Full-Time

Strategic Partner Manager

Confirmed live in the last 24 hours

DoorDash

DoorDash

10,001+ employees

On-demand food delivery service

Food & Agriculture
Consumer Software

Mid, Senior

Company Historically Provides H1B Sponsorship

Winnipeg, MB, Canada + 1 more

More locations: Calgary, AB, Canada

Category
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Salesforce
Data Analysis
Excel/Numbers/Sheets

You match the following DoorDash's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 4+ years of experience in a client-facing sales / account management role or related experience
  • Ability to empathize with customer needs and adapt to meet their unique goals resulting in an increase in customer satisfaction, retention, and product adoption
  • Ability to create data-driven recommendations using Excel (can maintain complex spreadsheets) and Google Sheets
  • Proficiency in navigating sales tools (Salesforce, Sales Navigator)
Responsibilities
  • Manage merchant relationships across your book of business, while building towards the team's goals
  • Present quarterly business reviews that highlight wins and opportunity areas for your merchant accounts
  • Minimize churn and redirect our partners to opportunities of expansion, using DoorDash products
  • Use data to test daily operational processes to keep our merchants efficient
  • Work with our Product, Operations, and Sales teams to ensure merchants have the best possible experience when using our platform
Desired Qualifications
  • Fluent in French (not required)

DoorDash connects customers with local and national restaurants for on-demand food delivery, primarily in the United States, Canada, and Australia. The platform allows users to browse menus and place orders, which are delivered by drivers known as "Dashers." DoorDash earns revenue through commission fees from restaurants and delivery fees from customers, while Dashers are compensated with base pay and tips. The company's goal is to lead the food delivery market by enhancing user experience and expanding its services.

Company Stage

IPO

Total Funding

$2.4B

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with The Home Depot opens new revenue streams in the DIY market.
  • Portable benefit pilot program may enhance driver retention and satisfaction.
  • Collaboration with Ibotta could increase customer engagement through digital promotions.

What critics are saying

  • Increased competition in cannabis delivery could impact DoorDash's market share.
  • Logistical challenges in delivering home improvement items may affect service quality.
  • Expanding driver benefits nationwide could increase operational costs, affecting profitability.

What makes DoorDash unique

  • DoorDash offers a unique three-sided marketplace connecting customers, restaurants, and Dashers.
  • Partnerships with non-food retailers like Home Depot diversify DoorDash's service offerings.
  • Entry into cannabis delivery taps into a new, growing market segment.

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Benefits

Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.

Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.

Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.

Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.