MRO

Clinical data exchange platform and services

ROI Medical Records Specialist

Clinical Support & Patient AdministrationPosted on Nov 11

Full-timeLas Vegas, NV, USA$19 - $20 /hrIn-person

About the Job

Requirements

Demonstrate proficiency using computer applications.
Have one or more years of experience entering data into computer systems.
Have experience using the internet.
Be able to work independently and meet production goals established by MRO.
Have strong verbal communication skills and demonstrated success responding to customer inquiries.
Demonstrate success working in an environment requiring attention to detail.
Have a proven track record of dependability.
Have a high school diploma or GED.

Responsibilities

Determine which records to release by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from electronic, off-site, or physical records that match the patient request.
Answer phone calls concerning various release-of-information issues.
When necessary, respond to and process requests from physician offices on a priority basis and fax information to the physician office.
Log medical record requests into the ROI On-Line database.
Comply with facility policies and regulations.
Perform other duties as assigned.

Desired Qualifications

Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.
Knowledge of medical terminology is a plus.
Knowledge of HIPAA regulations is preferred.

Overview

ROLE: The ROI Specialist is responsible for providing remote support for specified client sites for the Release of Information (ROI) requests for patient medical record requests*

This is an on site position

Responsibilities

TASKS AND RESPONSIBILITIES:

Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.

Answer phone calls concerning various ROI issues.

If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.

Logs medical record requests into ROI On-Line database.

Complies with facility policies and regulations.

Other duties as assigned.

Qualifications

SKILLS|EXPERIENCE:

Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
Demonstrates the ability to work independently and meet production goals established by MRO.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrates success working in an environment that requires attention to detail.
Proven track record of dependability.
High School Diploma/GED required.
Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.
Knowledge of medical terminology is a plus.
Knowledge of HIPAA regulations is preferred.

*This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.

Total CompensationBase pay is one element of the total compensation package. Eligible employees may also have access to a comprehensive benefits offering, including medical, dental, vision, life insurance, and a 401(k) plan.

Salary RangeIt is not typical for an individual to be hired at or near the top of the range. Individual pay may be influenced by factors such as skills, qualifications, experience, licensure, certifications, geographic location, and internal equity.

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Pay Range

USD $19.00 - USD $20.00 /Hr.

Compensation: 19 to 20 (USD)

About the Company

MRO

Clinical data exchange platform and services

MRO provides enterprise-wide solutions to securely and compliantly exchange clinical data through the Clinical Data Exchange Platform (CDXP). The CDXP connects with 250+ EHR systems to move structured and unstructured information, reducing ROI request times from weeks to minutes. The company offers outsourced back-end services such as ROI management, payer audit support, and disclosure accounting in a shared services model, while clients retain front-end control. Through acquisitions like Cobius Healthcare Solutions, FIGmd, MediCopy, and Q-Centrix, MRO broadens its clinical data management and interoperability capabilities to support care coordination and payer-provider collaboration.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Lower Providence Township, Pennsylvania
Founded: 2002

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