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Whataburger

Runs a burger chain serving made-to-order meals

Restaurant Shift Leader - Unit

Full-Time
No salary listed
Mid
Southaven, MS, USA
In PersonMay require occasional support at neighboring locations within the market.
Food Service & HospitalityFood & Beverage Operations Management

About the job

Requirements
  • Be at least 18 years of age.
  • Be able to meet business needs and maintain open availability, including overnights, weekends, holidays, and variable hours, with dependable attendance.
  • Be able to stand for up to 10 hours, lift up to 55 pounds, and meet the physical demands of the role.
  • Have experience coaching or leading teams, with customer service, communication, and multitasking skills.
  • Possess ServSafe Food Certification, or successfully obtain and pass the exam during training.
Responsibilities
  • Lead shift management to maintain quality, service, and cleanliness standards.
  • Coach, train, and motivate Family Members.
  • Support goals related to food cost, labor cost, sales performance, and basic inventory processes.
  • Uphold food safety, workplace safety, sanitation, and compliance requirements.
  • Foster teamwork, communication, accountability, and a positive work culture.
  • Prepare, lead, and transition shift operations to keep the restaurant running effectively.
Desired Qualifications
  • A high school diploma or General Educational Development credential is preferred, or equivalent experience.

About the company

Whataburger runs a quick-service restaurant chain serving made-to-order burgers, chicken, breakfast and other meals to guests across the South and beyond. Its signature burgers use never-frozen beef on toasted five-inch buns, with toppings such as jalapenos, extra bacon and pickles made to order; most restaurants operate around the clock, 364 days a year. The company sells meals through its restaurants, drive-throughs, curbside pickup, delivery and online ordering, while original-recipe sauces and other foods also reach grocery shelves across the United States. Founded in Corpus Christi in 1950, Whataburger moved its home office to San Antonio, Texas, in 2009.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

San Antonio, TX

Founded

1950

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Simplify Jobs

Simplify's Take

What believers are saying

  • Advancement has defined steps: Whataburger's four-stage Restaurant Career Development Path runs from Team Member to Area Manager.
  • College support extends to families: Whataburger Family Foundation scholarships cover employees and their dependents.
  • Employees supplied the feedback: Whataburger earned its first Great Place To Work certification in September 2026.

What critics are saying

  • The hiring employer varies: Whataburger franchise locations are independently operated, so candidates must identify their actual employer.
  • Financial visibility is limited: BDT Capital's majority stake keeps Whataburger privately held.
  • Overnight shifts are part of hiring: Whataburger's live board lists part-time overnight Team Member roles.

What makes Whataburger unique

  • Restaurant design has a signature: Whataburger's Modern A-Frame combined larger dining rooms with improved drive-through service in 1974.
  • Franchising has deep roots: Whataburger's first franchisee opened its fifth restaurant in 1953.
  • Fans contribute to the brand: Whataburger's Museum of Art publishes their work on Instagram.

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