Lead Assistant Manager

Essential Functions (Job description) – 

This role is primarily responsible to ensure risk & compliance to Operational / Process Controls, Service Delivery, Fraud Risk Assessment, Client Contracts and Organizational Policies and Procedures in client area.

• Provide support and guidance to operations during internal/external audits

• Act as independent reviewer and evaluation body to ensure that compliance issues/concerns within client area are being appropriately evaluated, investigated and resolved.

• Identify potential areas of compliance vulnerability and risk; develop/implement corrective action plans for resolution of problematic issues and provide general guideline on how to avoid or deal with similar situations

• Provide reports on a regular basis, and as directed or requested, to keep senior management informed of the operations and progress of compliance efforts

• Educating and training employees on compliance guidelines