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Auberge Collection

Luxury country inn with holistic spa

Events Manager

Project ManagementConfirmed live in the last 24 hours
Full-timeWaimea, HI, USAIn-person

About the Job

Requirements

  • Any combination of education and experience that provides the knowledge, skills, and abilities required to perform the essential functions.
  • Strong communication skills by telephone and in person.
  • Strong writing and oral presentation skills.
  • Knowledge of and ability to operate computer systems, including Microsoft Office, Opera, Delphi or an equivalent system, and Social Tables or an equivalent system.
  • Basic knowledge of hotel operations.

Responsibilities

  • Plan and manage large-scale incentives, conferences, and other group programs as needed.
  • Uncover clients’ event needs by selling a vision and experience, focusing on food and beverage upselling, miscellaneous upsells, and room rental capture.
  • Build and maintain relationships with local destination management companies and third-party planners.
  • Conduct property tours for planning and entertain planners and clients of group programs while onsite.
  • Negotiate with clients using creative event proposals and menu presentations to achieve maximum revenue potential while satisfying client needs.
  • Plan, attend, or participate in meetings with hotel staff and clients, including Morning Operations Briefing, Morning RevMax call, Resume Meeting, BEO Meeting, Pre-Con Meetings, Leadership Meetings, Menu Tastings, and Planning Visits.
  • Make timely and impromptu decisions that balance client needs with the hotel’s financial, safety, and staffing goals.
  • Finalize requirements for confirmed event bookings while maximizing revenue through upselling and ensuring effective written communication through Resumes, BEOs, and Daily Reports, as well as personal contact with all departments to ensure event success.
  • Ensure the accuracy of Banquet Checks and provide bill review upon completion of each program or event.
  • Act as the liaison for vendor- and supplier-related client needs, including audio-visual services, florists, entertainment, transportation, event planners, and off-site locations.
  • Greet clients in advance of events, lead pre-conference introductions to the team, check in with clients daily while onsite, review final billing, and conduct post-conference interviews.
  • Develop strong relationships with the property front office, food and beverage, and culinary teams to support coordinated work toward shared goals.

Desired Qualifications

  • A Bachelor’s Degree is preferred.
  • Previous hotel experience in a similar role is preferred.
  • Previous experience with luxury brands is preferred.

About the Company

Auberge Collection

Luxury country inn with holistic spa

Mayflower Inn & Spa is a luxury country inn and destination spa in Washington, Connecticut, managed by Auberge Resorts Collection. Guests stay in 35 rooms and cottages, dine at The Garden Room or Tap Room, and access THE WELL, a 20,000-square-foot holistic spa with massages, body treatments, acupuncture, health coaching, fitness classes, an indoor pool, thermal spaces, and relaxation areas. The property blends a preserved historic hotel redesigned by Celerie Kemble with a large wellness spa and curated experiences like guided hikes and cultural tours, setting it apart from typical inns. Its goal is to offer a nature-forward escape that combines refined accommodations, gourmet dining, and a comprehensive wellness program for relaxation, health, and culture.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

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