Full-Time

Strategic Partner Manager

Posted on 1/8/2025

DoorDash

DoorDash

10,001+ employees

On-demand food delivery service

Food & Agriculture
Consumer Software

Mid, Senior

Company Historically Provides H1B Sponsorship

Winnipeg, MB, Canada + 1 more

More locations: Calgary, AB, Canada

Category
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Salesforce
Excel/Numbers/Sheets
Requirements
  • 4+ years of experience in a client-facing sales / account management role or related experience
  • Ability to empathize with customer needs and adapt to meet their unique goals resulting in an increase in customer satisfaction, retention, and product adoption
  • Ability to create data-driven recommendations using excel (can maintain complex spreadsheets) and google sheets
  • Ability to navigate sales tools with ease (Salesforce, Sales Navigator)
  • Fluency in French (not required)
Responsibilities
  • Manage merchant relationships across your book of business, while building towards the team's goals
  • Present quarterly business reviews that highlights wins and opportunity areas for your merchant accounts
  • Minimize churn and redirect our partners to opportunities of expansion, using DoorDash products
  • Use data to test daily operational processes to keep our merchants efficient
  • Work with our Product, Operations, and Sales teams to ensure merchants have the best possible experience when using our platform

DoorDash connects customers with local and national restaurants for on-demand food delivery, primarily in the United States, Canada, and Australia. The platform allows users to browse menus and place orders, which are delivered by drivers known as "Dashers." DoorDash stands out by utilizing technology to create a three-sided marketplace that benefits customers, restaurants, and Dashers, generating revenue through commission and delivery fees. The company's goal is to be a leading player in the food delivery market while enhancing the user experience.

Company Stage

IPO

Total Funding

$2.4B

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Cannabis delivery opens new revenue streams amid growing demand for THC and CBD products.
  • Ibotta partnership may increase order frequency through enhanced digital promotions.
  • David's Bridal partnership taps into the lucrative wedding industry, diversifying offerings.

What critics are saying

  • Cannabis delivery faces competition from new market entrants, impacting market share.
  • Ibotta partnership may underperform if digital promotions don't resonate with customers.
  • Expansion into non-traditional categories may dilute DoorDash's core brand identity.

What makes DoorDash unique

  • DoorDash's entry into cannabis delivery diversifies its service offerings.
  • Partnership with Ibotta enhances digital promotions, adding value for customers.
  • Collaboration with The Trade Desk boosts targeted advertising capabilities.

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Benefits

Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.

Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.

Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.

Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.