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Thread AI

Enterprise-grade AI workflow orchestration and governance

Applied AI Strategist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USA

About the Job

Requirements

  • Take a curious and analytical approach and use value-oriented judgment about agentic workflows.
  • Apply user empathy to understand customer processes and support customer outcomes.
  • Confront open-ended problems in unstructured environments where the right answer is not defined.
  • Be comfortable with technical concepts, including APIs, data structures, and model capabilities, and be willing to learn the Thread platform.
  • Be a U.S. citizen or national, or a U.S. lawful permanent resident.

Responsibilities

  • Go onsite and meet with customer stakeholders to understand critical bottlenecks and identify high-leverage opportunities for AI automation.
  • Use the Lemma platform to build customized agents and workflows, configuring logic and integrations to solve specific user problems.
  • Work with the Applied AI Engineering team to help customers connect APIs, data sources, and models to the Lemma platform.
  • Lead training sessions to ensure AI solutions meet user needs and have a measurable impact on customer operations.
  • Present deployment results and proposals for future roadmap items to audiences ranging from technical leads to C-suite executives.
  • Work with Software Engineering and Product Design teams to incorporate field intelligence into the Thread AI platform.
  • Build and deliver demos to new and existing customers, and scope potential engagements in new verticals.

About the Company

Thread AI

Enterprise-grade AI workflow orchestration and governance

Thread AI builds Lemma, a platform that provides composable AI infrastructure to design, deploy, and govern AI agent workflows in business-critical operations. It connects to existing systems and offers a workflow UI, a code-first SDK, and APIs, with permissions, traceability, and human oversight as core. Typical uses include invoice processing, RFP work, ticket triage, compliance reporting, KYC onboarding, and other back-office workflows where mistakes have real consequences. The goal is production-ready AI orchestration with governance for regulated enterprises and public-sector clients, enabling trusted, scalable AI workflows.

Company size
11-50
Company stage
Series A
Total funding
$26M
Headquarters
New York City, New York
Founded
2023

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