Sr Manager
McDonald's
Sr Manager
McDonald's
Runs and franchises fast-food restaurants
Company Description
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
I’m responsible for… partnering with all IOM markets and the IDL segment to support design, build, deployment, and maximization of new Global Restaurant People Experience & Culture (RPE&C) initiatives by building relationships and influencing stakeholders to drive consistency of solutions across restaurant and corporate staff populations. This also includes surfacing ideas from the IOM markets & IDL segment to influence initiatives the Global RPE&C Team would develop. This role will collaborate with the Global RPE&C Team, IOM Chief People Officers and Leadership Teams, IOM People Strategy and Alignment Team, IOM People Experience Leads, IOM Local Experience Leads, IOM People Partners, and other key market cross-functional stakeholders to drive adoption of Restaurant People Experience & Culture strategies and ensure effective implementation of programs.
This role will accountable for owning and driving Global Restaurant People Experience & Culture initiatives within IOM markets.
This role will report into the Vice President of Restaurant People Experience & Culture and have a dotted line reporting relationship to the Senior Vice President, Chief People Officer, IOM Segment. This role will also join the IDL CPO standing meetings.
The ideal candidate will have deep expertise in stakeholder influence and management, significant experience deploying Corporate Staff and Restaurant Employee solutions and tools, a deep understanding of the McDonald’s restaurant context, strong executive presence and leadership alignment skills, and International Market Experience / Knowledge.
Partnering to Build and Deploy Solutions:
Localize Global Deliverables:
Other Duties:
Processes/Capabilities I Need to Know:
Additional information
At McDonalds we are People from all Walks of Life...
People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees, and suppliers gives us strength.
We do not tolerate inequality, injustice, or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.
Runs and franchises fast-food restaurants
McDonald's runs and franchises quick-service restaurants for customers seeking burgers, chicken, fries, breakfast food and coffee. Its menu includes the Big Mac and Chicken McNuggets, while customers order at counters, drive-throughs, self-service kiosks and through its mobile app. Independent operators run most locations under agreements that license the brand and restaurant system. The corporation earns money from its own restaurant sales and from franchise royalties, rent and initial fees, with conventional franchise sites supported by property it owns or leases. The modern business dates to Ray Kroc's McDonald's System in 1955 and is headquartered in Chicago, Illinois.
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