Customer-focused oral and written communication skills are required.
Strong attention to detail is required.
Ability to work independently is required.
Proficiency in Microsoft Office, including Excel, Access, and Word, is required.
Strong 10-key and typing skills are required.
Responsibilities
Process payments in compliance with regulations.
Research and resolve unidentified payments.
Process reversals on accounts with returned payments.
Research account overpayments and prepare refund requests.
Complete a daily deposit.
Overview
As a Payment Processor, you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day.
The impact you’ll have at Concora Credit:
Join our Payment Processing team! This team focuses on heavy data entry of incoming payments from consumers. Our team also researches and resolves any payment investigation. Our Payment Processing manager leads the team to support Team Members in learning the Concora Credit processes and culture!
We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we have helped millions of customers access credit. Our industry leadership, resilience, and willingness to adapt ensure we can help our partners responsibly say yes to millions more. As a company grounded in entrepreneurship, we're looking to expand our team and are looking for people who foster innovation, strive to make an impact, and want to Do More! We’re an established company with over 20 years of experience, but now we’re taking things to the next level. We're seeking someone who wants to impact the business and play a pivotal role in leading the charge for change.
Responsibilities
As our Payment Processor, you will:
Process payments within compliance regulation
Research and resolve unidentified payments
Process reversals on accounts with returned payments
Research account overpayments and prepare refund requests
Complete a daily deposit
These duties must be performed with or without reasonable accommodation.
We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.
Qualifications
Requirements:
High school diploma or GED.
Basic math skills.
Customer-focused, oral and written communication skills.
Strong focus on attention to detail is essential.
Ability to work independently.
Proficient in MS Office, including Excel, Access, and Word.
Strong 10-key and typing skills.
What’s In It For You:
Medical, Dental and Vision insurance for you and your family
Relax and recharge with Paid Time Off (PTO)
6 company-observed paid holidays, plus 3 paid floating holidays
401k (after 90 days) plus employer match up to 4%
Pet Insurance for your furry family members
Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
We invest in your future through Tuition Reimbursement
Save on taxes with Flexible Spending Accounts
Peace of mind with Life and AD&D Insurance
Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability
Concora Credit provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Employment-based visa sponsorship is not available for this role.
Concora Credit Is an equal opportunity employer (EEO).
Please see the Concora Credit Privacy Policy for more information on how Concora Credit processes your personal information during the recruitment process and, if applicable, based on your location, how you can exercise your privacy rights. If you have questions about this privacy notice or need to contact us in connection with your personal data, including any requests to exercise your legal rights referred to at the end of this notice, please contact [email protected].