Lead Product Manager - Digital Academy

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. 
 
At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions. 
 
GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. 
 
Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! 
 
Learn more about GovTech at tech.gov.sg.

[What you will be working on]

As a Product Manager, you will hold significant ownership over your product domain, driving it from concept to reality while aligning with the broader programme goals. Your core responsibilities include: 

• Own product strategy: Define the product vision, roadmap and priorities based on user needs, organisational goals and measurable outcomes.

• Reimagine learning: Design engaging, personalised and adaptive learning experiences that help officers develop and apply skills at work.

• Design employee growth journeys: Shape seamless experiences across HR, performance, competency and learning systems, from identifying capability gaps to demonstrating job proficiency.

• Use data and AI: Explore how enterprise data, AI, LLMs and agents can personalise learning, support development decisions and improve workflows.

• Simplify operations: Streamline learning requests, approvals, administration and reporting through automation, self-service and better process design.

• Discover and validate: Work with officers, managers, Practice Leads and operations teams to uncover problems, prototype solutions and test assumptions.

• Make build-versus-buy decisions: Evaluate SaaS platforms, LMS solutions and integrations based on user value, feasibility, cost, security and sustainability.

• Drive delivery: Own implementation, integration, launch, adoption and continuous improvement, working closely with engineering, design and stakeholders.

• Measure outcomes: Track learning engagement, capability development, job proficiency, product adoption and operational productivity. Improve or stop what does not deliver value.

[What we are looking for]

• At least 8 years of product management experience, owning complex digital products from discovery through delivery and measurable outcomes.

• Strong product judgement, with the ability to navigate ambiguity, prioritise problems and make strategic trade-offs.

• Experience designing intuitive, end-to-end user journeys across multiple products and enterprise systems.

• Strong understanding of enterprise data, APIs and integrations, translating complexity into seamless user experiences.

• Hands-on experience using AI-assisted development tools, prototypes and data to explore and validate solutions.

• Practical understanding of AI, LLMs and agents, including when simpler solutions are more appropriate.

• Experience evaluating SaaS platforms and making build-versus-buy decisions.

• Ability to redesign operational workflows using automation and self-service.

• Strong analytical skills, using user research and data to drive product decisions and measure outcomes.

• Ability to work independently, influence stakeholders and collaborate effectively with engineers and designers.

• Sound judgement around data privacy, security, governance and responsible AI.

• Experience with LMS platforms, Workday, HR technology, competency frameworks or learning products.

[What Success Looks Like]

• Better learning experiences: Officers can easily discover relevant opportunities, develop new skills and apply them at work.

• Seamless employee growth journeys: Officers can understand capability gaps and track progress towards job proficiency across enterprise systems.

• More productive operations: Requests, approvals and administration are simplified, with less manual effort and greater self-service.

• Measurable product impact: Products improve employee experiences, capability development, adoption and operational efficiency.

This is an opportunity to rethink how GovTech officers learn and grow, while transforming how Digital Academy operates.

You will have meaningful product ownership, the freedom to experiment with AI and modern development tools, and the opportunity to create products that make a real difference.

We are not looking for someone to manage a backlog or simply implement an LMS. We want someone who can reimagine learning, design seamless employee growth journeys, simplify operations and turn ideas into products that work.

What we offer you: 

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.   

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. 

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.  

Learn more about life inside GovTech at go.gov.sg/GovTechCareers. 
Stay connected with us on social media at go.gov.sg/ConnectWithGovTech

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