I

ID.me

Runs a digital ID wallet for online sign-ins

HRIS Technical Lead

Full-TimeUpdated on 10/20/2026
$143k - $211k/yr
Expert
Bachelor's
Mountain View, CA, USA
In PersonOn-site five days per week.
People & HRHR Operations & Coordination

About the job

Requirements
  • A bachelor's degree in Information Systems, Business, Human Resources, or a related field.
  • At least 10 years of related HRIS experience.
  • Advanced working knowledge of UKG Pro and other HRIS systems, including configuration, business processes, security roles, and super-admin tasks.
  • Advanced working knowledge of UKG Ready Timekeeping, including pay rules, accruals, schedules, and super-admin tasks, with technical expertise and systems thinking across UKG Pro and UKG Ready, and the ability to evaluate, migrate, and scale across other enterprise HRIS platforms.
  • Experience leading a system implementation or major rollout, including requirements, configuration, and testing.
  • Strong understanding of HR processes across the employee lifecycle and how they translate into systems, business processes, and security models.
  • Working knowledge of wage and hour rules affecting timekeeping, such as the Fair Labor Standards Act and California overtime.
  • Experience building and managing complex system integrations between HRIS, payroll, benefits, and other HR systems.
  • Advanced experience building reports within business intelligence, and equally strong experience with Excel or Google Sheets.
  • Ability to explain technical concepts to non-technical stakeholders and lead cross-functionally.
  • A proactive, self-directed work style, with persistence to escalate and follow up with vendor support until issues are resolved.
  • Confidence to push back respectfully when a request conflicts with system design, data integrity, or compliance.
Responsibilities
  • Serve as the key subject matter expert and super administrator for UKG Pro and UKG Ready Timekeeping, managing system architecture, complex workflow design, and module optimization, including onboarding, reporting, and other modules to support daily operations and strategic business goals.
  • Serve as the technical owner for CultureAmp, Greenhouse, Absorb, Enboarder, HR Acuity, and other HR systems.
  • Evaluate and implement automated workflows, AI-driven analytics, and self-service capabilities to optimize HR service delivery and efficiency.
  • Maintain timekeeping rules, pay codes, accruals, schedules, and time-off policies, keeping them aligned with wage and hour requirements and company policy.
  • Manage user permissions, security roles, access, and system settings; provide technical support, troubleshooting, and guidance to HRIS users; and provide backup support for other HR systems as needed.
  • Plan, test, and deploy changes, upgrades, new modules, and custom integrations from requirements through user acceptance testing and go-live support; recommend and implement improvements while systematically assessing upstream and downstream impacts on Payroll, Finance, IT, and Operations before full-scale deployment.
  • Communicate the impacts of process or system changes, prepare documentation and training, and help partners adopt new ways of working.
  • Advise HR on system capabilities and limitations, offer workable alternatives, and push back on requests that create data, compliance, or support risks.
  • Manage third-party support cases, including follow-ups and escalations, and stay engaged with UKG and other vendors until the expected outcome is reached.
  • Lead data architecture and governance initiatives to define, standardize, cleanse, and map HR data, including job codes, organizational structure, and feeds to connected systems.
  • Build custom queries, filters, reports, and dashboards tracking workforce trends such as headcount, turnover, and retention, and present analysis and recommendations to HR and business partners.
  • Work with GRC and Compliance to resolve findings, support SOX, EEO, and audit reporting, and keep the system compliant with data security and privacy requirements.
  • Stay current on emerging HR technology, AI capabilities, vendor roadmaps, and market trends; evaluate tools, features, and automation opportunities to improve HR operations, employee experience, compliance, data quality, and scalability.
Desired Qualifications
  • Formal UKG administrator training or certification for UKG Pro or UKG Ready.
  • Experience with additional UKG modules, such as onboarding or Manager Self Service business processes.
  • Experience authoring reports in UKG BI (Cognos), Google Sheets, and Excel.
  • Experience with other HRIS systems.
  • Experience supporting recruiting, onboarding, performance, or learning platforms such as Greenhouse, Enboarder, CultureAmp, or Absorb.
  • Formal change management or project management training.
  • Experience working in a SOX-controlled environment.

