Full-Time
User Support Specialist 2
Active Directory, Data Center
Deadline 8/1/27
University Hospital Newark
Newark academic medical center
Compensation Overview
$82k - $118k/yr
Newark, NJ, USA
In Person
Bachelor's
Category
 IT Operations (1) |
|---|
Required Skills
PowerShell
LDAP
Microsoft Windows
Computer Networking
Operating Systems
VMWare
Requirements
- A bachelor's degree in Computer Science, Engineering, Business Administration, Mathematics, Electrical Engineering, or another related field is required, although equivalent education, experience, or training may substitute.
- Three years of related Information Technology work experience and experience with Windows servers and operating systems are required.
- Hands-on technical knowledge of server and personal computer operating systems, including Active Directory and Windows Servers, is required.
- Experience installing, configuring, and maintaining server hardware and associated equipment is required, along with general knowledge of storage technologies such as storage area networks.
- Knowledge of database requirements for high-availability, multifunction environments is required.
- The ability to communicate effectively verbally and in writing and establish and maintain effective working relationships with employees, departments, and the general public is required.
Responsibilities
- Implement and maintain Active Directory, client-server applications, servers, and related clinical department services.
- Recommend, develop, configure, install, monitor, and support University Hospital server hardware and software for client-server computer systems.
- Ensure the availability of client-server applications, configure new implementations, and develop processes and procedures for ongoing Active Directory management and maintenance.
- Maintain the security, integrity, and safety of Active Directory, the data center, and servers.
- Diagnose, resolve, and document hardware, software, and network problems, and provide end-user training and support where required.
- Evaluate and install Active Directory, related software, operating system software, and applications.
- Manage server hardware and software.
- Analyze Active Directory software and hardware problems, resolve server-related software problems, install and configure local area network servers, administer server security and backup procedures, and participate in software and hardware evaluation.
- Maintain Active Directory and Group Policy technologies to ensure server security; research server hardware, software, and protocols for procurement and development efforts; and provide recommendations to senior Server Administrators.
- Maintain, troubleshoot, and administer server networks, computer workstations, internet connections, and peripheral equipment.
- Configure, maintain, and operate master consoles to monitor server and network performance and coordinate access to computer networks.
- Install, maintain, troubleshoot, and upgrade web-server hardware and software.
- Deploy and manage virtual machines using VMware vSphere and vCenter templates.
- Monitor virtual environments, including ESXi host health, CPU and memory resource utilization, and data store capacity.
- Manage virtual machine snapshots and perform basic provisioning tasks during scheduled maintenance windows.
- Assist with storage and backup environments and ensure virtual machine backups complete successfully.
- Assist with enterprise storage management by monitoring fabric connectivity, capacity, and performance indicators across Fibre Channel storage area network environments.
- Assist senior administrators with routine provisioning tasks, host registration, and health monitoring within Dell PowerMax and Pure Storage management arrays.
Desired Qualifications
- Knowledge of PowerShell scripting to automate Active Directory tasks and strong knowledge of Group Policy creation.
- Strong working experience with hardware, server operating systems, Active Directory, and Group Policies.
- Certification in Microsoft Certified Professional, Microsoft Office Specialist, Microsoft Technology Associate, Microsoft Certified Solutions Expert, or Microsoft Certified Solutions Associate.
University Hospital Newark is a public academic medical center serving Newark and communities across New Jersey. The hospital provides emergency, trauma, specialty, inpatient, outpatient, teaching, and community health services. It serves patients, families, clinicians, students, researchers, and regional communities. Its operating model centers on academic clinical care supported by medical education, public-service responsibilities, technology, facilities, and hospital administration. Teams work across nursing, physicians, allied health, education, technology, facilities, administration, and patient access. Work depends on coordination among clinical, operational, technical, and support teams across its care settings and communities.
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Headquarters
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