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Accenture

Advises businesses and runs their technology

Technology Healthcare Delivery Lead Manager - Payer

Program ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A minimum of 5 years of experience leading complex technology programs, including multiple large-scale, full-lifecycle implementations from mobilization through go-live and post-deployment optimization.
  • A minimum of 3 years of experience in the healthcare payer and/or Pharmacy Benefit Management (PBM) industry, with knowledge of core payer processes such as claims, enrollment and eligibility, benefits, and provider data management.
  • A minimum of 2 years of proven experience engaging and influencing senior client business and technology leaders, including communicating program strategy, delivery status, risks, issues, and recommendations.
  • A minimum of 2 years of demonstrated experience leading large, cross-functional and geographically distributed teams and applying technology expertise, including Agile/Scrum delivery methods, to achieve business and program outcomes.
  • A bachelor's degree or equivalent (minimum 12 years' work experience). An associate's degree is acceptable with a minimum of 6 years' equivalent work experience.

Responsibilities

  • Manage workstreams within complex, large-scale technology programs, helping ensure high-quality, on-time, and on-budget delivery.
  • Partner with program leadership to translate business objectives and technology strategy into actionable plans, milestones, deliverables, and measurable outcomes.
  • Lead cross-functional Accenture, client, and technology partner teams throughout the delivery lifecycle, including geographically distributed onshore and offshore teams.
  • Build effective relationships with client stakeholders and provide clear, concise updates regarding delivery status, accomplishments, decisions, risks, issues, and dependencies.
  • Proactively identify, manage, and escalate program risks and issues, working across teams and organizational boundaries to maintain delivery momentum.
  • Apply knowledge of technology, applications, data, cloud, and emerging technologies to support program decisions and connect technology delivery to business outcomes.
  • Manage program governance and delivery activities, including planning, financial tracking, resource coordination, status reporting, quality management, and dependency management.
  • Oversee the development of high-quality client deliverables, ensuring they are accurate, complete, consistent, and aligned with program objectives.
  • Identify opportunities to improve delivery performance, processes, quality, and client value.
  • Coach and develop analysts and consultants, fostering an inclusive, collaborative, and accountable team environment.
  • Support practice and business growth by identifying emerging client needs and contributing to proposals, solution development, and follow-on opportunities.

Desired Qualifications

  • Experience leading cloud, data, artificial intelligence, application modernization, platform transformation, or other large-scale technology modernization programs.
  • Certifications or demonstrated experience with major cloud platforms, including Microsoft Azure, Amazon Web Services, or Google Cloud.
  • Demonstrated experience applying generative artificial intelligence and artificial intelligence-enabled tools within technology delivery or business transformation.
  • A Project Management Professional (PMP), Agile, Scrum, Scaled Agile Framework (SAFe), or similar program/project delivery certification.
  • Experience helping shape new client opportunities, proposals, or follow-on transformation work.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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