About the company

I

ID.me

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cbWebsite

ID.me runs a digital identity wallet that lets people prove who they are online once, then sign in to government agencies, health systems, and online stores without repeating the check. In 2018, it became the first identity provider certified to the federal standard for proving a person's identity online, and in 2021 the IRS adopted it for taxpayers' online accounts. Users photograph a government ID and take a selfie, or confirm who they are with an ID.me agent on a video call, and the result is saved for reuse on other sites. Organizations that accept ID.me pay for each check or through subscriptions, and people use it for free. ID.me was founded in 2010 to verify military members for online discounts and is based in McLean, Virginia.

Company Size

1,001-5,000

Company Stage

Series E

Total Funding

$727.3M

Headquarters

McLean, Virginia

Founded

2010

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Simplify's Take

What believers are saying

  • Big contracts add stability: the IRS awarded ID.me a deal worth up to $1 billion through 2030 in December 2025.
  • Federal mandates bring users: TreasuryDirect, the Treasury's savings bond site, makes ID.me its only login from October 28, 2026.
  • Interns are well paid: ID.me's 2027 software internships, posted September 2026, pay $60 to $70 an hour in Mountain View.

What critics are saying

  • Washington favors its own login: an August 2026 White House memo orders agencies to add government-run Login.gov within two years.
  • Expect five office days a week: ID.me requires most roles on-site in McLean, Mountain View, New York or Tampa.
  • Privacy fights follow it: a May 2026 IRS proposal letting ID.me keep deleted users' face data three years drew alarm.

What makes ID.me unique

  • Clinicians already carry it: over 100,000 prescribers use ID.me to e-prescribe controlled drugs, among nearly 5 million verified medical professionals.
  • Retail discounts are a second business: over 600 brands use ID.me to confirm shoppers are military members, teachers or nurses.
  • Military culture runs deep: CEO Blake Hall led over 450 Iraq combat patrols, and ID.me compares itself to Special Forces.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Unlimited Paid Time Off
  • Paid Vacation
  • 401(k) Company Match
  • 401(k) Retirement Plan
  • Parental Leave
  • Employee Assistance Program

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

1%
ID Tech Wire
Oct 16th, 2026
ID Tech digest - October 16, 2026.

