Samba TV

Delivers TV audience measurement and insights

Junior Programmatic Account Manager

Customer SuccessConfirmed live in the last 24 hours

Full-timeLondon, UKNo salary listed

About the Job

Requirements

1 to 2+ years of experience in account management, customer success, campaign operations, or a similar role within ad tech, digital media, or programmatic advertising.
Basic understanding of programmatic advertising concepts, including demand-side platforms, supply-side platforms, and digital campaign workflows.
Strong written and verbal communication skills, with confidence engaging with clients via email and calls.
Detail-oriented with strong organisational skills and the ability to manage multiple tasks simultaneously.
An analytical mindset with an interest in campaign performance and data-driven decision-making.
Eagerness to learn technical platforms and grow expertise in programmatic and contextual advertising.
A collaborative, proactive, and positive approach.

Responsibilities

Support day-to-day account management for EMEA clients, including media agencies, advertisers, and platform partners, under the guidance of senior team members.
Assist with client onboarding and platform training on Semasio’s Semantic Targeting Platform and broader programmatic tools.
Help manage campaign setup, delivery monitoring, and basic optimisation, escalating issues and recommendations as appropriate.
Provide first-line support for client questions and technical issues via the internal ticketing system, collaborating with Product and Engineering when needed.
Review campaign briefs and assist in recommending targeting strategies and building standard segments.
Monitor campaign performance and delivery, flagging risks, underdelivery, or optimisation opportunities to senior account managers.
Prepare regular reports, performance summaries, and insights to support client check-ins and reviews.
Maintain accurate account documentation, notes, and internal trackers.
Support senior team members in client meetings, quarterly business reviews, and internal planning sessions.
Stay up to date on programmatic trends, Samba TV products, and contextual targeting best practices.
Collaborate with internal teams to ensure a positive client experience and smooth campaign execution.

Desired Qualifications

Some hands-on experience supporting campaign setup, monitoring, or reporting.

Samba is a media intelligence company. We know what the world is watching, reading, and thinking about — in real time, at scale, across every screen. Our data exists with the consent of over a billion people, organized into the most complete picture of consumer attention ever built. The biggest brands in the world use that picture to make smarter decisions. We think it’s the most interesting data asset on the planet, because it’s the most culturally relevant.

We are looking for a Junior Programmatic Account Manager to support our expanding EMEA client base. This role blends client servicing, media planning, campaign management, and technical support, ideal for a strategic and solutions-oriented professional with experience in programmatic advertising and a passion for helping clients succeed.

You’ll act as a key point of contact for agencies, advertisers, and platform partners, ensuring campaigns are executed smoothly, clients are enabled on our platforms, and our full product suite is leveraged to drive growth.

What You'll Do

Support day to day account management for EMEA clients, including media agencies, advertisers, and platform partners, under the guidance of senior team members

Assist with client onboarding and platform training on Semasio’s Semantic Targeting Platform and broader programmatic tools

Help manage campaign setup, delivery monitoring, and basic optimisation, escalating issues and recommendations as appropriate

Provide first line support for client questions and technical issues via the internal ticketing system, collaborating with Product and Engineering when needed

Review campaign briefs and assist in recommending targeting strategies and building standard segments

Monitor campaign performance and delivery, flagging risks, underdelivery, or optimisation opportunities to senior account managers

Prepare regular reports, performance summaries, and insights to support client checkins and reviews

Maintain accurate account documentation, notes, and internal trackers

Support senior team members in client meetings, QBRs, and internal planning sessions

Stay up to date on programmatic trends, Samba TV products, and contextual targeting best practices

Collaborate with internal teams to ensure a positive client experience and smooth campaign execution

Who You Are

1 to 2+ years of experience in account management, customer success, campaign operations or a similar role within ad tech, digital media, or programmatic advertising

Basic understanding of programmatic advertising concepts, including DSPs, SSPs, and digital campaign workflows

Some hands on experience supporting campaign setup, monitoring, or reporting is preferred

Strong written and verbal communication skills, with confidence engaging with clients via email and calls

Detail oriented with strong organisational skills and the ability to manage multiple tasks simultaneously

Analytical mindset with an interest in campaign performance and data driven decision making

Eagerness to learn technical platforms and grow expertise in programmatic and contextual advertising

Collaborative team player with a proactive and positive attitude

#LI-AK1

Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.

Samba may collect personal information directly from you, as a job applicant, Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU , Samba Inc. is the data controller.

About the Company

Samba TV

Delivers TV audience measurement and insights

Samba TV collects and analyzes TV viewing data to help advertisers, broadcasters, and content creators understand what people watch. It embeds its technology in about 35 million smart TVs across 20 brands, creating a large viewership database and a household identity graph. The system works by using a proprietary multi-source panel from participating TVs to gather viewing activity, then turning that data into insights and analytics that clients can use to plan ads, optimize content, and measure performance. What sets Samba TV apart is the size and scope of its data: it claims the largest end-to-end viewership dataset and identity graph in the industry, with a panel hundreds of times larger than typical measurements and broad brand partnerships, while offering privacy controls for viewers who opt in or out. The company aims to provide data-driven, actionable insights to improve advertising effectiveness and content delivery across the global smart TV market.

Company size: 201-500
Company stage: Debt Financing
Total funding: $75.7M
Headquarters: San Francisco, CA
Founded: 2008

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