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Chenega

Defense, intelligence, and federal staffing services

Security Operations Analyst

Security Operations & Incident ResponseUpdated on Nov 10
Full-timeVirginia, USA$170k - $175k /yr

About the Job

Requirements

  • Have at least 3 years of experience in security operations, cybersecurity, or systems administration.
  • Have hands-on experience with security information and event management (SIEM), intrusion detection systems (IDS), endpoint detection and response (EDR), and case-management or ticketing tools.
  • Have technical experience supporting Windows and Linux operating systems, networking infrastructure, scripting, and security application troubleshooting.
  • Possess and maintain an active Department of Defense 8140 Cyber Defense Analyst (CSSP Analyst) role-qualifying certification, such as CySA+, GCIA, GCIH, CEH, or CISSP.
  • Successfully complete Google’s extended workforce onboarding process and maintain required government-contract compliance, including mandatory training.
  • Hold an active Top Secret/Sensitive Compartmented Information clearance with a Full Scope Polygraph.
  • Successfully pass background and drug screening.
  • Have knowledge of network analysis, vulnerability scanning such as Nessus, security hardening practices such as DISA Security Technical Implementation Guides, and vulnerability landscapes such as the OWASP Top 10.
  • Have a foundational understanding of local and wide area network topologies, Kubernetes, and air-gapped computing environments.
  • Communicate technical findings clearly in writing and verbally, including concise updates, diagnostic summaries, and incident reports.
  • Collaborate in classified, mission-critical environments, protect sensitive information, and follow security procedures, approved runbooks, and escalation protocols.
  • Maintain accurate incident and shift records, prioritize alerts by severity, meet response timelines, and adapt to changing mission needs.
  • Interpret SIEM and EDR alerts, correlate events and security telemetry, identify indicators of compromise, assess severity and operational impact, develop evidence-based incident dispositions, and recommend response actions or escalations.
  • Retain incident ownership during technical consultations, track follow-on actions, and maintain customer updates in coordination with SecOps Managers and Google SecOps.
  • Evaluate detection effectiveness and investigative workflows, identify noisy alerts and playbook gaps, and recommend alert tuning, playbook improvements, and operational process enhancements.
  • Support a 24/7/365 operation, including overnight, weekend, and holiday shifts, and coordinate room coverage and structured shift handoffs.

Responsibilities

  • Monitor Google Distributed Cloud Air-Gapped security fabrics and Controlled Unclassified Information domains using Google Managed SecOps tools; analyze events in Splunk, ELK, designated SIEM systems, and EDR tools.
  • Provide initial Google Public Sector customer and incident-reporting support through email and support portals. Acknowledge alerts within 5 minutes of creation and provide a First Meaningful Response within 15 minutes for High/Critical alerts and 25 minutes for all other alerts.
  • Collect and analyze event descriptions, affected-system details, security telemetry, and related evidence; assess severity and operational impact; correlate events for high-confidence triage; develop evidence-based disposition recommendations; and escalate confirmed threats to the appropriate Google SecOps representative according to established procedures and runbooks.
  • Own and actively manage ServiceNow incidents and investigations, including analysis, customer updates, follow-on actions, and required government incident-report drafts. Transfer ownership only with explicit Google manager approval; coordinate incident response and required EDR tooling with Google SecOps.
  • Before Google on-call consultations, evaluate observed activity, playbook and investigative-query results, indicators of compromise, and supporting technical evidence to develop a proposed incident disposition and recommended next steps. For active High/Critical shift handoffs, document current status, completed analysis, findings, and recommended next steps; immediately accept incoming incidents without rejection.
  • Provide hands-on-keyboard accreditation support to demonstrate and validate playbooks, runbooks, IT infrastructure, and data center operations. Evaluate alert effectiveness and playbook performance, identify detection or workflow gaps, and develop tuning and process-improvement recommendations.
  • Maintain continuous coverage during holidays and severe or inclement weather; coordinate with teammates to keep at least one full-time equivalent in each occupied SecOps room. Answer and route SecOps calls, seek on-call guidance as needed, and respond to SecOps virtual communications within 15 minutes.
  • When designated live Queue Manager, monitor alert timers and intervene at least 5 minutes before response targets expire. When designated senior analyst, pre-screen off-hours consultations for next-business-day Manager review.
  • Participate in requested customer situational-awareness calls; assess reported information for security and operational significance, identify potential impacts requiring further investigation or response, and communicate relevant findings and tasking through designated channels using appropriate unclassified working when required.
  • Maintain records and provide weekly activity-report inputs covering alert response SLA compliance, triage dispositions, validated or updated playbooks, noisy alerts and tuning recommendations, work-item quality-flag trends, and shift staffing.
  • Perform other duties as assigned.

Desired Qualifications

  • Have a bachelor's degree in cybersecurity or computer science, or equivalent practical experience.
  • Have experience in a dedicated security operations center, including event analysis using Splunk, ELK, or other SIEM systems.
  • Have hands-on security-detection development and alert-tuning experience in partnership with Tier 2 and Tier 3 engineering teams.
  • Have experience compiling threat reports that translate complex indicators of compromise into narrative overviews.
  • Have an advanced understanding of local and wide area network topologies, Google Cloud Platform, Kubernetes, and air-gapped computing environments.
  • Have experience operating in classified Sensitive Compartmented Information Facility environments, handling sensitive or classified data, or supporting cloud environments.
  • Hold an Elastic Certified SIEM Analyst or Splunk Core Certified User certification.

About the Company

Chenega

Defense, intelligence, and federal staffing services

Chenega is a government services contractor that supplies staffing and support services for defense, intelligence, and federal civilian customers, plus commercial clients. It operates across the United States, its territories, and several countries, tapping wide opportunities in government contracting. Its offerings center on staffing and mission support through various contracts, delivering qualified personnel and services to meet client needs. Unlike many industry players, Chenega is rooted in an Alaska Native village corporation, which shapes its ownership and community-focused approach while competing in a broad national market. The company’s goal is to help government and commercial customers execute their missions by providing reliable, professional personnel and services under contract.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Anchorage, AK
Founded
1974

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