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All Accor

Global hotel management, franchising, loyalty program

Front Office Agent

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeHamburg, GermanyNo salary listedIn-person

About the Job

Requirements

  • Training in hospitality is advantageous.
  • Initial experience in reception service is desirable.
  • Knowledge of Hamburg insider tips is preferred.

Responsibilities

  • Ensure guests are satisfied and delighted at reception.
  • Serve as the contact person for guests for all their concerns.
  • Act as a passionate host and be the first point of contact for guests.
  • Create statistics and reports.

Desired Qualifications

  • Training in hospitality is advantageous.
  • Initial experience in reception service is desirable.
  • Knowledge of Hamburg insider tips is preferred.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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