Personal Shopper
About the job
- No previous experience is required; training is provided.
- Flexibility to work a variety of hours, which may include days, evenings, nights, and weekends.
- Able to move up to 50 pounds and remain mobile for an entire shift.
- Provide customer service by assisting with general questions and maintaining a positive environment.
- Shop for customers by accurately filling their orders with quality products.
- Scan products and process customer transactions accurately using debit, credit, cash, and gift cards.
- Contact customers to ensure order accuracy or inquire about product substitutions.
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.
At Loblaws, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.
Why is this role important
Our Personal Shoppers do just that! They fulfill customer e-commerce orders with efficiency, accuracy, and attention to detail to ensure a personalized shopping experience.
What you’ll do
- Provide great customer service by assisting with general questions, maintaining a positive environment
- Shop for customers by accurately filling their orders with quality products
- Scan products and process customer transactions accurately using debit, credit, cash and gift cards
- Contact customers to ensure order accuracy or to inquire about product substitutions
Who you are
- A team player with an attention for detail
- Driven and able to work independently in a fast-paced environment
- Resourceful and courteous when resolving customer questions
- Motivated to learn new things
Experience you bring
- Good news! No previous experience is required. We provide you with training to set you up for success!
What you bring
- Flexibility to work a variety of hours which may include days, evenings, nights, and weekends
- Able to move up to 50lbs and in constant mobility for an entire shift
Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
#EN
#STORE #CRETAIL #ONAbout the company
Loblaw operates a large network of grocery stores and pharmacies across Canada, selling food, health, and beauty products. Stores use self-serve formats to keep prices low, and Loblaw sells private-label brands No Name and President’s Choice alongside national brands, with Shoppers Drug Mart providing pharmacy services within the same retail ecosystem. It combines grocery and pharmacy under one umbrella with an extensive store footprint and strong private-label programs. Aim: be Canada's leading retail destination for food, health, and beauty by delivering value, convenience, and a wide selection through its connected stores and brands.
Company Size
10,001+
Company Stage
IPO
Headquarters
Brampton, Canada
Founded
1919
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Simplify's Take
What believers are saying
- September 1, 2026 capex raised openings to 75 locations, with 38 already opened.
- Q2 2026 revenue rose 4.1% and adjusted EPS climbed 11.9%, led by pharmacy.
- PC Chat launched September 10, 2026, while T&T’s San Jose store delivered record first-week sales.
What critics are saying
- The $500-million bread settlement keeps trust damage alive and fuels customer backlash through 2026.
- August 2026 produce-label reversal exposed execution sloppiness; regulators and shoppers now scrutinize shelf claims.
- Amazon, Walmart, and Costco pressure margins; a trust collapse could permanently weaken Loblaw’s premium banners.
What makes Loblaw Companies unique
- Canada’s largest grocery-pharmacy network spans 2,800 locations, combining food, prescriptions, and beauty.
- President’s Choice, No Name, and Shoppers brands give Loblaw pricing power and loyalty.
- PC Chat and EAIGLE automation extend Loblaw’s retail data advantage into health and logistics.
