Marketing Operations Intern - KI Concerts

The Position

The Intern, Marketing Operations - KI Concerts role combines project coordination, operational execution, and creative production, helping ensure that marketing materials and branded collateral are delivered to their appropriate stakeholders accurately and on time. The Marketing Operations Intern will collaborate with team members across multiple divisions to support marketing projects from initial requests through final delivery. This may include the execution of marketing, copywriting, branding, mailing, and operational administration initiatives across The Headfirst Companies, primarily the KI Concerts division.  

The role reports to Senior Associate, Marketing and supports marketing initiatives across one or more Headfirst divisions; however we expect projects early in the internship to focus primarily on the KI Concerts division. 

Role Information

Compensation: $18.40/hour   Schedule: This is a part-time, in-person internship of approximately 20 hours per week (with the potential opportunity to increase hours per week as marketing needs and candidate availability align), and is expected to run from January through May, with the potential to extend through July.  

 Location: The position works out of the Headfirst Companies Headquarters in Dupont Circle, Washington, DC.

Timeline & Process: We will begin contacting candidates as soon as mid-November, with a goal start date of mid-January, 2027.

• We use a two-part interview process: virtual round 1 and virtual round 2, including a request for written and graphic work samples. 

What You'll Do

Role Headlines 

• Help Manage Marketing Operations Workflows - Coordinate project details, production timelines, approvals, and delivery requirements to ensure successful execution of recurring marketing needs.  

• Contribute to the Delivery of High-Quality Marketing Materials – Using the available brand language guidelines, templates, and historical resources, execute branded print and digital assets that support program delivery, organizational communications, and marketing initiatives. 

• The ability to deliver quick turnaround times for templated brand materials.  

• Maintain Brand Consistency - Support quality control efforts by reviewing materials for accuracy, visual consistency, formatting, and adherence to established brand standards. 

• Possess extreme attention to detail that will surface in high-touch moments like managing a physical mailing process of trip materials to trip leaders across the country. 

• Support Cross-Functional Stakeholders - Work collaboratively with team members across marketing, programming, and operations to gather information, execute projects, and address evolving organizational needs.  

• Contribute to Continuous Improvement - Provide creative ideas, organizational support, and operational assistance that strengthen marketing effectiveness and internal processes.  

Role Details 

• Coordinate Production Workflows - Track project requests, timelines, approvals, revisions, and delivery requirements. Help move materials efficiently from concept through final production while balancing multiple projects and deadlines. This role will be expected to own and communicate these deadlines. 

• Support Brand Execution - Assist with the copywriting, design, and maintenance of marketing materials, digital assets, organizational templates, and creative resources — such as digital concert flyers and programs. Contribute to consistent brand presentation across print, digital, and operational touchpoints.  

• Manage Operational Details - Support mailings, file organization, asset management, and other marketing operations processes. Ensure materials, data, and supporting information are maintained accurately and can be easily accessed and utilized by team members.  

• Handle the Curveballs - No two days are the same at Headfirst, and every member of our team will see unanticipated challenges come their way. You may be asked to help problem-solve, lend a hand with cross-functional projects, and take on other responsibilities as requested or assigned.  

About You

Experience

• You have completed at least one year of post-secondary education; coursework in marketing, communications, graphic design, business, event management, or a related field is viewed favorably.  

• You have relevant experience through employment, internships, academic projects, student organizations, volunteer work, or extracurricular activities that demonstrates responsibility, organization, and follow-through.  

• You are an organized and detail-oriented project manager. You can manage multiple assignments, maintain accuracy across projects, and consistently meet deadlines without sacrificing quality.  

• You are creative and execution-focused. You enjoy transforming information into polished, useful materials and can balance creative thinking with practical implementation.  

• You are good with technology. You have working proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Teams.  

• You are good at the basics of graphic design, without being an Art Director. You can use existing templates, brand standards, and proven resources to produce polished materials quickly without reinventing the wheel. Familiarity with Canva, Adobe Creative Cloud, or similar design tools is a plus.  
• You are a coachable and motivated teammate. You seek feedback, learn quickly, communicate clearly, and contribute positively within a collaborative team environment

What You'll Gain

Headfirst Team Values & Expectations 

• You are an impassioned enterpriser who shares the Headfirst Companies’ core mission and values, and believes in our ability to work together to make a difference in the lives of children and young adults.  

• You are a motivated self-starter who is autonomous and dependable.  

• You are a team player who approaches professional hurdles with a strong sense of individual responsibility and a sincere emphasis on team over self.  

• You are a humble and enthusiastic leader who possesses the passion and polish to serve as an ambassador of the Headfirst Companies.  

• You are a doer who has an entrepreneurial spirit and a focus on finishing the job every day.  

• You are an independent thinker who assumes responsibility beyond what is asked, and takes initiative for positive change.  

• You are a flexible, coachable, and down-to-earth teammate who has the desire and capacity to grow through self-reflection, and by both providing and receiving thoughtful, constructive performance feedback.  

• You are a patient problem-solver and consummate professional who has the ability to prioritize and multitask, managing several projects concurrently, sometimes under pressure, and often with tight deadlines, while maintaining a positive attitude and professional demeanor.  

About Headfirst

Headfirst Companies is all about creating unforgettable experiences that inspire growth, learning, and connection. From our Washington, D.C. headquarters, our full-time team works year-round to shape every detail of our three programmatic divisions: Headfirst Youth Camps & Events, Headfirst Showcase Camps, and KI Concerts. 

Headfirst Youth Camps & Events delivers STEM, sports, and day camps for children in the Washington, D.C. metropolitan area and partners with professional sports organizations to create memorable youth experiences. Headfirst Showcase Camps connects student-athletes with coaches from leading collegiate baseball and softball programs. KI Concerts gives choirs, bands, orchestras, marching bands, and dance groups opportunities to perform, travel, and engage in cultural experiences around the world 

The Headfirst Companies are Equal Opportunity Employers. We value diversity and inclusivity across our Headfirst community, and we strongly encourage individuals from underrepresented groups to apply.