Associate Director - Japan Client Services

About Eurasia Group and GZERO Media

Eurasia Group is the world's leading global research and advisory firm. We help clients understand, anticipate, and respond to instability and opportunities everywhere they do business. 

Together with GZERO Media—the go-to source of first insight into geopolitics—and our full-fledged events team, the Eurasia Group umbrella provides a complete political risk solution.

Headquartered in New York, we have offices in Washington, London, São Paulo, Brasilia, Tokyo, Singapore, and San Francisco, as well as on-the-ground experts in more than a hundred countries in every region of the world.

We are committed to analysis that is free of political bias and the influence of private interests. 

Visit us: eurasiagroup.net | gzeromedia.com

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Overview:

In this position, you will be responsible for managing Eurasia Group client relationships as a key member of our Japan office. Responsibilities will include researching potential new clients and projects, as well as administration, project management, and coordination of the firm’s ongoing services in Japan, including both retainer-based relationships and tailored consulting projects. 

Responsibilities:

·Ensure effective client service for Eurasia Group’s Japan clients by making sure clients have what they need, that the firm fulfills all contract obligations, and work proactively with other members of the Japan team and wider firm to make sure our Japan clients are able to access and utilize our best-in-class political analysis and other services.

·Conduct regular analysts’ briefings and meetings with Japanese clients by arranging meetings, putting together meeting notes and schedules, translating clients’ questions ahead of the meetings and sharing with analysts, etc.   

·Perform basic administrative sales tasks such as preparing contract documents, and activity reports, updating client databases, and helping to resolve client IT issues 

·Organize and send out invitations for client events virtually or in Tokyo such as the annual Geopolitical Summit, ad-hoc receptions, conference calls, and marketing events 

·Communicate externally and internally to fulfill clients’ day-to-day requests 

·Close new sales with clients and prospects on retainer advisory service and tailored one-off projects 

·Regularly update the client and prospect database   

·Support the publication and finalization of Japanese deliverables and notifications 

Qualification:

You will have a minimum of 3 years of working in a Japanese business environment with experience in business development, sales, and management. Through your past career, you have developed a solid understanding of the Japanese business world, and experience in building and supporting multiple client relationships in an entrepreneurial environment. You will have a background in the Japanese business sector, a demonstrable familiarity with Japanese business culture, and a strong interest in foreign affairs and politics. Exceptional organizational skills and the ability to handle multiple tasks and priorities are required for this position.

You will have at a minimum an undergraduate degree in a relevant field; a Master’s degree is preferred, but not required. Advanced Japanese and English language skills are required, native-level preferred. All applicants must be eligible to work in Japan.

At Eurasia Group, our mission is to provide the tools and understanding needed in a world where politics drives disruption. We put politics first for our clients, and we aspire to be the leading place people come to find out about the world. This requires us to maintain a company culture that puts people first. We are committed to fostering an environment that is empowering and globally minded. We firmly believe that bringing people with a variety of ideas and perspectives to the table makes our analysis stronger for our clients and creates a better workplace. Our leadership team is dedicated to embedding this approach into everything we do and how we lead because we care deeply about our work and our people. 

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