IT Support Apprentice
Harmattan AI
IT Support Apprentice
Harmattan AI
Autonomous defense systems and C2 platforms
Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces.
Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges. We operate in a demanding environment where rigor, ownership, and execution are expected.
As an IT Support apprenticeship at Harmattan AI, you are the local first point of contact for colleagues in Paris. You handle onboarding and offboarding, hardware, software access and everyday requests, following the procedures set by the central IT team. As the company grows, you also help improve the service through small automation projects.
Provide day-to-day local IT support to Harmattan AI colleagues, resolving standard requests quickly and courteously.
Handle employee onboarding and offboarding, including hardware and software access requests.
Prepare, configure and deploy laptops and mobile phones, and keep the equipment inventory up to date.
Follow the standard operating procedures documented by the central IT team, flagging gaps or improvements.
Log, track and close every request in the ticketing system with clear, accurate updates.
Contribute to small IT projects and automation initiatives that improve the service to end users.
Work closely with the IT team and escalate complex issues with the right context.
Currently enrolled in an IT-related program (BTS, engineering school or university).
Good understanding of IT fundamentals, such as laptop configuration and basic troubleshooting, plus basic development skills.
Strong sense of service and a welcoming attitude towards users of all technical levels.
Rigor and thoroughness in following procedures and documenting your work.
Genuine interest in IT and AI, ideally shown through a personal project; prior IT experience is a plus but not required.
Full commitment to Harmattan AI’s mission, vision and growth, with a willingness to go the extra mile.
Professional proficiency in English (B2 minimum).
We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.
Autonomous defense systems and C2 platforms
Harmattan AI builds vertically integrated autonomous defense systems for NATO and allied forces. Its products include layered air defence, coordinated ISR and strike UAVs, electronic-warfare tools, and command-and-control platforms, all powered by a software-defined autonomy stack. The systems are designed to operate together, with autonomous decision-making, sensor fusion, and mission execution through its C2 framework. The company differentiates itself through large-scale industrial manufacturing, secured Programs of Record with European and UK defense ministries, and a strategic partnership with Dassault Aviation to embed Harmattan’s controlled autonomy into combat-air systems such as Rafale F5 and UCAS. The goal is to provide trusted, scalable autonomous solutions for defense missions, expanding globally and embedding autonomy into partner platforms to strengthen allied capabilities.
Explore more opportunities at Harmattan AI