Key Account Manager - Food

Job Description

The Key Account Manager, Food maintains and expands relationships with large and regional customers within the Bakery, Confectionery, Culinary, Dairy and Intermediate (blending/formulations) industry. Assigned to one - ten named and meaningful customers as well as identifying potential new accounts on an ad-hoc basis, the Key Account Manager, Food is responsible for achieving sales quota/CM1 and assigned strategic account objectives. The Key Account Manager, Food represents the entire range of company products and services to assigned customers. Leading the customer account planning cycle and ensuring customers' needs and expectations are met by the company. Develops unique ways to grow the business with customers and provide solutions to management in the face of challenges 

Your Responsibilities

• Create, Maintain and Grow customer relationships to ensure attainment of company goals.
• Work with customers in the CPG and Intermediate space to bring Dohler ingredients to market; via innovation support, RFP processes and competitive positioning.
• Execute the annual sales planning and constantly updating customer-related forecasts.
• Develop and implement sales initiatives and implementing business unit initiatives.
• Support assigned customers in the best possible way by establishing professional relationship management with the respective decision-makers. 
• Proactively and continuously evaluate, coordinate, and validate customer requirements in order to enhance customer loyalty and increase customer value. 
• Price structuring, taking Pricing Desk/Pricing & Trading Desk Juice guidelines regarding ordering cycles, batch sizes and payment receipts into account—the current market and customer conditions must always be considered, consulting the Global Account Manager on the local support of global customers.
• Implement the operative targets (e.g. portfolio business, new business, competitor share, new business fields) for the area of responsibility, taking long-term strategic corporate targets into account, creating account development plans for defined customers and updating them regularly.
• Encourage procedural and organizational optimizations and implement the corresponding measures in consultation with the line manager. 
• Attain the sales, turnover and profit targets as well as introduce suitable measures to counteract potential and actual deviations in consultation with the line manager.
• Ensuring and implementing customer projects and tracking sample and quote evaluation and contract status with intervention at the customer site where necessary.
• Ensure that complaints are processed in accordance with the requirements. 
   

Qualifications

Travel
Approximately 30% to 50%

Your Profile

• College degree in an applicable field such as Food Science, Business Administration, Marketing, etc. 
•  Minimum of 10 years of experience in the food and beverage industry.
• SAP experience

Additional Information

#LI-GI1

What We Offer:

• Work with passion: ​We create an environment where passion meets profession. Meaningful work and positive energy inspire people to give their best and make lasting contribution to our shared success.
• Take ownership: ​We empower you to take ownership and share your ideas. Whatever your role, you have the opportunity to show initiative and make an impact.
• Grow your way: ​With flexible development opportunities across departments and a global team, you can broaden your skills, discover new strengths and actively shape your career path. ​ ​
• Thrive in a global environment: ​Join an international team bringing together multiple cultures, languages and perspectives to spark new ideas and inspiration. Through global collaboration, you expand your horizon both professionally and personally.  ​
• The team always wins: ​We build real connections and grow together. By sharing knowledge and valuing each other’s strengths, we create a culture where trust and team play lead to shared success.  ​

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Equal Opportunities for All

We welcome applications from people of all backgrounds regardless of age, ancestry, disability, ethnic origin, gender, gender identity or expression, nationality, religion, sexual orientation, social background or any other characteristic protected by applicable laws, regulations and ordinances.​
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A good match starts with shared values. Complete our Culture Fit Challenge to find out how well your mindset aligns with the way we work.

Does it feel like a fit? Then apply through our online career portal and attach it to your application. Please note that we are unable to consider or return application documents sent by post.