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Full-Time

Inbound Sales Development Representative

Posted on 6/19/2024

Zenoti

Zenoti

501-1,000 employees

Cloud-based software for beauty businesses

Consumer Software
Enterprise Software

Entry

Seattle, WA, USA

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Communications
Lead Generation
Cold Calling
Requirements
  • Bachelor’s Degree preferred
  • Proven experience in Inside Sales, sales or lead generation
  • Strong phone presence and experience dialing high volume of calls per day
  • Very strong interpersonal and communication skills
  • Business acumen
  • Ability to conceptualize and explain complex concepts clearly
  • Ability to multi-task, prioritize, and manage time effectively
  • Knowledge of social networking sites and popular business directories
  • Experience in the salon, spa, medical spa, or fitness industry a plus
Responsibilities
  • Work with sales and lead generation teams to source new sales opportunities
  • Perform inbound lead follow-up and outbound prospecting/cold calling
  • Create and qualify opportunities by understanding customer needs and requirements
  • Research accounts, identify and build relationships with key decision makers, and generate interest
  • Maintain and expand a database of prospects
  • Team with channel partners to build sales pipeline and close deals
  • Assess, qualify, and transfer leads to the appropriate Account Executive for a formal sales presentation

Zenoti provides cloud-based software tailored for salons, spas, and med spas, helping over 12,000 businesses across more than 50 countries manage their operations. The software includes tools for appointment scheduling, billing, payments, reporting, analytics, marketing, employee management, and inventory control, all aimed at improving customer experience and automating front desk tasks. Operating on a Software-as-a-Service (SaaS) model, clients pay a subscription fee for access to the software, which is continuously updated without manual installations. Zenoti distinguishes itself by offering modern, touchless interactions like online booking and self-check-in, along with 24/7 support and assistance with data migration for new clients. The company's goal is to enhance the efficiency and customer experience of businesses in the beauty and wellness industry.

Company Stage

Series D

Total Funding

$331M

Headquarters

Bellevue, Washington

Founded

2010

Growth & Insights
Headcount

6 month growth

0%

1 year growth

3%

2 year growth

-6%
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Simplify's Take

What believers are saying

  • Zenoti's continuous innovation, driven by industry veterans from companies like Microsoft and Amazon, positions it for sustained growth and technological leadership.
  • The company's inclusion in the Deloitte Fast 500 for five consecutive years underscores its rapid growth and market acceptance.
  • Strategic partnerships and acquisitions, such as with Acquisition Aesthetics, expand Zenoti's market reach and service offerings.

What critics are saying

  • The highly competitive SaaS market for beauty and wellness requires Zenoti to continuously innovate to maintain its edge.
  • Rapid expansion and frequent leadership changes could lead to strategic misalignments and operational challenges.

What makes Zenoti unique

  • Zenoti's cloud-based SaaS platform is specifically tailored for the beauty and wellness industry, unlike broader SaaS solutions that serve multiple sectors.
  • The company offers a comprehensive suite of tools, from appointment scheduling to inventory management, providing an all-in-one solution that many competitors lack.
  • Zenoti's focus on modern, touchless interactions like online booking and e-payments sets it apart in enhancing customer experience.
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