Accounts Receivable Specialist - National Retail Accounts & Chargeback Management
Full-TimeUpdated on 10/23/2026
No salary listed
Mid
Bachelor's, Associate's
Buena Park, CA, USA
In PersonIn-office 5 days a week, 9 AM–6 PM, in Buena Park, CA.
AccountingAccounts Payable/Receivable
About the job
Requirements
Three to five years of accounts receivable experience focused on national retail or wholesale accounts.
Direct experience with at least two of Target, Walmart, TJX, Ross Stores, Nordstrom, or comparable big-box or off-price retailers.
A proven track record of managing and disputing chargebacks and deductions.
Proficiency in QuickBooks Online or ERP accounting software.
Experience navigating retailer portals such as Target POL, Retail Link, SPS Commerce, or similar EDI/portal environments.
Strong Excel skills, including VLOOKUP/XLOOKUP, pivot tables, and data reconciliation.
Ability to manage high-volume, detail-intensive work.
Willingness to work in-office five days a week from 9 AM to 6 PM in Buena Park, California.
Responsibilities
Own and manage all accounts receivable activity for national retail accounts, including Target, Walmart, TJX Companies, Ross Stores, Nordstrom, and similar major retailers.
Monitor open invoices, track payment timelines, and reconcile remittance advice against expected payments.
Use retailer portals such as Target POL, Walmart Retail Link, and SPS Commerce to retrieve invoices, remittance data, and deduction details.
Apply cash accurately and on time for high-volume payment batches.
Identify, categorize, and track chargebacks and deductions received from national retail accounts.
Investigate deduction causes, including shortage claims, compliance violations involving routing, labeling, or purchase order violations, pricing discrepancies, and late shipments.
Compile supporting documentation such as bills of lading, purchase order confirmations, advance shipment notices, and carrier confirmations, and submit formal disputes through retailer portals.
Follow up on open disputes through resolution and maintain an aging report of contested deductions.
Work with logistics, operations, and sales teams to prevent recurring chargeback issues.
Perform monthly accounts receivable reconciliation and maintain accurate, current books in QuickBooks Online.
Prepare weekly and monthly accounts receivable aging reports by retailer and escalate high-risk items to management.
Support month-end close activities, including accounts receivable sub-ledger reconciliation and journal entry support.
Maintain organized records of invoices, remittances, deduction communications, and dispute outcomes.
Coordinate with third-party logistics partners, freight carriers, and internal operations to gather evidence for dispute packages.
Communicate with retailer accounts payable teams to resolve payment discrepancies.
Collaborate with the supply chain finance team, including Chase Supply Chain Finance, to align accounts receivable records with funded invoices.
Desired Qualifications
Experience in the consumer goods, beauty, apparel, or consumer packaged goods industry.
Familiarity with supply chain finance programs, including factoring, supply chain finance, or early-pay programs.
Experience with Transaction Pro, SPS Commerce, or other EDI/import tools.
Bilingual ability in Korean and English.
An associate or bachelor's degree in accounting, finance, or business administration.
Accounts Receivable Specialist National Retail Accounts & Chargeback Management
Company
Unlockt Brands Inc.
Location
Buena Park, CA
Employment Type
Full-Time
Level
Mid-Level (3–5 Years Experience)
Reports To
Accounting Manager
Department
Finance & Accounting
About Unlockt Brands
Unlockt Brands Inc. is a fast-growing Corp and consumer beauty distributor, bringing leading K-beauty and skincare brands — including Round Lab, Ohora, and SKIN1004 — to major U.S. retail channels. We partner with national retailers such as Target, Walmart, TJX Companies (T.J. Maxx / Marshalls), and Ross Stores, in addition to managing a direct-to-consumer Shopify channel. Our finance team plays a central role in keeping operations running smoothly across a high-volume, multi-channel retail environment.
Position Overview
We are looking for a detail-oriented and proactive Accounts Receivable Specialist with hands-on experience managing AR for large national retail accounts. This role goes beyond basic invoice processing — you will own the end-to-end AR cycle for our key retail partners, with a strong focus on chargeback investigation, dispute resolution, and deduction management. The ideal candidate has direct experience working with EDI-based retailers and understands the operational nuances of selling to major big-box and off-price chains.
Key Responsibilities
National Retail Account AR Management
Own and manage all AR activity for national retail accounts including Target, Walmart, TJX Companies (T.J. Maxx / Marshalls), Ross Stores, Nordstrom, and similar major retailers
Monitor open invoices, track payment timelines, and reconcile remittance advice against expected payments
Coordinate with retailer portals (e.g., Target POL, Walmart Retail Link, SPS Commerce) to pull invoices, remittance data, and deduction detail
Ensure timely and accurate cash application for high-volume payment batches
Chargeback & Deduction Management
Identify, categorize, and track all chargebacks and deductions received from national retail accounts
Investigate the root cause of each deduction — including shortage claims, compliance violations (routing, labeling, PO violations), pricing discrepancies, and late shipments
Compile supporting documentation (BOLs, PO confirmations, ASNs, carrier confirmations) and submit formal disputes through retailer portals
Follow up on open disputes through resolution and maintain a running aging report of contested deductions
Work cross-functionally with logistics, operations, and sales teams to prevent recurring chargeback issues
Reconciliation & Reporting
Perform monthly AR reconciliation and ensure books are clean and current in QuickBooks Online
Prepare weekly/monthly AR aging reports by retailers and escalate high-risk items to management
Support month-end close activities, including AR sub-ledger reconciliation and journal entry support
Maintain organized records of all invoices, remittances, deduction communications, and dispute outcomes
Cross-Functional Coordination
Liaise with 3PL partners, freight carriers, and internal operations to gather evidence for dispute packages
Communicate professionally with retailer AP teams to resolve payment discrepancies
Collaborate with the supply chain finance team (e.g., Chase Supply Chain Finance) to ensure AR records align with funded invoices
Qualifications
Required
3–5 years of AR experience with a strong focus on national retail / wholesale accounts
Direct experience with at least two of the following: Target, Walmart, TJX, Ross Stores, Nordstrom, or comparable big box / off-price retailers
Proven track record of managing and disputing chargebacks and deductions
Proficiency in QuickBooks Online or ERP accounting software
Experience navigating retailer portals (e.g., Target POL, Retail Link, SPS Commerce, or similar EDI/portal environments)
Strong Excel skills (VLOOKUP/XLOOKUP, pivot tables, data reconciliation)
Excellent organizational skills with the ability to manage high-volume, detail-intensive work
Preferred
Experience in consumer goods, beauty, apparel, or CPG industry
Familiarity with supply chain finance programs (factoring, SCF, early pay programs)
Experience with Transaction Pro, SPS Commerce, or other EDI/import tools
Bilingual in Korean and English is a plus
Associate or bachelor’s degree in accounting, Finance, or Business Administration
What We Offer
Health insurance
Generous PTO / Sick Leave
Free lunch and snacks
This role is in-office 5 days a week from 9 AM – 6 PM in Buena Park, CA
To apply, please send your resume to [email protected] with the subject line “AR Specialist Application.”