Operations & Logistics (1)

Our Mission

Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.

Hiller’s 17 locations across 4 states, proudly offers a 100% satisfaction guarantee of high-quality residential home services. With more than 34 years in business, Hiller’s family includes more than 850 Happy Faces, and a fleet of over 600 vehicles.

WHY Join Hiller

At Hiller, we are committed to investing in our employees to help them reach their full potential. Through the development of trade knowledge and soft skills, our employees can succeed in their career AND family goals. With our core value of CARE and standards that define who we are as a company, you will have the opportunity to build a lucrative and rewarding career.

Here are even more reasons to join the Happy Hiller Team!

-Our Family Owned & Care Culture

-OUR VALUES

-Healthy Work/Life Balance

-Established Career Paths

-Advancement Opportunities

-Year-round work – NO LAYOFFS

-401k Plan w/ Company Match

-Employee Referral Program

-Regular Performance Reviews

-Paid Training in our state-of-the-art facility

Benefits

Medical, Dental & Vision insurance

Long and Short-term disability

Company paid $50,000 life insurance

Company paid vacation

Paid holidays

Medical Flex Spending accounts – Family care

Responsibilities:

• Create a care culture.

• Create a positive experience for customers and team members.

• Promote and sustain a strong safety culture by fostering awareness, conducting regular training, and encouraging active employee participation in safety initiatives that ensures alignment with organizational goals and regulatory requirements.

• Designing and implementing an overall risk management process for the organization, which includes an analysis of the financial impact on the company when risks occur.

• Building risk awareness amongst staff by providing support and training within the company.

• Conduct regular risk assessments to identify potential hazards and implement measures to mitigate risks.

• Develop and update risk management plans as needed.

• Prepare action plans to decrease risk factors.

• Lead a Safety Committee educating leadership about the most significant risks to the business.

• Lead incident/accident investigation and root cause analysis programs.

• Complete and/or direct safety meetings/training for all employees.

• Ensure thorough understanding and implementation of safety standards and program development.

• Ensuring individuals understand their own accountability for individual risks.

• Maintaining and managing records of insurance claims and policies.

• Develop new employee risk-based orientation including review of company safety policies and procedures, safety training, safety manual review, and on-the job observation where applicable.

• Maintaining risk management reporting on established metrics tailored to the relevant audience, while developing new metrics that add value to the team.

• Conducting policy and compliance audits, including all needed representation with internal and external parties. Assisting in preparing and maintaining risk management and insurance budgets.

• Ensure compliance with regulatory bodies for local, state, and federal regulations, including OSHA, DOT, and EPA, demonstrating a strong understanding of EHS standards and DOT requirements.

• Serve as the primary liaison with all authority agencies required for DOT compliance, including but not limited to the FMCSA, state DOT offices, and local enforcement agencies.

• Partner with branch locations to enhance emergency response plans, including incident response, evacuation procedures, and first aid protocols.

• Visit branch locations to complete regular audits on employees, equipment, and site conditions.

• Provide training and certification for organization staff for risk awareness and avoidance.

• Establish effective processes into workplace accidents, injuries, or near misses. Analyze root causes and implement corrective actions to prevent future incidents.

• Monitor company and industry loss trends, developing new policies and procedures with changes in industry or results of incident investigation.

Physical Requirements:

• Regularly spends long hours sitting and using office equipment and computers (50% of the time).

• Mobility required to attend weekly meetings throughout the organization.

• Professionally communicates verbal and written messages with others regularly.

• Frequently bends to file and maintain files.

• Occasionally lift 5-10 pounds.

• Have good visual acuity.

Position Specific Standards:

• Proven experience as an occupational health, safety, and risk manager with demonstrable depth in understanding of health, safety, and risk legal guidelines.

• Maintain confidentiality on all private, sensitive, and proprietary business issues and concerns.

• Depth in experience managing training coursework, schedules, and recordkeeping.

• Willing to continue training for personal growth as well as participating in the training of new employees.

Position Requirements:

• Minimum of a bachelor’s degree in risk management, Business Administration, or five years of risk management experience preferred.

• Professional Risk Manager (PRM) certification preferred.

• Preferred for extensive experience with EHS and DOT safety audits, training programs, and accident investigation.

• Required proficiency in computer use, data entry, and effectively utilizing Microsoft Office Suite.

• Proven capability in defining, designing and delivering successful behavioral based safety programs.

• Excellent professionalism and communication skills, both written and spoken.

• Possesses a collaborative and customer-service focused work style.

• Exceptional analytical skills required.

• Must possess a willingness to effectively participate in a team environment in a way that produces positive outcomes.

• Must be self-motivated with a strong desire to excel.

• Proactive to address any business issues or concerns.

• Must have the ability to meet deadlines.

Visit our website at www.happyhiller.com or www.hillerishiring.com for more information.

We sincerely thank all applicants in advance for submitting their interest in this position.

Hiller is an EEOC employer.

Applicants will be required to undergo pre-employment drug screens and background checks.

Apply today if you have what it takes to be a part of the industry's best team in the home service industry!

Risk and Safety Manager

Hiller Plumbing, Heating, Cooling & Electrical

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