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Conduent

BPO and digital solutions provider

Pharmacy Claims Auditor CPhT

Regulatory Compliance & EthicsConfirmed live in the last 24 hours
Full-timeSan Antonio, TX, USA

About the Job

Requirements

  • Have National CPhT certification through the Pharmacy Technician Certification Board, or be able to obtain it within the first few months.
  • Have extensive retail pharmacy experience.
  • Live within commuting distance of the assigned San Antonio territory.
  • Have a valid driver's license and a reliable car to visit pharmacies in the local geography.
  • Be able to travel overnight or by flight one week per month (25%).
  • Be proficient with Windows and Microsoft Office.
  • Be able to stand for up to eight hours.
  • Be able to lift boxes weighing about 20 pounds containing prescription records.

Responsibilities

  • Examine and interpret pharmacy records against submitted claim data for potential discrepancies.
  • Use client instructions, federal and state regulations, and standards of practice to assess pharmacy documentation.
  • Research board of pharmacy regulations and state and federal laws related to prescription requirements and pharmacy practices.
  • Respond to pharmacy calls regarding audit results and periodically report audit results to clients.
  • Conduct onsite, desktop, and credentialing audits professionally and respectfully.
  • Use prescription knowledge to review pharmacy-submitted documentation against submitted claim data.
  • Assess and produce detailed descriptions of pharmacy operations and procedures.
  • Make confirmation calls to pharmacies before audit dates and handle audit reschedules.
  • Perform other duties and responsibilities as assigned.

About the Company

Conduent

BPO and digital solutions provider

Conduent provides technology-enabled business process outsourcing services across healthcare claims and administration, customer experience management, and human capital solutions. It uses automation and AI to streamline operations, such as healthcare and casualty claims processing, omnichannel customer support, and HR services. This differentiates itself through large-scale delivery (billions of interactions annually, millions of tolling transactions daily) and a focus on combining digital technologies with domain expertise to improve performance, customer experiences, and reduce costs and risks for clients. The goal is to help clients run more efficiently, deliver better service, and support missions across industries.

Company size
10,001+
Company stage
IPO
Headquarters
Florham Park, NJ
Founded
2017

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