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Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Medical Assistant - Primary Care

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeExeter, NH, USA

About the Job

Requirements

  • A high school diploma or GED is required.
  • For hires after November 28, 2011, CMA, RMA, or CCMA certification or registration is required within six months of hire, or the employee must be credentialed through a formal training program that includes testing of knowledge.
  • Basic Life Support certification is required within six months of hire.
  • Staff must be vaccinated against influenza as a condition of employment.

Responsibilities

  • Perform clinical duties including pre-visit work, obtaining vital signs, medication reconciliation, and assisting providers with examinations and procedures.
  • Clean and prepare instruments for sterilization as required, and ensure examination rooms are clean and stocked.
  • Respond to patient phone and portal messages on the same day, following standard work procedures and messaging policy.
  • Use standing protocols to complete pre-visit work, close gaps in care, administer vaccines, and complete prescription refills.
  • Schedule pre-admission and diagnostic testing and make follow-up calls to patients after surgery, as applicable.
  • Perform daily administrative duties as needed, including greeting and checking patients in or out, scheduling, answering telephones, taking messages, organizing patient charts, filing, pulling and copying records, collecting co-pays and balances, posting payment and adjustment transactions, and balancing the daily journal.
  • Follow established policies and procedures and federal regulations for patient confidentiality, quality assurance, safety, environmental standards, and infection control.
  • Participate in the daily huddle, complete required actions, and work as a member of the care team to support communication among team members.
  • In some practices, accompany providers into examination rooms and accurately document encounters as a scribe; order labs, make referrals, and order prescriptions recommended by the provider.
  • Monitor care-team metrics to evaluate improvement metrics and outcomes.

About the Company

Beth Israel Deaconess Medical Center

Teaching hospital delivering patient-centered medical care

Beth Israel Deaconess Medical Center (BIDMC) serves as a teaching hospital in Boston affiliated with Harvard Medical School, offering a wide range of medical services across inpatient, emergency, outpatient, and urgent care. Its care model centers on delivering high-quality medical treatment to patients, supported by patient access initiatives like OpenNotes, which lets patients view clinicians’ notes online to improve understanding and engagement in their care. The hospital also supports education and research through its affiliation with Harvard, attracting funding for studies and training programs. BIDMC differentiates itself through its patient-centered approach, active patient engagement tools, and a broad network of urgent care centers and outpatient services that extend access to healthcare. The goal is to provide comprehensive, accessible, evidence-based medical care while advancing medical education and research.

Company size
10,001+
Company stage
Grant
Total funding
$5.4M
Headquarters
Boston, MA
Founded
1996

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