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Universal Health Services

Manages hospitals and behavioral health facilities

Director of Case Management (Utilization Management)

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeSpringfield, IL, USAIn-person

About the Job

Requirements

  • A Registered Nurse (RN) is preferred; a master’s-level Clinical Social Worker will be considered.
  • Three to five years of case management experience is required.
  • Strong knowledge of utilization management, discharge planning, and behavioral health operations is required.
  • Leadership, communication, and interdisciplinary collaboration skills are required.

Responsibilities

  • Provide operational and strategic leadership for the Case Management and Utilization Management departments.
  • Supervise, coach, and develop case managers and other assigned team members.
  • Ensure timely and accurate utilization review activities and payer communications.
  • Monitor patient progression, discharge planning, and continuity of care processes.
  • Collaborate with physicians, nursing leadership, therapists, and hospital administration.
  • Maintain compliance with regulatory, accreditation, and organizational requirements.
  • Analyze performance metrics and implement process improvement initiatives.

Desired Qualifications

  • Three to five years of clinical team management or supervisory experience is preferred.
  • A master’s degree in healthcare administration is a plus.

About the Company

Universal Health Services

Manages hospitals and behavioral health facilities

Universal Health Services operates a network of acute care hospitals, behavioral health facilities, and ambulatory centers across the United States. It generates its services by acquiring and managing healthcare facilities, then integrating them under centralized operating practices to deliver patient care. The company’s offering is the management and provision of hospital and behavioral health services, with a focus on standardized clinical operations, economies of scale, and nationwide coverage. What sets UHS apart is its long history of growth through acquisitions, its size and scale in both acute and behavioral health markets, and its ability to integrate new facilities while maintaining consistent care quality. Its goal is to provide high-quality healthcare across a broad network, improve patient outcomes, and sustain long-term value for shareholders by expanding access and efficiency in hospital and behavioral health services.

Company size
10,001+
Company stage
IPO
Headquarters
Upper Merion Township, Pennsylvania
Founded
1978

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