Associate Application Administrator
Engineering Systems
Posted on 12/23/2023
INACTIVE
Veeva Systems

5,001-10,000 employees

Cloud computing services for pharmaceutical companies.
Company Overview
Veep's mission is to help R&D, quality, and regulatory teams eliminate inefficiencies and bring high-quality, safe, sustainable products to market without compromising quality. The company builds cloud-based tools for pharmaceutical research.

Company Stage

N/A

Total Funding

$224M

Founded

2007

Headquarters

Pleasanton, California

Growth & Insights
Headcount

6 month growth

3%

1 year growth

12%

2 year growth

44%
Locations
Columbus, OH, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Communications
Management
Git
AWS
JIRA
Customer Service
REST APIs
Confluence
CategoriesNew
Administrative & Executive Assistance
Requirements
  • Bachelor’s degree in Management Information Systems, Computer Science, Computer Engineering, or other similar degree, or equivalent work experience
  • JIRA/Confluence administration experience
  • Advanced technical and analytical skills
  • Strong attention to detail, goal-oriented
  • Commitment to excellent customer service
  • Basic time management skills
  • Excellent verbal and written communication skills
  • Ability to work independently with minimal guidance in a dynamic environment
Responsibilities
  • Provide day-to-day administrative support for multiple hosted applications (e.g. JIRA, Confluence, GitLab)
  • Triage and resolve issues reported by users in the various applications
  • Provision new users, manage workflows, manage system configuration, and general end-user assistance
  • Collaborate with the rest of the IT development teams to participate in projects and identify system improvements
  • Design, develop, and test enhancements in alignment with internal business process requirements
  • Document all changes to applications per internal controls
  • Create technical documentation and conduct end-user training
  • Adhere to industry best practices for change and release management
Desired Qualifications
  • Working knowledge of Git repositories
  • Administration experience with testing tools
  • Familiarity with Agile methodologies
  • Experience with AWS
  • Experience with Single Sign-On (SSO) technologies such as Okta