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Benefits
- Flexible Work Hours
Growth & Insights and Company News
6 month growth
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0%Loblaw's Frank Gambioli to take stage at GroceryConnex 2026. Attendees will hear from the market/superstore division president in one-on-one interview Canadian Grocer staff 10/15/2026 Register today to be a part of the Golden Pencil Awards, the GenNext Awards and the #1 grocery industry event of the year Frank Gambioli, president of Loblaw Companies Ltd.'s market/superstore division, will take the stage at GroceryConnex this November. Taking place Nov. 23 at The Fairmont Royal York in Toronto, Canadian Grocer's GroceryConnex will bring together retailers and manufacturers to learn and explore innovative solutions that will shape the future of grocery. Attendees will also hear from Douglas Porter, chief economist at BMO Capital Markets, and Carman Allison, vice-president of industry insights for NIQ Canada, as well as: * Brian Bradley, president of B.C.-based Stong's Market * Deb Craven, president of Longo's * Kim Furlong, president and CEO of the Retail Council of Canada * Andrew Clarke, CEO of Calgary Co-op * Dunnhumby's Erich Kahner, global head of competitive strategy and insights, and Jim Prins, commercial director of Americas
BetterUp Canada Inc. debuts groundbreaking study for Ontario first responders. First-of-its-kind study launches ahead of World Mental Health Day providing free coaching to first responders in partnership with Workplace Safety and Insurance Board of Ontario TORONTO - BetterUp Canada Inc., the Canadian operations of BetterUp(R), the human transformation company and pioneer of virtual coaching, today announced The Ontario Frontline Study, a first-of-its-kind research program... October 9, 2026 at 9:17 a.m. First-of-its-kind study launches ahead of World Mental Health Day providing free coaching to first responders in partnership with Workplace Safety and Insurance Board of Ontario TORONTO - BetterUp Canada Inc., the Canadian operations of BetterUp(R), the human transformation company and pioneer of virtual coaching, today announced The Ontario Frontline Study, a first-of-its-kind research program centred on first responders and healthcare workers. The research effort is a multi-year study that aims to explore whether and how personalized coaching can build resilience, reduce stress, and improve overall well-being for these workers, who operate in immensely stressful environments. "I've been waiting my whole career to do this study. If the results bear out what the science predicts, this will be among the most important applied research on human resilience ever conducted." - Martin Seligman, PhD "This study is significant for Canada. First responders and healthcare workers carry some of the heaviest mental and emotional load in our workforce, yet the vast majority of mental health resources in this country currently sit in the private sector," said Lesley Lutes, PhD, Professor of Psychology and Director of the Centre for Obesity and Well-Being Research Excellence at the University of British Columbia Okanagan Campus and advisor on the study. "Research like this builds real evidence behind a scalable way to reach the people holding it together for everyone else. If we want to build Canada strong, it must be on a solid foundation which consists of significant and ongoing investment in access to effective mental and behavioural health services. That is true innovation." BetterUp Canada Inc. developed the study's coaching methodology with Martin Seligman, PhD, the Zellerbach Family Professor of Psychology at the University of Pennsylvania, director of the university's Positive Psychology Center, and a former president of the American Psychological Association. Widely regarded as the founder of the field of positive psychology, Seligman has built resilience programs for the U.S. Army, global healthcare organizations, and school systems. He is the author of more than 30 books and 350 scientific articles. He has served on BetterUp's Science Board since 2018 and has been involved in the Ontario study since its inception. "The most significant impact I anticipate from this study is a definitive, large-scale answer to a question that has been hard to test rigorously: can we build psychological resilience in people before they are in crisis, and does it protect them from the occupational toll of high-stress work?" said Seligman. "I've been waiting my whole career to do this study. If the results bear out what the science predicts, this will be among the most important applied research on human resilience ever conducted, and it will have been done on exactly the population that needs it most." Ontario-based first responders and healthcare workers can check their eligibility to receive six months of free one-on-one coaching, and may be compensated for their participation. Those interested can learn more here. BetterUp Canada Inc. is headquartered in Toronto and leads the Ontario Frontline Study as its flagship research initiative. BetterUp has supported Canadian organizations and coaches since its founding, partnering with organizations including EllisDon, Loblaw Companies Limited, and the Workplace Safety and Insurance Board of Ontario, and running a long-standing engineering internship program with the University of Waterloo. Canadian enterprises, public sector organizations, and mission-driven institutions interested in partnering can learn more at BetterUp.ca. BOILERPLATE: About BetterUp Canada Inc. BetterUp Canada Inc. is the Canadian entity of BetterUp(R), the human transformation company and inventor of virtual coaching. Established to serve Canadian organizations with localized operations, leadership, and partnerships, BetterUp Canada Inc. delivers science-backed coaching, AI-powered mental fitness resources, and leadership development programs to help individuals and organizations achieve peak performance. The company works in partnership with enterprise, government, and mission-driven organizations across Canada. BetterUp Canada Inc. operates under the global mission of BetterUp: to help people everywhere live with greater clarity, purpose, and passion. For more information, please visit BetterUp.ca.
