Field Service Engineer 2

As a Field Service Engineer II here at Honeywell, you will provide advanced technical support in Industrial Automation, troubleshoot complex issues, ensure solution implementation, and drive customer satisfaction.

As a Field Service Engineer II here at Honeywell, you will support Building Automation Systems (BAS), Access Control, and/or Fire Alarm systems throughout the Empire State Plaza campus and surrounding customer facilities in Albany, New York. The successful candidate will be responsible for troubleshooting, maintaining, commissioning, and optimizing critical building systems that support the safety, security, comfort, and operational efficiency of customer facilities.

This position requires a highly motivated technical professional who can work independently, interact effectively with customers, and deliver exceptional service across multiple Honeywell technology platforms.

Full-time work schedule, hours may vary based on customer project needs.

****RELOCATION PACKAGE AVAILABLE****

KEY RESPONSIBILITIES

• Service, troubleshoot, repair, and optimize Honeywell Building Automation Systems (BAS), HVAC controls, energy management, security, access control, and fire/life safety systems. Diagnose hardware, software, network, controller, and field device issues. 
   
• Commission, test, validate, and maintain new installations, upgrades, and software revisions. Modify controller programming, graphics, databases, schedules, alarms, and operator interfaces while performing backups, firmware updates, and database maintenance. 
   
• Inspect, test, and support fire alarm, access control, video integration, and security management systems, ensuring compliance with applicable codes, customer requirements, and safety standards. 
   
• Provide technical expertise and customer support by training facility personnel and end users, resolving complex system issues, and maintaining strong customer relationships through proactive communication and quality service. 
   
• Maintain accurate service documentation, including service reports, test records, inspection results, commissioning documents, and system configuration records.

YOU MUST HAVE

• Minimum 3 years of experience with one or more of the following: 
  • Building Automation Systems (BAS)
  • HVAC Controls
  • Access Control Systems
  • Fire Alarm Systems
  • Security Systems
  • Industrial Controls
• Valid driver's license with an acceptable driving record.
• Ability to obtain and maintain access credentials required for government and secure facilities.
• Strong troubleshooting and problem-solving skills.

WE VALUE 

• Bachelor’s degree or Associate’s degree in Technology, Electronics, or Engineering
• Experience with building automation and control systems, including Honeywell EBI, Niagara, WEBS, ComfortPoint, Spyder, CIPer, Pro-Watch, MAXPRO, Notifier, Gamewell-FCI, or similar platforms, with a strong understanding of BACnet, Modbus, TCP/IP, IP networking, and related communication protocols.
• Knowledge of HVAC and energy management systems, including chillers, boilers, air handling units (AHUs), VAV systems, as well as access control, intrusion detection, video surveillance, integrated security solutions, and fire alarm testing, commissioning, and troubleshooting.
• Experience supporting large commercial, healthcare, higher education, institutional, government, or other complex facilities, with the ability to read and interpret electrical diagrams, control drawings, riser diagrams, and system schematics.
• Strong problem-solving, communication, organizational, customer service, and teamwork skills, along with attention to detail; NICET certifications, manufacturer certifications, or other industry-recognized technical credentials are preferred.

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell https://benefits.honeywell.com 

The hourly range for this position is $35.82-$44.81. Please note that this compensation information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: 11/9/26
 

ABOUT HONEYWELL 

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more
 

THE BUSINESS UNIT 

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more