Software Engineer III

Engineer III – Actimize SAM (AML Transaction Monitoring)

The Financial Crime and Risk Management (FCRM) team within Enterprise Technology Services (ETS) at American Express is building the next generation of AI-enabled, world-class capabilities to support second-line risk and compliance functions and financial crime investigation teams.

We are looking for a highly motivated Engineer III with hands-on experience in NICE Actimize Suspicious Activity Monitoring (SAM) to help develop, enhance, and support our AML transaction monitoring platform. This role will contribute to delivering scalable, reliable, and high-performance solutions supporting Anti-Money Laundering (AML) monitoring and regulatory compliance initiatives across the company.

The ideal candidate will bring strong technical skills in Actimize SAM development, SQL, data integration, and application troubleshooting, along with the ability to collaborate effectively with engineering, product, and compliance teams. This position offers opportunities to contribute to platform modernization, automation, and the continued evolution of our enterprise AML transaction monitoring capabilities.

• Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field.
• 4+ years of experience in software engineering or enterprise application development, including hands-on experience with NICE Actimize SAM (Suspicious Activity Monitoring).
• Practical experience in Actimize SAM development, configuration, customization, testing, or production support.
• Experience working with Actimize SAM detection scenarios, monitoring rules, thresholds, and transaction processing workflows.
• Working knowledge of Actimize Intelligence Server (AIS) and SAM application architecture.
• Strong SQL skills, including writing complex queries, stored procedures, and troubleshooting database-related issues.
• Experience with relational databases such as Oracle, Microsoft SQL Server, or PostgreSQL.
• Experience with data integration, ETL processes, data mapping, and data validation.
• Proficiency in at least one programming or scripting language, such as Java or Python.
• Understanding of AML transaction monitoring concepts and the role of detection scenarios in identifying potentially suspicious activity.
• Experience troubleshooting application issues, batch processing failures, and data integration problems.
• Familiarity with software development lifecycle practices, Agile methodologies, version control, and automated testing.
• Strong analytical, problem-solving, communication, and collaboration skills.
• Ability to independently deliver assigned development tasks and work effectively with cross-functional teams.

Preferred:

• Experience implementing or enhancing NICE Actimize SAM solutions in a financial services environment.
• Familiarity with Actimize Intelligence Server (AIS), SAM data models, and scenario execution processes.
• Experience supporting production AML transaction monitoring applications and troubleshooting performance or processing issues.
• Experience with Actimize SAM platform upgrades, configuration changes, or application enhancements.
• Knowledge of AML regulatory requirements, including BSA/AML, KYC, Customer Due Diligence (CDD), and Suspicious Activity Reporting (SAR).
• Experience with SQL query optimization, database performance tuning, and large-scale batch data processing.
• Exposure to cloud technologies, particularly Google Cloud Platform (GCP).
• Familiarity with CI/CD pipelines, DevOps practices, automated testing, and application monitoring tools.
• Experience with APIs, web services, and enterprise application integration patterns.
• Understanding of data governance, data quality, and regulatory data management practices.
• Interest in platform modernization, automation, and AI/ML-enabled AML transaction monitoring capabilities.
• Demonstrated willingness to learn new technologies, improve engineering practices, and contribute to team success.

• Design, develop, configure, test, deploy, and support NICE Actimize SAM solutions to meet AML transaction monitoring and business requirements.
• Develop, enhance, and maintain Actimize SAM detection scenarios, monitoring rules, thresholds, and configurations.
• Work with Actimize SAM components, including Actimize Intelligence Server (AIS), data processing workflows, and supporting application infrastructure.
• Develop and maintain data ingestion, transformation, and processing pipelines supporting transaction monitoring within the Actimize SAM platform.
• Collaborate with Product, Compliance, Risk, and Engineering teams to understand requirements and translate them into technical solutions.
• Participate as a core member of an Agile engineering team, contributing to user story analysis, technical design, development, testing, and deployment activities.
• Develop and maintain integrations between Actimize SAM and enterprise data sources, databases, and downstream systems.
• Perform SQL development, query optimization, and application troubleshooting to improve SAM processing efficiency and reliability.
• Support Actimize SAM platform enhancements, upgrades, and maintenance activities.
• Contribute to automation of application deployment, testing, monitoring, and operational support processes.
• Troubleshoot and resolve application issues related to scenario execution, transaction processing, data quality, and batch processing.
• Collaborate with senior engineers and architects to implement scalable, secure, and reliable technical solutions.
• Participate in code reviews, technical discussions, and knowledge-sharing activities to promote engineering best practices.
• Develop and maintain technical documentation, including design specifications, processing flows, and operational procedures.
• Contribute to improving platform reliability, performance, observability, and operational efficiency.