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Kessler Collection

Bartender

Dining, Bar & Counter ServiceUpdated on Nov 11
Part-timeSt. Augustine, FL, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent and/or experience in a hotel or related field is preferred.
  • The role may require flexible and long hours.
  • The role requires the ability to exert up to 50 pounds of force occasionally and/or 20 pounds frequently or constantly to move objects.
  • The role requires standing for the entire shift.
  • The role requires effective verbal and written communication with employees and guests in an attentive, courteous, and service-oriented manner.
  • The role requires listening to, understanding, and clarifying concerns raised by employees and guests.
  • The role requires multitasking and prioritizing departmental functions to meet deadlines.
  • The role requires regular attendance according to the hotel's scheduling needs.
  • The role requires maintaining high standards of personal appearance and grooming, including wearing the proper uniform and name tag.
  • The role requires handling problems by anticipating, preventing, identifying, and solving them as necessary.
  • The role requires understanding and applying complex information and data from various sources to meet objectives.
  • The role requires cross-training in other hotel-related areas.
  • The role requires maintaining confidentiality of information.
  • The role requires showing initiative, including anticipating guest or operational needs.
  • The role requires following state liquor laws and hotel policies and safety rules.
  • The role requires familiarity with hotel services and facilities, fire exit locations, and fire extinguishers, including how to operate them.

Responsibilities

  • Maintain a warm, attentive, friendly, helpful, and courteous demeanor with guests, managers, and fellow employees.
  • Set up the bar according to hotel standards and ensure guests are served promptly and efficiently.
  • Prepare beverages and cocktails according to the hotel's mixing and presentation standards.
  • Serve guests' beverage requirements in a friendly, courteous, and professional manner.
  • Break down the bar after functions and store liquor, supplies, and equipment according to hotel standards.
  • Serve liquor carefully according to prescribed procedures to avoid problems with intoxicated guests.
  • Respond to guest problems, complaints, and accidents.
  • Keep the bar and service areas clean and tidy during service.
  • Ensure overall guest satisfaction.
  • Attend required hotel meetings and training.
  • Comply with hotel standards and regulations to encourage safe and efficient operations.
  • Maximize productivity, identify problem areas, and assist in implementing solutions.
  • Perform other duties as requested by management.

About the Company

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