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ARS

ARS

Residential HVAC, plumbing repair and installation

Azure Cloud Engineer

Full-TimeDeadline 9/27/26
No salary listed
Senior
Bachelor's
Memphis, TN, USA
In Person

Occasional travel is required for meetings, datacenter activities, vendor engagements, or project work.

About the job

Requirements
  • A bachelor's degree in IT, Computer Science, Engineering, or a related field; equivalent professional experience is considered.
  • At least 5 years of enterprise infrastructure engineering experience, including at least 3 years of hands-on Microsoft Azure engineering.
  • Hands-on experience with Azure infrastructure, Azure Virtual Desktop, cloud migrations, hybrid networking, infrastructure-as-code and automation, identity and access management, and cloud security.
  • Experience supporting regulated environments using PCI DSS, NIST, CIS, or similar frameworks.
  • Working knowledge of SQL Server, Azure SQL Managed Instance, containerization, Kubernetes, Azure Kubernetes Service, and Azure Cosmos DB.
  • Availability for regular business hours with occasional after-hours maintenance, migrations, incidents, or production changes.
  • Participation in change management, operational support, and on-call activities as required.
Responsibilities
  • Design, deploy, maintain, and optimize secure, highly available Azure infrastructure-as-a-service environments, including virtual machines, storage, backup, monitoring, recovery, landing zones, governance, and operational baselines.
  • Design and administer Azure Virtual Desktop environments, including host pools, session hosts, images, application delivery, scaling, user experience, and FSLogix.
  • Secure and automate Azure Virtual Desktop using Entra ID, Conditional Access, multifactor authentication, role-based access control, Zero Trust, Terraform, PowerShell, Azure CLI, and Azure DevOps.
  • Plan and execute on-premises infrastructure and application migrations to Azure, including readiness assessments, modernization, re-platforming, remediation, and hybrid transition support.
  • Design and maintain Azure DevOps continuous integration and continuous delivery pipelines and infrastructure-as-code using Terraform, Bicep, ARM templates, PowerShell, Azure CLI, and YAML.
  • Establish version control, release management, automated validation, repeatable deployment standards, and technical and operational documentation.
  • Partner with database teams on Azure infrastructure for SQL Server Always On to Azure SQL Managed Instance and SQL Server to Cosmos DB migrations, including networking, sizing and capacity, backup and recovery, monitoring, and cutover support.
  • Support modernization of IIS-hosted applications through containerization, continuous integration and continuous delivery, and deployment to Kubernetes and Azure Kubernetes Service.
  • Administer Entra ID, Conditional Access, Identity Governance, Privileged Identity Management, role-based access control, multifactor authentication, access reviews, service identities, and segregation-of-duties controls.
  • Design and enforce Zero Trust, least-privilege access, segmentation, and micro-segmentation across Azure environments.
  • Design and support hybrid connectivity and application delivery using ExpressRoute, VPN Gateway, Virtual WAN, virtual networks, routing, DNS, Azure Firewall, Front Door, Application Gateway, load balancing, network security groups, application security groups, and private endpoints.
  • Partner with network teams to integrate Azure with datacenter, branch, and third-party connectivity.
  • Support Microsoft Defender for Cloud, Microsoft Sentinel, logging, alerting, threat detection, vulnerability remediation, and cloud security monitoring.
  • Design and maintain solutions supporting PCI DSS and enterprise security requirements, including access control, encryption, segmentation, monitoring, vulnerability management, and audit evidence.
  • Partner with Security, Compliance, and Audit teams on PCI assessments, remediation, evidence collection, and control validation; align practices with PCI DSS, NIST, CIS Controls, and CIS Azure Benchmarks.
  • Monitor and optimize Azure performance, availability, resiliency, cost, and security posture.
  • Develop platform standards, operational procedures, runbooks, implementation plans, and support documentation.
  • Participate in incident response, problem management, root cause analysis, maintenance, and change management while providing technical guidance across technology teams.
Desired Qualifications
  • Microsoft Azure Solutions Architect Expert, Azure Security Engineer Associate, Azure Administrator Associate, Azure DevOps Engineer Expert, and/or HashiCorp Terraform Associate certifications.
  • Experience with PCI DSS environments and audit evidence, Defender for Cloud, Sentinel, CrowdStrike or similar security platforms, and multi-site hybrid datacenter and cloud environments.
  • Prior exposure to SQL Server or Cosmos DB migrations, or to containerizing legacy .NET/IIS applications.

