual needs. The company differentiates itself through formal accreditations (CARF for substance use, CQL), a strong emphasis on accessibility and community inclusion, and growth through acquisitions like Howell Support Services. Its goal is to improve independence and quality of life for people it serves by tailoring supports and expanding access to care.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Asheville, NC
Founded
1989

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