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Radias Health

Community-based behavioral health services and housing

Front Desk Coordinator

Reception & Front DeskPosted on Nov 9
Full-timeSt Paul, MN, USA$19 - $23

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Knowledge of office management, clerical work, and organization is required.
  • Knowledge of Microsoft Office products is required.
  • Ability to manage a multiline phone system is required.

Responsibilities

  • Greet and assist visitors, promptly notifying the appropriate employee of their presence.
  • Communicate messages, requests, and information to staff and supervisors via telephone, email, or text.
  • Maintain the privacy and confidentiality of individuals served and employees in the reception area.
  • Demonstrate professionalism and establish appropriate boundaries, managing and de-escalating difficult situations with support from clinical staff as needed.
  • Schedule appointments and provide reminder calls for the Outpatient clinic as directed by clinic staff.
  • Contribute to projects such as data entry, mailings, and document preparation as required.
  • Handle incoming, outgoing, and inner-office mail, and manage the postage meter.
  • Complete paperwork, eligibility checks, and reports in a timely and organized manner.
  • Open and close the reception area each day, including setting the phone system to the appropriate day/night mode.
  • Maintain a presentable reception area.
  • Perform other duties as assigned.

Desired Qualifications

  • Experience working in a mental health clinic or other mental health setting.

About the Company

Radias Health

Community-based behavioral health services and housing

Radias Health provides community-based behavioral health services in the Twin Cities for adults and youths, including mental health, substance use treatment, and housing support. It follows a Full Circle of Care model that combines mental and physical health care, medications, and housing services, with programs like ACT, targeted case management, outpatient therapy, medication management, crisis residential treatment, and supportive housing. Its edge comes from being a large nonprofit offering an integrated continuum and centralized Central Access for easy referrals, with a focus on housing stability and care for co-occurring disorders. The goal is to improve overall well-being by delivering accessible behavioral health and housing services that help people recover, stay housed, and lead healthier lives.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
St Paul, MN
Founded
1986

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