ID Tech digest - October 16, 2026. October 16, 2026 Welcome to ID Tech's digest of identity industry news. Here's what you need to know about the world of digital identity and biometrics today: GSA explores letting Login.gov inherit identity verification from commercial providers. The General Services Administration is considering a 10-year blanket purchase agreement that would enable citizens who have completed Identity Assurance Level 2 proofing with commercial credential service providers to automatically inherit that verified standing when creating a Login.gov account, according to an exclusive weekly newsletter preview. Issued under an October 13 request for information aligned with OMB Memorandum M-26-18, the proposed framework would establish a newly federated, government-owned credential while requiring partner providers to grant federal agencies real-time access to underlying identity attributes, biometrics, government ID captures, and Social Security records. USCIS orders up to $9.2 million in remote document authentication software. U.S. Citizenship and Immigration Services has awarded a delivery order valued at up to $9.18 million to reseller ThunderCat Technology for remote enterprise document authentication software and support services to eliminate manual, in-person paperwork checks across agency workflows. Procured under NASA's SEWP vehicle with an initial $2.45 million obligation through September 2027, the deployment fulfills agency requirements for cross-platform mobile and web verification capable of authenticating international identity documents, scanning barcodes and chips, and executing real-time selfie matching backed by liveness presentation attack defenses across an anticipated volume of at least 10 million annual transactions. HHS orders $8 million in ID.me services for CMS under new FedHub agreement. The Department of Health and Human Services has issued an $8 million delivery order to ID.me to provide commercial identity verification services for Medicare and Medicaid through the Centers for Medicare & Medicaid Services under its FedHub procurement channel. Backed by a newly minted $90 million blanket purchase agreement, the one-year order enables public beneficiaries to reuse established commercial digital credentials, operating alongside a parallel $85 million FedHub vehicle established with CLEAR via Carahsoft Technology as federal agencies balance commercial credential options against broader administrative efforts to standardize public-facing logins around Login.gov. SITA agrees to acquire Collins Aerospace's Airport Solutions business. Air transport technology provider SITA has entered into a definitive agreement to acquire Collins Aerospace Airport Solutions from RTX, significantly consolidating airport passenger processing and biometric check-in systems across global hubs ahead of a projected close in the first half of 2027. The transaction absorbs Collins' SelfServ hardware and SelfPass facial recognition platform - recently rolled out across major international hubs including Manila's Ninoy Aquino International Airport - into SITA's extensive digital identity and automated border management portfolio as aviation stakeholders advocate for standardized biometric passenger processing frameworks across the European Union and international airspace. Vista Equity Partners agrees to acquire HID's PKI business. Private equity firm Vista Equity Partners has reached an agreement to carve out the public key infrastructure business unit from ASSA ABLOY subsidiary HID, intending to establish an independent enterprise PKI and credential lifecycle management company backed by its Foundation Fund. Closing in the fourth quarter, the standalone entity will focus on scaling machine-to-machine trust architectures, automated enterprise certificate issuance, quantum-resilient encryption schemes, and cryptographic identity issuance for emerging autonomous AI agents operating across complex corporate and federal networks. Florida sues Discord, alleging the platform fails to verify users' ages. Florida Attorney General James Uthmeier has filed a major civil enforcement lawsuit against Discord in state court, alleging the digital chat platform engaged in deceptive trade practices by failing to enforce user age verification controls while promoting the service as safe for children. The complaint seeks substantial statutory civil penalties reaching up to $150,000 per violation involving minors, asserting that despite recent safety updates and account-level risk scoring, the platform's historical lack of age-gating mechanisms and unverified direct-messaging channels exposed underage users to predatory behavior and unlawful exploitation. A three-judge panel of the U.S. Court of Appeals for the Eleventh Circuit has vacated a preliminary injunction that halted Georgia's social media age verification statute, allowing the state to begin enforcing Senate Bill 351 while constitutional litigation proceeds in federal district court. The appellate ruling rejected facial First Amendment challenges brought by industry trade association NetChoice, determining the group failed to establish universal unconstitutionality across the statute's full regulatory scope, thereby clearing state authorities to mandate commercially reasonable age assurance and verified parental consent for online users under 16 accessing platforms with targeted advertising and algorithmic recommendation feeds. Delivery robot makers Coco and Serve face Illinois biometric privacy suits. Autonomous sidewalk delivery operators Coco Robotics and Serve Robotics have been targeted with proposed class action complaints in Cook County Circuit Court alleging unlawful biometric capture under the Illinois BIPA statute during automated DoorDash and Uber Eats drop-offs. The lawsuits assert that the companies' sidewalk navigation arrays - including optical cameras and LiDAR distance-measuring sensors - scanned and recorded detailed 3D face and hand geometry of unsuspecting recipients without obtaining prior written informed consent or publishing data retention and destruction policies, allegations that both robotics manufacturers have vigorously denied while defending the navigational safety functions of their Chicago pilot deployments. JR kyushu to test NEC face recognition ticket gates at Hakata Station. Kyushu Railway Company will launch an operational pilot of face-recognition automated ticket gates across five gate lanes at Fukuoka's Hakata Station from November through December, deploying optical biometric recognition engines supplied by NEC. Testing internal employee cohorts to evaluate capture speeds, throughput latency, and algorithmic resilience against passenger movement, face masks, and ambient lighting shifts, the trial retrofits existing gate infrastructure engineered with Nippon Signal to inform planned commercial deployments at the newly constructed JR Kaizuka Station scheduled to open in spring 2027. State Department awards Paravision 'Identity Assurance' contract worth up to $6.5 million. The U.S. Department of State's Bureau of Information Resource Management has awarded facial recognition and computer vision firm Paravision a digital detection and identity assurance software contract with a potential total value of $6.5 million across five years. Awarded under simplified acquisition procedures with an initial $1.3 million firm-fixed-price obligation through September 2027, the agreement delivers perpetual software licensing out of Fairfax, Virginia, building on Paravision's top-tier biometric accuracy benchmarks in NIST evaluations and DHS Remote Identity Validation Rally tests covering liveness defense, deepfake detection, and 1:N visa border screening algorithms. By the ID Tech Editorial Team

Associated Press
Oct 14th, 2026
Patient.com partners with ID.me to give patients one verified identity for healthcare

Patient.com, an independent, patient-controlled healthcare administration platform, has partnered with digital identity wallet ID.me to verify users when they sign up. It says it is the first consumer healthcare administration platform to build ID.me's high-assurance identity verification into onboarding. Users will create one verified profile outside any provider portal. ID.me confirms identity only; it does not receive, store, or view healthcare benefits, insurance, or cost information, which stays in Patient.com under the patient's control. Patients can share the profile with participating providers, removing the need for repeated intake forms. ID.me has more than 175 million members and is used by 24 federal agencies, 50 state agencies, and over 100 healthcare organisations. Patient.com accounts are free on the web, Google Play, and the Apple App Store.