About the company

ARS Rescue Rooter provides heating, cooling, and plumbing repair, maintenance, and installation services for homeowners. It operates seven days a week and emphasizes quick, reliable service for residential HVAC and plumbing needs. The service model centers on sending technicians to perform repairs or installations, backed by maintenance plans. A key differentiator is the Exceptional Service Guarantee, which promises to meet customer expectations or offer a full refund within one year of the service. Revenue comes from service fees, maintenance plans, and equipment sales. The company also engages in community initiatives and sponsorships to support the neighborhoods it serves. Overall, the goal is to keep homes comfortable and customers satisfied by delivering dependable, professional home-services support.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Memphis, Tennessee

Founded

1975

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Simplify Jobs

Simplify's Take

What believers are saying

  • ARS bought Tipping Hat on May 19, 2026, adding Denver HVAC and plumbing density.
  • Netic partnership in 2026 expands customer-service capacity during ARS's nationwide growth.
  • Bluon integration in 2025 improves technician productivity through equipment data and AI diagnostics.

What critics are saying

  • GI Partners launched a $3.5 billion sale process in March 2026, delaying management focus.
  • ARS's 2012 Arizona fraud settlement still shapes brand trust and regulatory scrutiny.
  • AI rollups and larger home-service platforms compress pricing; failed sale could trap ARS in stasis.

What makes ARS unique

  • ARS operates 70+ service centers across about 28 states, nationwide scale.
  • ARS integrates Bluon and Netic AI into proprietary field-service and customer systems.
  • ARS pairs HVAC, plumbing, and electrical services with acquisition-driven local brand expansion.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account/Flexible Spending Account

401(k) Company Match

Paid Vacation

Company paid life insurance

Flexible Work Hours

Pet Insurance

Legal Services

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

1%

2 year growth

2%
PR Newswire
Aug 10th, 2026
Netic partners with American Residential Services to deploy AI agents for customer service scaling

Netic, a San Francisco-based AI platform for essential services, has partnered with American Residential Services (ARS), one of America's largest home services providers. The partnership will see ARS deploy Netic's AI platform to help customer service specialists handle increased demand as the company expands nationwide. Netic's AI agents will manage routine interactions and provide surge capacity whilst integrating with ARS's proprietary Connect platform. This allows human agents to focus on conversations requiring expertise. ARS selected Netic following an extensive evaluation of AI platforms, citing consistent performance and technical depth. "ARS represents exactly the type of enterprise we built Netic for," said Melisa Tokmak, founder and CEO of Netic. The partnership aims to scale customer engagement whilst maintaining service quality for homeowners. Netic is backed by Founders Fund, Greylock, and Hanabi Capital.

PR Newswire
May 19th, 2026
American Residential Services, LLC. Continues to Expand with the Acquisition of Tipping Hat Plumbing, Heating & Electric

/PRNewswire/ -- American Residential Services® (ARS®/Rescue Rooter®), one of the nation's largest providers of residential heating, ventilation, air...

REF Industry
Mar 30th, 2025
ARS Partners with Bluon to Integrate AI and Equipment Data in HVAC Services

ARS partners with Bluon to integrate AI and equipment data in HVAC services.

PR Newswire
Mar 28th, 2025
American Residential Services (Ars) And Bluon Announce Strategic Partnership To Transform Hvac Service Through Ai And Equipment Data

ARS will integrate Bluon's best-in-class AI Tech Support + enormous equipment database directly into their proprietary field service platform.IRVINE, Calif. and MEMPHIS, Tenn., March 28, 2025 /PRNewswire/ -- Bluon, a leading HVAC data and AI technology company, and American Residential Services (ARS/Rescue Rooter), one of the nation's largest providers of air conditioning, heating, plumbing, and electrical services, today announced a strategic partnership to significantly enhance ARS's service capabilities through OCR technology, equipment documentation, advanced data enrichment, and AI-powered technical support

PR Newswire
Sep 13th, 2024
Del-Air Now Servicing Southeast Florida Homes With ARS® Vero Beach Acquisition

/PRNewswire/ -- Del-Air Plumbing, Air Conditioning and Electric, Florida's foremost indoor comfort provider, has announced the acquisition and merger of...