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Müllers Solutions

Business Analyst

Business AnalysisConfirmed live in the last 24 hours
Full-timeDubai - United Arab EmiratesNo salary listedIn-person

About the Job

Requirements

  • At least 3 years of experience as a Business Analyst on IT or digital transformation projects.
  • Strong skills in requirements elicitation, documentation, and process modelling.
  • Hands-on experience writing user stories and working in Agile or Scrum teams.
  • Proficiency with tools such as Jira, Confluence, Visio or Lucidchart, and Microsoft Office.
  • Data analysis skills; Excel is essential, and Power BI or SQL is a plus.
  • Excellent communication, facilitation, and presentation skills in English; Arabic is a plus.
  • A bachelor's degree in Business, IT, Engineering, or a related field.

Responsibilities

  • Lead requirements workshops and interviews with stakeholders, then document business and functional requirements.
  • Analyse current (As-Is) processes, identify gaps and inefficiencies, and design improved (To-Be) processes.
  • Write BRDs, FRDs, user stories, acceptance criteria, and process maps (BPMN).
  • Act as the link between business users and technical teams through design, build, and testing.
  • Keep the product backlog prioritised and support sprint planning in Agile teams.
  • Plan and coordinate UAT: write test scenarios, support users, and track defects to closure.
  • Analyse data and prepare reports and dashboards to support decision-making.
  • Manage stakeholder expectations, change requests, and scope throughout the project.
  • Prepare training materials and user guides, and support go-live, post-implementation reviews, and hypercare.
  • Support demand intake, release planning, and continual improvement of the platform.

Desired Qualifications

  • Power BI or SQL experience.
  • Arabic language skills.
  • CBAP, CCBA, or ECBA certification from IIBA.
  • PMI-PBA certification.
  • Certified Scrum Product Owner (CSPO) or PSPO certification.
  • Lean Six Sigma Green or Yellow Belt.

About the Company

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