Senior Ecommerce Project Manager

Job Req ID: 29104

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Job Summary:

This position is to lead the technical integration of global eStore platforms by evaluating optimal third-party vendors and implementing MOR (Merchant of Record)/IOR (Importer of Record) frameworks to ensure compliant, localized e-commerce expansion across Asian and European markets.

Essential Duties and Responsibilities:

• Evaluate and onboard third-party global commerce platforms capable of absorbing financial liability and custom duties for high-value rack server imports.
• Overseeing the roll-out of localized checkouts for the European and Asia eStores—integrating local currencies, VAT calculation engines, and payment methods.
• Managing the technical pipeline connecting the frontend eStore with internal systems (SAP/CRM, inventory management, and production) to automate cross-border order routing.
• Collaborating with legal teams to ensure the eStore infrastructure strictly adheres to European GDPR laws and equivalent privacy frameworks in Asian markets.
• Act as the primary bridge between technical teams (developers), business teams (marketing/merchandising/operations) and internal function teams.
• Coordinate rigorous user acceptance testing (UAT), Piolet Run to ensure all new features and promotions are bug-free before going live.
• Manage external vendors, agencies, and freelance developers to ensure deliverables meet company standards.
• Provide regular status updates to leadership regarding project milestones, risks, and resource constraints.
• Managing the eStore function enhances automation and customer self-service.

Qualifications:

•  8+ years of project management experience, specifically within an eCommerce or digital retail environment
•  Hands-on experience managing websites built on major eCommerce platforms
•  Strong understanding of Agile or Scrum project management frameworks.
•  Proficiency with tracking software
•  Familiarity with how online stores connect to backend systems, such as payment gateways, ERPs, inventory management tools, and email marketing platforms
•  Ability to communicate effectively with web developers (understanding basic terms like API, QA, staging environment, and front-end vs. back-end)
•  A track record of juggling multiple time-sensitive tasks (like seasonal sales and site features) without missing deadlines
•  A calm under pressure mindset—ready to quickly triage and coordinate fixes when a website bug impacts live revenue
•  Fluency in Chinese and English
Preferred
•  Project Management certifications (e.g., PMP, Certified ScrumMaster (CSM))
•  Basic knowledge of Google Analytics (e.g., conversion rates, bounce rates, page load speed)
•  Experience in IT project management is preferred

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.