Business Wire
Oct 5th, 2026
Datavant and ID.me partner to make patient access to medical records faster and more secure.

Datavant and ID.me partner to make patient access to medical records faster and more secure. New identity verification experience within Datavant's Patient Request Tool helps patients securely confirm their identity and move through the records request process with less friction NEW YORK & MCLEAN, Va.-(BUSINESS WIRE)-Datavant, the data collaboration platform trusted for healthcare, today announced the availability of a new identity verification integration with ID.me, the next-generation digital identity wallet simplifying how individuals securely prove their identity online. The integration with Datavant's Patient Request Tool is designed to help patients request their medical records faster and more easily via secure, simple digital credentials. "By embedding patient identity verification into the request process, we are making access to medical records faster, more secure and more consistent," said Alya Sulaiman, Chief Privacy Officer, Datavant. Share Patients increasingly expect healthcare access experiences to match the convenience of other digital services without compromising the privacy and security of their information. Datavant's Patient Request Tool already enables individuals to request and receive their medical records electronically through a streamlined digital workflow. Embedding ID.me identity verification directly into that experience reduces user friction at a critical step while protecting data privacy and strengthening trusted, patient-directed access at scale. "Trusted patient access requires both strong safeguards and an experience people can navigate with confidence," said Alya Sulaiman, Chief Privacy Officer and SVP, Deputy General Counsel, AI, Product & Regulatory Affairs at Datavant. "By embedding identity verification into the request process, we are helping healthcare organizations confirm that records reach the right person while reducing unnecessary friction for patients. It is an important step toward making access faster, more secure and more consistent." Datavant and ID.me's partnership brings a more standardized approach to identity verification into the patient request workflow. With today's integration, Datavant and ID.me will help healthcare organizations: * Ensure patients get their medical records faster with an easier digital path * Verify patient identity with greater confidence * Reduce friction with manual identity review and the delays it can create * Strengthen auditability and transparency across the authentication process * Streamline request fulfillment workflows for provider staff The integration advances Datavant's continued investment in modernizing patient access while maintaining the safeguards healthcare organizations and patients expect. "Digital identity works best when people can reuse a credential that's both portable and secure," said Wes Turbeville, Senior Vice President of Federal and Healthcare at ID.me. "Approximately 73% of patients using ID.me through Datavant's Patient Request Tool are already credentialed. This means they can use an existing account instead of creating a new one. By bringing that capability into Datavant's Patient Request Tool, we will help patients get their medical records with less friction, while still ensuring the highest standard of security." Datavant's Patient Request Tool is part of the company's broader release of information and patient access solutions suite, designed to help healthcare organizations make health data more secure, accessible, and actionable while delivering a more patient-centered access experience. About Datavant Datavant is the data collaboration platform trusted for healthcare. With a mission to make the world's health data secure, accessible, and actionable, Datavant works with payers, providers, life sciences, legal and insurance clients globally to accelerate insights. Datavant enables more than 60 million healthcare records to move between thousands of organizations across the healthcare ecosystem, more than 80,000 hospitals and clinics, 75% of the 100 largest health systems, and 350+ ecosystem partners. To learn more, visit datavant.com. About ID.me ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly sign in across websites without having to create a new sign-in and verify their identity again. Over 175 million users experience streamlined sign-in and identity verification with ID.me at 23 federal agencies, 50 state government agencies, and more than 100 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to "No Identity Left Behind" to enable broad access to a secure digital identity. To learn more, visit https://network.id.me/. Contacts. Media contact: Lynn Shepherd, Head of Communications, Datavant [email protected] More News From Datavant NEW YORK-( BUSINESS WIRE )-Datavant launches new digital-first platform to help providers securely request, track and receive medical records faster and more efficiently... NEW YORK-( BUSINESS WIRE )-Datavant, the data collaboration platform trusted for healthcare, today announced it has joined the Agentic AI Foundation (AAIF), the neutral home where the open standard agentic AI stack is being built.Datavant joins a distinguished group of AAIF members, including Amazon Web Services (AWS), Anthropic, Block, Bloomberg, Cloudflare, Google, Microsoft, and OpenAI. Together, these organizations are helping build the open infrastructure, protocols, and governance models t... NEW YORK-( BUSINESS WIRE )-Datavant, the data collaboration platform trusted for healthcare, today announced it has joined the AIUC-1 Consortium, a group of experts and organizations shaping safety, security and reliability standards for agentic AI. Datavant will bring deep healthcare expertise to help adapt the industry's leading AI certification for the unique demands of healthcare-specific AI agents and high-stakes clinical environments. The company joins a Consortium of more than 200 securi...

