Must have one year of experience working with children in a childcare setting and one year of customer service or public interaction experience.
Must possess or be able to obtain within two weeks of employment Community First Aid and Safety, Cardiopulmonary Resuscitation, and Automated External Defibrillator certification.
Knowledge of customer service principles and practices.
Knowledge of federal and state safety laws and regulations.
Skill in interpreting customer and facility needs and resolving customer service and public relations issues.
Skill in analyzing problems, providing alternatives, and identifying solutions in support of established goals.
Skill in responding to emergencies and determining corrective actions using available resources.
Skill in establishing and maintaining cooperative and effective working relationships with City employees, facility lessees and guests, event sponsors and vendors, and the general public.
Effective, clear, and concise verbal and written communication.
Ability to work irregular hours, including weekdays, weekends, holidays, and evenings.
Ability to assist patrons.
Ability to work indoors in all weather conditions, with potential exposure to hazardous chemicals; sit, stand, bend, and reach for extended periods; swim, ride in or operate motorized or manually operated watercraft; and safely pull, push, lift, and carry items weighing up to fifty pounds.
May be required to work immediately before, during, or after an emergency or disaster.
Responsibilities
Assist in ensuring the delivery of high-quality and consistent programs and services to the community.
Maintain order and organization of the facility's childcare operations, programs, and processes.
Ensure a safe and hygienic environment in the childcare facility.
Respond to parents to fulfill their childcare service needs.
Prepare and help maintain facilities, including DAS REC and the New Braunfels Recreation Center, to ensure safe conditions and meet community needs in compliance with City strategic objectives, policies and procedures, and state and federal laws.
Plan, organize, and lead children in a range of activities and games.
Set up and clean during activity sessions to create a pleasant, attractive, and sanitary environment for participants.
Work outside the normal schedule for staff meetings, training, extended program hours, parent nights, or association events as required.
Monitor public use of the facility and equipment.
Perform basic janitorial tasks.
Perform other duties as assigned or required.
Department:
Das Rec
FLSA Status:
Nonexempt
Hiring Salary:
$13.21-$15.86
Welcome, ‘ist das Leben schön!’ (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you?
The two-time Texas Recreation and Park Society's Gold Medalist New Braunfels Parks and Recreation Department is looking for passionate and enthusiastic people to be valued team members of DAS REC, New Braunfels Recreation Center. DAS REC provides 77,000 square feet of something for everyone. For more information visit www.dasrec.com.
What we’re looking for: Under general supervision, assists in ensuring the delivery of high-quality Kinder Care/ child watch program to ensure customer satisfaction and safety for employees, members and visitors at Das Rec, New Braunfels Recreation Center.
The responsibilities you’ll be trusted with:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Assists in ensuring the delivery of high quality and consistent programs and services to the community.
Maintains order and organization of facility’s childcare operations, programs, and processes.
Ensure safety and hygienic environment in the childcare facility.
Be responsive to parents to fulfill their childcare service needs.
Prepares and assists in maintaining facilities including but not limited to DAS REC, New Braunfels Recreation Center to ensure a safe condition and to meet community needs; must be in compliance with the City’s strategic objectives, policies and procedures, and State and Federal laws.
Plan, organize and lead children in a range of interesting and enjoyable activities and games.
Set up and “clean as you go” during activity sessions to create a pleasant, attractive and sanitary environment for participants.
May be required to work hours outside of normal work schedule for staff meetings, trainings, extended program hours, parent nights or association events
Monitors facility and equipment use by the public.
Performs basic janitorial tasks.
Performs other duties as assigned or required.
Your areas of knowledge and expertise that matter most for this role:
Education and Experience:
Must be at least sixteen (16) years of age AND Must have one (1) year experience working with children in a childcare setting and one (1) year customer service/public interaction experience.
Required Licenses or Certifications:
Must possess or be able to obtain within two (2) weeks of employment: Community First Aid and Safety/Cardiopulmonary Resuscitation (CPR) / Automated External Defibrillator (AED) certification.
Required Knowledge of:
Principles and practices of customer service.
Federal and State safety laws and regulations.
Required Skill in:
Interpreting customer and facility needs and solving customer service and public relations issues.
Analyzing problems, providing alternatives, and identifying solutions in support of established goals.
Responding to emergencies and determining corrective actions using available resources.
Establishing and maintaining cooperative and effective working relationships with City employees, facility lessees and guests, event sponsors and vendors, and the general public.
Effective, clear and concise communication, both verbally and in writing.
Your work environment:
Work is performed primarily indoors in all weather conditions, with potential exposure to hazardous chemicals; is subject to sitting, standing, bending and reaching for extended periods of time swimming, riding in or operating motorized or manually operated watercraft and must be able to safely pull, push, lift and carry items weighing up to fifty (50) pounds.
Must be able to work irregular hours including weekdays, weekends, holidays and evenings.
Must be willing to assist patrons.
May be required to work immediately before, during or after an emergency or disaster.
NOTE: This position is designated safety and/or security sensitive.
The City of New Braunfels is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.