President's Choice cookies recalled across Canada due to metal wire. Oct 9 2026, 7:46 am President's Choice cookies are the latest grocery product that's part of a nationwide recall that shoppers should be aware of. Canadians are urged to check their pantry after the Canadian Food Inspection Agency (CFIA) announced on Thursday that Loblaw Companies Limited has issued a recall for its brand cookies due to "extraneous material." The product is sold at Loblaw locations. According to the notice, the company is recalling the President's Choice English-Style Gingersnap Cookies due to the presence of metal wire. The affected lot comes in a 350g box with the universal product code 0 60383 76819 5. It also has the best-before dates 2027 FE 08 and 2027 MR 14. "Do not use, sell, serve, or distribute the affected product," states the notice. The CFIA has classified it as a class two recall. This means that "there is a moderate risk that consuming the food may lead to short-term or non-life-threatening health problems." For public enquiries, Canadians can contact the CFIA at [email protected] or 1 (613) 773-2342. You can also report any health or safety concerns online. There have been several other food recalls recently, so it's worth checking if you purchased any of the affected products recently. On Tuesday, Loblaw recalled two brands of seafood products sold nationwide due to an undeclared ingredient that could trigger an allergic reaction. A popular brand of hot pepper paste was recently recalled due to undeclared wheat. Consumers with a wheat allergy or those with celiac disease or other gluten-related disorders should not consume the products. The So Delicious Dairy-Free Salted Caramel frozen dessert was also recalled due to the potential presence of plastic-like and gravel-like pieces. With files from Natalia Buia
EAIGLE and Loblaw Companies Limited are expanding their partnership to deploy AI-powered gate automation across multiple Loblaw distribution centres in Canada. The rollout builds on early results showing reduced processing times, enhanced driver experience, and improved data accuracy. Loblaw is scaling EAIGLE's Vision AI technology, which uses computer vision to automate vehicle access control and capture freight data in real time. The AVAC™ system automates routine gate processes to improve efficiency and vehicle movement through distribution facilities. "Working with Canadian innovators like EAIGLE allows us to leverage technologies that can help improve efficiency, support our operations teams and keep products moving reliably across our network," said Wael Yehia, vice president of national transportation at Loblaw. EAIGLE's platform integrates with existing warehouse management, transport management, and yard management systems.
Canadian boycott of US products pushes grocers to adapt, explore new supply sources. A price sign for oranges from South Africa is displayed as Canadian consumers double down on efforts to buy Canadian goods and boycott U.S. products, at a supermarket in Toronto, Ontario, Canada, September 8, 2026. Picture taken with a mobile phone. REUTERS/Arlyn McAdorey By Nivedita Balu TORONTO, Sept 12 (Reuters) - A growing consumer push to buy Canadian and boycott U.S. products is reshaping supermarket shelves in Canada, forcing grocers to improve country-of-origin labeling and secure new sources of supply. In Ontario, the president of independent grocer Vince's Market, Giancarlo Trimarchi, turned to Facebook to show customers that most produce on the shelves of his stores is Canadian after receiving angry emails and comments about the grocer stocking U.S. produce. A bitter trade war between the United States and Canada has made consumers more conscious of where their dollars go. "Buy Canadian" movements started last year after U.S. President Donald Trump imposed tariffs on Canadian goods. They have intensified in recent weeks after trade talks broke down and Trump signed an executive order to change the name of Lake Ontario to Lake America. "It is a lot more aggressive this time around than last year," Trimarchi said in an interview. Trump told reporters in Dublin on Saturday that Canada is eager to reach a trade deal with the United States and that an agreement could come "fairly soon," while repeating his complaints that Canada has treated U.S. farmers unfairly and should remove tariffs. A BALANCING ACT Trimarchi's four stores, spread across the Greater Toronto Area, now have about 90% Canadian produce. Trimarchi is now sourcing strawberries from Quebec instead of the United States and said he has cut his advertising budget as the changes have pressured operating costs. "We were always put in a position where you had to balance quality versus price. Now it's quality versus price versus country of origin," Trimarchi said. Loblaw Cos, Canada's largest food retailer, in August brought back large signs featuring a maple leaf in its produce and fresh-food sections after a brief hiatus to flag the Canadian origins of products. Loblaw also reintroduced a "T" tag to inform customers which products are affected by tariffs and make Canadian products easier to identify. Metro, the country's third-largest grocer, said it would continue to prioritize local Canadian products in the current context. "There has been a permanent change in the Canadian psyche," said Gary Sands, senior vice president of public policy and advocacy for the Canadian Federation of Independent Grocers. Canada is the world's fifth-largest importer of fresh vegetables by value. The United States is still the biggest supplier of fresh produce, accounting for more than half of the imports, followed by Mexico.