Global Community Manager

About Us

About the role

What you'll do

• Own a calendar of recurring community activities and product discussions across crypto, trading, payments, and Bybit's wider financial platform.
• Plan and deliver global AMAs, educational sessions, launch activations, and community events. Manage briefs, schedules, approvals, hosts, rewards, and post-event reviews.
• Coordinate approved announcements and product updates in global Telegram, Discord, and other official community channels. Check links, timing, market eligibility, and coverage before publishing.
• Engage with members, answer common questions, moderate discussions, and route product or account issues to the right teams. Spot scams and impersonation attempts and escalate them promptly.
• Work with regional teams to adapt global initiatives to local community needs, share approved materials, and maintain clear handovers while regional teams own their local channels.
• Manage global and local ambassador programs, including recruiting and onboarding ambassadors, training them on products and moderation standards, reviewing performance, and coordinating rewards and payments. Work with regional teams on local briefs and market-specific activations.
• Track member participation, event results, channel engagement, recurring questions, and sentiment. Turn those findings into concise reports and practical recommendations.
• Keep event calendars, moderation and publishing workflows, tool access, and handover notes organized so global coverage is reliable across time zones.

What you'll need

• Two to four years of hands-on community management experience in fintech, digital assets, crypto, or consumer finance, including direct responsibility for ambassador or community leader programs and examples of events you have run and measured.
• Strong working knowledge of Telegram and Discord, Reddit including moderation practices, bots, and announcement workflows.
• Ability to explain trading, earning, payments, and market topics clearly and accurately without giving personal financial advice.
• Experience running online events from planning through reporting, including approvals, budget or reward tracking, and follow-up.
• Excellent written and spoken English, sound judgment in difficult conversations, and the ability to work across cultures, teams, and time zones.
• Comfort using community data and member feedback to assess results and improve future activity.
• Availability for agreed launch and event windows across time zones.

Nice to have

What we offer

• Work with a global team across Community, Product, Support, Marketing, and regional operations.
• Own recurring community programs and contribute to major product launches.
• Help shape how members experience Bybit's growing range of financial products.

Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment. 
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.