Full-Time
Customer Service Associate 1
Updated on 9/4/2026
Dollar Tree
10,001+ employees
Discount retailer selling low-cost everyday items
No salary listed
Henderson, NV, USA
In Person
 Retail (1) |
|---|
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- Ability to follow instructions and interpret operational documents.
- Ability to lift between 30 and 50 pounds from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
- Customer service and relationship management skills.
- Organizational and communication skills.
- Problem-solving and decision-making skills.
- Assist customers with questions and recommendations.
- Manage sales transactions while working an assigned cash register.
- Maintain the security of cash and protect company assets.
- Keep the store well-stocked and recover merchandise.
- Receive merchandise and help unload trucks and replenish stock in accordance with productivity standards.
- Maintain a positive, safe, and respectful environment through professional and friendly interactions with customers, associates, and leaders.
- Maintain cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
- Perform other duties as assigned.
- Previous customer service experience in a retail, hotel, restaurant, grocery, or drug store environment.
- High school diploma or equivalent.
Dollar Tree operates over 8,000 stores and 25 distribution centers across 48 U.S. states and five Canadian provinces, selling everyday items at very low prices. It sources merchandise globally to keep costs down and passes the savings to customers through fixed low-price points, creating high item turnover. The company stands out by focusing on extreme value with a broad mix of low-priced items, supported by a large store network, disciplined sourcing, and scale. Its goal is to provide affordable everyday and holiday essentials to a diverse customer base and to grow through value pricing and efficient operations.
Company Size
10,001+
Company Stage
IPO
Headquarters
Chesapeake, Virginia
Founded
1986
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Simplify's Take
What believers are saying
- August 2026 traffic improved, with visits up 4.8% in July versus Dollar General.
- Dollar Tree repurchased $605 million of stock and still has $2.5 billion authorized.
- Rite Aid closures keep opening sites like Bristol and Highlands Ranch for cheap expansion.
What critics are saying
- Profitability leaned on $369 million tariff refunds; that windfall fades after 2026.
- Fuel and freight surcharges already pressured fourth-quarter margin, per Stuart Glendinning.
- Walmart and Dollar General attack essentials, while Dollar Tree's discretionary mix stays vulnerable.
What makes Dollar Tree unique
- Dollar Tree spans 9,436 stores, pairing extreme-value trips with multi-price expansion.
- August 27, 2026 results showed 3.7% same-store sales growth and 6,600 multi-price stores.
- Its footprint wins mission-driven, seasonal, and family shopping that Dollar General underserves.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Employee Assistance Program
Retirement plans
Educational Assistance
Growth & Insights and Company News
6 month growth
↑ 21%1 year growth
↑ 21%2 year growth
↑ 21%Dollar General and Dollar Tree reported strong second-quarter results as economic pressures drive shoppers to discount retailers. Dollar General's net sales rose 5.2% year-over-year to $11.3 billion, with same-store sales up 3.5%. Dollar Tree saw total sales grow 7% to $4.9 billion, with same-store sales increasing 3.7%. Consumer sentiment has fallen 6% from last month and 11% from a year ago, according to the University of Michigan. Lower- and middle-income consumers showed the steepest declines. Both chains are attracting value-seeking shoppers, with Dollar General drawing more middle- and higher-income customers. Dollar General CEO Todd Vasos noted this marks the fifth consecutive quarter of customer traffic growth, with the chain positioned within 5 miles of 75% of the US population.
Dollar Tree reported second-quarter adjusted earnings of $1.39 per share, excluding a $1.31 benefit from tariff refunds, beating the $1.14 consensus estimate. Sales rose 7% year-over-year to $4.89 billion, slightly above expectations. The company's stock fell Thursday as Chief Financial Officer Stuart Glendinning warned that elevated fuel prices are creating a "very, very meaningful" increase in freight surcharges. This pressure is expected to contribute to a decline in fourth-quarter gross margin. Dollar Tree raised its full-year adjusted earnings outlook to $7.70 to $8.05 per share, up from $6.70 to $7.10, topping the $7.04 consensus. The company maintained its annual sales forecast of $20.5 billion to $20.7 billion. During the quarter, Dollar Tree returned $605 million to shareholders through share repurchases.
