PENN Entertainment

Operates casinos, racetracks, and online betting

Host/Hostess

Dining, Bar & Counter ServiceUpdated on Nov 12

Part-timeColumbus, OH, USANo salary listedIn-person

About the Job

Requirements

Must be at least 18 years of age.
A high school diploma or equivalent is required.
Must be able to read, write, speak, and understand English clearly.
Must have guest service, communication, and interpersonal skills.
Must be available to work nights, weekends, holidays, and overtime as business needs require.
Must be able to work effectively in a fast-paced, crowded, and noisy environment with exposure to bright lights.
Must be able to respond to visual and verbal cues and work in confined spaces as required.
Must have the physical ability to perform job duties with or without reasonable accommodation, including lifting, pushing, pulling, and carrying up to approximately 100 pounds.
Must meet professional appearance, grooming, and conduct standards.

Responsibilities

Greet guests warmly upon arrival and provide fast, friendly, and professional service throughout the dining experience.
Manage guest seating according to established rotation and reservation guidelines to ensure balanced service and optimal table flow.
Maintain accurate seating, wait list, and reservation documentation, and monitor table availability in real time.
Keep the host stand, cashiering area, and surrounding dining spaces clean, organized, and guest-ready in accordance with health and safety standards.
Assist waitstaff and bus persons as needed by refilling beverages, pre-bussing and bussing tables, and responding to guest needs.
Communicate clearly with service staff regarding seating status, guest needs, and operational priorities.
Promote current casino or property events and provide guests with directions or information as needed.
Complete assigned opening and closing duties to ensure readiness for the next shift.
Thank guests, invite them to return, and create a positive, welcoming departure experience.
Perform additional job-related duties as assigned.

WE LOVE OUR WORK.

Greetsguests warmly upon arrival andprovidesfast, friendly, and professional service throughout the dining experience.

Manages guest seating according to established rotation and reservation guidelines to ensure balanced service andoptimaltable flow.

Maintainsaccurateseating, wait list, and reservation documentation and monitors table availability in real time.

Keeps the host stand, cashiering area, and surrounding dining spaces clean, organized, and guest-readyin accordance withhealth and safety standards.

Assistswaitstaff and bus persons as needed by refilling beverages, pre-bussingand bussing tables, and responding to guest needs.

Communicates clearly with service staffregardingseating status, guest needs, and operational priorities.

Promotes current casino or property events and provides guests with directions or information as needed.

Completes assigned opening and closing duties to ensure readiness for the next shift.

Thanks guests, invites them to return, and creates a positive, welcoming departure experience.

Performsadditionaljob-relatedduties as assigned.

BRING US YOUR BEST.

Must be at least 18 years of age.

High school diploma or equivalent required.

Ability to read, write, speak, and understand English clearly.

Excellent guest service, communication, and interpersonal skills.

Flexibility to work nights, weekends, holidays, and overtime as business needs require.

Ability to work effectively in a fast-paced, crowded, and noisy environment with exposure to bright lights.

Ability to respond to visual and verbal cues and work in confined spaces asrequired.

Physical ability to perform job duties with or without reasonable accommodation, including lifting, pushing, pulling, and carrying up to approximately 100 pounds.

Must meet professional appearance, grooming, and conduct standards.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Wyomissing, PA
Founded: 1972

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