Risk and Safety Manager
About the job
- Minimum of a bachelor’s degree in risk management, Business Administration, or five years of risk management experience preferred.
- Professional Risk Manager (PRM) certification preferred.
- Preferred for extensive experience with EHS and DOT safety audits, training programs, and accident investigation.
- Required proficiency in computer use, data entry, and effectively utilizing Microsoft Office Suite.
- Proven capability in defining, designing and delivering successful behavioral based safety programs.
- Excellent professionalism and communication skills, both written and spoken.
- Possesses a collaborative and customer-service focused work style.
- Exceptional analytical skills required.
- Must possess a willingness to effectively participate in a team environment in a way that produces positive outcomes.
- Must be self-motivated with a strong desire to excel.
- Proactive to address any business issues or concerns.
- Must have the ability to meet deadlines.
- Proven experience as an occupational health, safety, and risk manager with demonstrable depth in understanding of health, safety, and risk legal guidelines.
- Maintain confidentiality on all private, sensitive, and proprietary business issues and concerns.
- Depth in experience managing training coursework, schedules, and recordkeeping.
- Willing to continue training for personal growth as well as participating in the training of new employees.
- Create a care culture.
- Create a positive experience for customers and team members.
- Promote and sustain a strong safety culture by fostering awareness, conducting regular training, and encouraging active employee participation in safety initiatives that ensures alignment with organizational goals and regulatory requirements.
- Designing and implementing an overall risk management process for the organization, which includes an analysis of the financial impact on the company when risks occur.
- Building risk awareness amongst staff by providing support and training within the company.
- Conduct regular risk assessments to identify potential hazards and implement measures to mitigate risks.
- Develop and update risk management plans as needed.
- Prepare action plans to decrease risk factors.
- Lead a Safety Committee educating leadership about the most significant risks to the business.
- Lead incident/accident investigation and root cause analysis programs.
- Complete and/or direct safety meetings/training for all employees.
- Ensure thorough understanding and implementation of safety standards and program development.
- Ensuring individuals understand their own accountability for individual risks.
- Maintaining and managing records of insurance claims and policies.
- Develop new employee risk-based orientation including review of company safety policies and procedures, safety training, safety manual review, and on-the job observation where applicable.
- Maintaining risk management reporting on established metrics tailored to the relevant audience, while developing new metrics that add value to the team.
- Conducting policy and compliance audits, including all needed representation with internal and external parties. Assisting in preparing and maintaining risk management and insurance budgets.
- Ensure compliance with regulatory bodies for local, state, and federal regulations, including OSHA, DOT, and EPA, demonstrating a strong understanding of EHS standards and DOT requirements.
- Serve as the primary liaison with all authority agencies required for DOT compliance, including but not limited to the FMCSA, state DOT offices, and local enforcement agencies.
- Partner with branch locations to enhance emergency response plans, including incident response, evacuation procedures, and first aid protocols.
- Visit branch locations to complete regular audits on employees, equipment, and site conditions.
- Provide training and certification for organization staff for risk awareness and avoidance.
- Establish effective processes into workplace accidents, injuries, or near misses. Analyze root causes and implement corrective actions to prevent future incidents.
- Monitor company and industry loss trends, developing new policies and procedures with changes in industry or results of incident investigation.
- Professional Risk Manager (PRM) certification preferred.
- Extensive experience with EHS and DOT safety audits, training programs, and accident investigation.
- Willing to continue training for personal growth as well as participating in the training of new employees.
About the company
Hiller Plumbing, Heating, Cooling & Electrical provides plumbing, HVAC, and electrical services for homes and businesses in the Southeastern United States. Its offering includes skilled technician visits, maintenance plans, and financing options to upgrade or replace systems. Technicians focus on reliable work and strong customer service, delivering on-site services and ongoing maintenance. The company differentiates itself with a customer-satisfaction guarantee—“Happy You’ll Be or the Service is Free”—and clear, transparent pricing, supported by its WIN5 philosophy, which aims for win-win outcomes for customers, employees, the company, communities, and vendors. The goal is to build long-term trust and steady growth by delivering dependable service, easy financing, and recurring maintenance revenue while supporting customers and other stakeholders.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Nashville, Tennessee
Founded
1990
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Simplify's Take
What believers are saying
- Hiller won Nashville Sounds naming rights in February 2026, boosting regional visibility.
- Promotions in 2026 for HVAC and plumbing show active demand generation.
- Company expansion into Georgia, Alabama, and Florida broadens revenue beyond Tennessee.
What critics are saying
- Indeed ratings in 2026 show 2.7 management and 2.6 work-life balance in Clarksville.
- Sales-heavy technician reviews cite poor oversight and overstaffing pressures, risking attrition by 2026.
- A service-quality failure could break the satisfaction brand and trigger costly refunds quickly.
What makes Hiller Plumbing, Heating, Cooling & Electrical unique
- Hiller pairs plumbing, HVAC, and electrical under one Southeast residential service platform.
- The 100% satisfaction guarantee and no-surprise pricing sharpen its consumer brand.
- Training investments and a dedicated school support technician consistency across trades.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Paid Vacation
Paid Holidays
Employee Referral Bonus
Company News
That partnership worked out so well that Hiller acquired the school, investing over $2.5 million into developing state-of-the-art training and equipment in both classroom and lab settings, and expanding its offerings to include plumbing and electrical work.
Today, Hiller LLC, a leading provider of HVAC, plumbing, and electrical services, is excited to announce the grand opening of its newest location in Lebanon, TN.