Full-Time

Service Writer

Mobile Service Department

Posted on 5/21/2024

Transwest

Transwest

201-500 employees

Provides vehicles, trailers, and specialty vehicle services

Industrial & Manufacturing

Entry

Albertville, MN, USA

Required Skills
Communications
Customer Service
Requirements
  • High school diploma or equivalent
  • Valid Driver’s License and MVR in good standing
  • Excellent customer service and communication skills
  • Ability to manage multiple different projects and maintain accuracy of information
  • Ability to successfully complete a General Abilities Assessment and pass a post-offer background check, physical and drug screening
Responsibilities
  • Answer incoming phone calls
  • Provide timely updates to clients regarding work being performed
  • Listen to customer description of problems or services needed
  • Determine type of service required and schedule work with a technician
  • Engage in upsells and promotions for additional equipment and services
  • Obtain customer authorization for repairs
  • Create repair orders and invoice them
  • Review work performed with client and ensure payment is made
  • Monitor and report on Work In Progress (WIP)
  • Book appointments and fill the Mobile Service schedule
  • Additional duties as assigned

Transwest Automotive Group is a leading provider in the automotive sphere, specializing in a diverse array of vehicles such as RVs, trucks, and commercial trailers, as well as offering custom services for construction and repair vehicles. It's a promising place to work due to its dedication to tailored technologies and methods that meet clients' specific needs. The company’s emphasis on innovation in vehicle customization and maintenance establishes a dynamic work environment that constantly adapts to market trends and customer demands.

Company Stage

N/A

Total Funding

N/A

Headquarters

Brighton, Colorado

Founded

1990

Growth & Insights
Headcount

6 month growth

5%

1 year growth

17%

2 year growth

24%
INACTIVE