PR Newswire
Sep 28th, 2026
ID.me expands executive team, names Susannah Stroud Wright new Chief Legal Officer and Darragh Whelan EVP of Engineering.

ID.me expands executive team, names Susannah Stroud Wright new Chief Legal Officer and Darragh Whelan EVP of Engineering. Sep 28, 2026, 13:05 ET MCLEAN, Va., Sept. 28, 2026 /PRNewswire/ - ID.me, the market-leading digital identity wallet, today announced two major additions to its executive management team. Susannah Stroud Wright has joined as Chief Legal Officer to lead ID.me's legal, compliance, and government affairs functions as the company scales its use of AI. Darragh Whelan has simultaneously joined as Executive Vice President of Engineering to lead all product and platform engineering. "Susannah and Darragh both bring decades of expertise at a time when product, user, and legal questions are increasingly interconnected," said Blake Hall, Founder and CEO of ID.me. "As AI raises the stakes for digital verification, it's imperative that legal and engineering are inseparable, not just aligned. When you serve federal agencies and the millions of people relying on them, compliance isn't a constraint on the product - it's a feature of it. Susannah and Darragh both build that way, and that's exactly what ID.me's next stage of growth requires." Susannah Stroud Wright, Chief Legal Officer Wright joins ID.me after eight years as Chief Legal Officer & Secretary of Credit Karma, where she built and led a 60-person legal, compliance, and government affairs organization as the company scaled from $500 million to nearly $2 billion in revenue and over 140 million members. Wright has deep experience with building legal and compliance frameworks for the responsible use of AI and has been a speaker on Responsible AI at TEDAI and at Fortune's Most Powerful Women conferences. Prior to joining Credit Karma, Wright led the compliance functions at Tesla and SolarCity. She was also a prosecutor in Atlanta, Georgia, earlier in her career, where she handled all manner of felony cases and worked with local political representatives and community leaders on preventing and reducing crime. Among her many accolades, Wright was named "General Counsel of the Year" by Women, Influence & Power in Law in 2020 and one of the 100 Most Influential Women in Business in the Bay Area by the San Francisco Business Times in 2022. "Identity verification sits at the intersection of some of the most consequential legal and technical questions in tech today, including trust, fraud, and how millions of people access the services they need most. I'm looking forward to helping ID.me navigate those questions in the age of AI and better serve our users, at a moment when getting this right matters more than ever." Darragh Whelan, Executive Vice President of Engineering Whelan joins ID.me having most recently served as Senior Vice President of Engineering at Mastercard, where he led a 350-plus-person team of product managers, engineers, and data engineers building AI and decisioning systems that make real-time decisions at massive scale. He spent the three years before that as Vice President of Engineering at Chime, leading a 200-person engineering organization across risk, member services, identity management, data engineering and science, and the company's decisioning platform. "What drew me to ID.me is rare: a platform operating at true national scale that still moves like a much smaller company. Fraud and identity threats evolve by the day, and staying ahead of them without slowing down the people who depend on our system is exactly the kind of problem I want to spend my time solving." About ID.me ID.me is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly sign in across websites without having to create a new sign-in and verify their identity again. Over 170 million users experience streamlined sign-in and identity verification with ID.me at 22 federal agencies, 50 state government agencies, and more than 70 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships. ID.me's technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to 'No Identity Left Behind' to enable all people to have a secure digital identity. Learn more at https://network.id.me/. SOURCE ID.me, Inc.

PR Newswire
Sep 28th, 2026
ID.me appoints Susannah Wright as chief legal officer and Darragh Whelan as EVP of engineering

ID.me has appointed Susannah Stroud Wright as chief legal officer and Darragh Whelan as executive vice president of engineering. Wright joins from Credit Karma, where she spent eight years as chief legal officer, helping scale the company from $500 million to nearly $2 billion in revenue. She has extensive experience building legal and compliance frameworks for AI use. Whelan previously served as senior vice president of engineering at Mastercard, leading a team of over 350 people building AI and decisioning systems. Before that, he was vice president of engineering at Chime, overseeing a 200-person team. ID.me provides digital identity verification services to over 170 million users across 22 federal agencies and 50 state government agencies.