Goldman Sachs keeps their Hold rating on Dollar Tree (DLTR). Aug. 30, 2026, 11:25 AM Goldman Sachs analyst Kate McShane reiterated a Hold rating on Dollar Tree on August 28 and set a price target of $131.00. The company's shares closed last Friday at $128.26. According to TipRanks, McShane is a 3-star analyst with an average return of 2.1% and a 52.03% success rate. McShane covers the Consumer Cyclical sector, focusing on stocks such as Dick's Sporting Goods, Tractor Supply, and Bath & Body Works. In addition to Goldman Sachs, Dollar Tree also received a Hold from Morgan Stanley's Simeon Gutman in a report issued on August 28. However, on the same day, BMO Capital reiterated a Sell rating on Dollar Tree (NASDAQ: DLTR). Based on Dollar Tree's latest earnings release for the quarter ending August 1, the company reported a quarterly revenue of $4.89 billion and a net profit of $514.5 million. In comparison, last year the company earned a revenue of $4.57 billion and had a net profit of $188.4 million Based on the recent corporate insider activity of 48 insiders, corporate insider sentiment is negative on the stock. This means that over the past quarter there has been an increase of insiders selling their shares of DLTR in relation to earlier this year. Read More on DLTR:
Dollar Tree to debut new Highlands Ranch store. The 7,400-square-foot property will offer a plethora of discount products. Published Date: August 30, 2026, 12:00 AM EDT Dollar Tree is planning to open a new store at 1970 E. County Line Road, Unit A, construction documents on BuildingConnected show. The company is working to remodel an existing 7,400-square-foot retail suite within the Highlands Ranch Plaza. The project directory lists Brian Keith Hart of Casco as architect, Brent Timmerman of Royston Group as general contractor, and Chris Wold as landlord. Renovation efforts will add new partitions, restrooms, finishes and storefront updates, along with three new rooftop HVAC units, plumbing and electrical upgrades, and fire-safety improvements. While no opening timeline has been confirmed, Dollar Tree is already advertising part-time Customer Service Associate positions at the new location, as shown in company job postings. Dollar Tree traces its roots to 1986, and now operates nearly 10,000 stores across 48 states and the District of Columbia, as well as almost 300 stores across seven Canadian provinces. The chain has a solid presence in Colorado, with 114 stores in the state. Love its content? Add WhatNow as a preferred source on Google to see more of its trusted coverage when you search. Be the first to know. From new restaurant openings to exciting retail launches and real estate insights, be the first to know what's happening in Denver Katie Porter is a freelance journalist and copywriter located in the Mile High City of Denver, covering the Colorado and SoCal restaurant scenes. She has always been a news junkie, keen to stay informed about what's going on in her community and the world, constantly on the lookout for interesting nuggets. Her articles have appeared in a variety of other publications, including 1851 Franchise, Estatenvy, Boulder Weekly, ThisSongisSick, el Don News, TheThings, Stache Cow, and more.
Dollar Tree reported fiscal second-quarter net sales of $4.9 billion, up 7% year-over-year. Comparable-store sales grew 3.7%, driven primarily by a 3.3% increase in average ticket, whilst customer traffic rose just 0.4%. The retailer received $369 million in tariff refunds and $14 million in related interest. After reinvestments totalling $50 million in cost of sales and SG&A, the refunds added 650 basis points to operating margin and $1.31 to diluted earnings per share. Dollar Tree converted approximately 710 stores to its multi-price format during the quarter, bringing the total to 6,600 stores. The company opened 75 new locations and ended with 9,436 stores across the US and Canada. The firm expects third-quarter comparable-store sales growth of 3% to 4%.