A minimum of four years of experience in a retail management capacity or equivalent is required.
An associate degree in Horticulture or related post-secondary education is required.
MNLA certification is preferred, or certification must be obtained within three years.
Demonstrated ability to interact with and build relationships with customers and staff is required.
Good writing and verbal communication skills are required.
Technical knowledge of point-of-sale systems, Windows, and Excel is required.
Knowledge of merchandise and display is required.
Ability to train, delegate, and motivate staff is required.
A minimum of two years of experience in Bachman’s retail supervisory or management capacity is preferred.
A four-year college degree is preferred; business, marketing, and horticulture experience is also noted as preferred.
Knowledge of Bachman’s policies and procedures is preferred.
Knowledge of garden and floral products is preferred.
Demonstrated excellent performance at Bachman’s is preferred.
The normal schedule is 45–50 hours per week, including two closing shifts and four weekend days per month during non-peak months; peak-season hours may reach 60 per week.
Responsibilities
Plan and execute store activities, lead exempt and non-exempt teams, and drive results to achieve sales and profit goals.
Develop a high-performance culture and motivate the team to meet assigned sales and productivity goals.
Analyze sales reports to determine business needs and execute in-store business and sales strategies in partnership with Assistant Store Managers.
Train and coach the selling team to ensure fluency in product knowledge.
Drive store financial performance by achieving sales and profit goals and leading the leadership team in controlling expenses.
Demonstrate the company’s Core Values: Passion, Caring, Inspiring, Committed, and Never Settle.
Plan strategically and determine goals, direction, and actions.
Motivate self and others to accomplish objectives in complex and sometimes ambiguous conditions.
Respond promptly and appropriately to store problems and follow up on issues that cannot be immediately resolved.
Communicate new initiatives, leadership messages, and promotions.
Control the payroll budget by creating and approving schedules based on business needs and monitoring staffing levels.
Follow and lead best practices.
Perform and oversee scheduling, physical inventory, opening and closing duties, time-sheet review, payroll accuracy documentation, and merchandise flow.
Apply company policies and procedures fairly and consistently.
Enforce safety policies and procedures and hold associates to a high safety standard.
Ensure a fast and efficient register experience and keep current on payment, coupon, return, and exchange policies.
Foster a customer experience that inspires customer loyalty.
Ensure the team maintains consistent rewards-program participation.
Ensure prompt resolution of customer concerns.
Build trust and credibility and establish productive relationships with people inside and outside the organization.
Set and communicate clear expectations, and hold the store team and self accountable to brand, performance, and behavior standards.
Manage personnel matters, including selecting, terminating, appraising performance, and developing subordinates.
Communicate with store teams to lead positive change.
Assess and coach the store team on performance.
Ensure the store team adheres to employment practices and policies.
Assist in recruiting, hiring, and developing a high-performing team.
Ensure the visual presentation, organization, and facility maintenance represent Bachman’s.
Lead or assign daily merchandising, stocking, and product-inventory disposition tasks.
Perform other duties as assigned.
Desired Qualifications
MNLA certification, although certification is required within three years if not already held.
At least two years of Bachman’s retail supervisory or management experience.
A four-year college degree; business, marketing, and horticulture experience.
Knowledge of Bachman’s policies and procedures.
Knowledge of garden and floral products.
Demonstrated excellent performance at Bachman’s.
Store Manager- Mid-Size Volume Bachman's Eden Prairie
Bachman’s is hiring a mid-volume Store Manager for our Bachman’s Eden Prairie location. This individual will plan and execute all store activities, lead exempt and non-exempt teams, and drive results to achieve sales and profit goals. They will create a service and team culture driven by our Core Values and showcase leadership in communication, problem-solving, and responsibility. Apply today and help us bring beauty to life!
Position Duties: Revenue Generation
Develop a high-performance culture, motivating team to meet assigned sales and productivity goals.
Analyze sales reports to determine the needs of the business; in partnership with Assistant Store Managers, executes in store business and sales strategies.
Train and coach to ensure selling team is fluent in all aspects of product knowledge.
Drive the financial performance of the store by ensuring that sales and profit goals are achieved, including leading the leadership team in controlling expenses.
Store Operations
Successfully demonstrate the company Core Values of: Passion, Caring, Inspiring, Committed and Never Settle.
Plan strategically and demonstrate the ability to determine goals, direction and actions.
Get things done. Motivate self and others to accomplish important objectives despite a complex and sometimes ambiguous environment.
React quickly and appropriately to problems in the store; follow up in a timely manner to issues not immediately resolvable; tie up all loose ends.
Communicate new initiatives, leadership messages, and promotions.
Control payroll budget by creating and approving schedules based on business needs and monitor store staffing levels.
Follow and lead best practices.
Perform and oversee basic operational activities such as scheduling, physical inventory, opening and closing duties, time sheet review, payroll accuracy documents, and merchandise flow.
Understand and enforce all company policies and procedures in a fair and consistent manner.
Enforce safety policies and procedures; is a safety role model; holds associates to a high safety standard.
Customer Service
Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges.
Foster a customer experience that goes beyond the ordinary and inspires customer loyalty.
Ensure team maintains consistent rewards program participation.
Ensure prompt resolution of customer concerns.
People Management
Build relationships. Establish trust and credibility with people over time; establish rapport with people; have smooth working relationships with people inside and outside of the organization.
Establish and communicate clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
Accountable for personnel issues including selection, termination, performance appraisal and professional development of subordinates.
Communicate with store teams to effectively lead positive change.
Assess and coaches store team on performance.
Ensure that store team adheres to all employment practices and policies.
Assist in recruiting, hiring and developing a high performing team.
Product Management
Ensure visual presentation, organization, and facility maintenance are representative of Bachman’s.
Lead and/or assign daily tasks including merchandising, stocking and inventory disposition of product.
Other duties as assigned
Qualifications: Required:
Minimum 4 years’ experience in retail management capacity or equivalent.
Associates degree in Horticulture, or related post-secondary education.
MNLA certification preferred or become certified within 3 years is required.
Demonstrated ability to interact with and build relationships with customers and staff.
Good writing and verbal communication skills.
Technical knowledge including POS systems, Window’s, and Excel.
Knowledge of merchandise and display.
High energy level, with the ability to provide strong leadership, train, delegate, and motivate staff.
Preferred:
Minimum 2 years’ experience in Bachman’s retail supervisory or management capacity.
Four-year college degree; business, marketing, and horticulture experienced.
Good knowledge of Bachman’s policies and procedures.
Knowledge of garden and floral products.
Demonstrated excellent performance at Bachman’s.
Schedule:
Normal work schedule is 45 – 50 hours /week including 2 close shifts and 4 weekend days per month during non-peak months.
Seasonal demands of long hours during peak season (spring and holiday) up to 60 hours / week.