Full-Time

Senior Site Reliability Engineer

Zeta

Zeta

1,001-5,000 employees

Cloud-native payment card issuer platform

No salary listed

Hyderabad, Telangana, India

In Person

Category
DevOps & Infrastructure (1)
Required Skills
Bash
Kubernetes
Python
Grafana
MySQL
Postgres
Docker
AWS
Go
Prometheus
Jenkins
Nginx
Linux/Unix
Requirements
  • 4-6 years of sysadmin experience in handling large-scale distributed system software deployments in cloud or in an on-premises environment
  • Strong cloud management foundation
  • Unix shells, Python & Go programming proficiency
  • Experience in MySQL or PostgreSQL in database
  • Outstanding teammate who can collaborate and influence in a multifaceted environment
  • Excellent interpersonal, and written communication skills
  • Excellent debugging and troubleshooting skills
  • Ability to define standard operating procedures for supported platform features
  • Experience working with observability tools and practices (Prometheus, Grafana)
  • Experience in troubleshooting and resolving incidents
  • Cloud experience in AWS (preferred) including hands-on experience with AWS-CLI
  • Hands-on experience in the Orchestration and Containerisation like Kubernetes, Containers
  • Experience with CI/CD (i.e. Jenkins, ArgoCD)
  • Solid understanding of Networking (firewall, connectivity, routing, iptables, subnet config)
  • Experience with Linux OS and Shell/Python Scripting
  • Experience in programming with Python, Go
  • Experience with API Gateway like Kong, Nginx based systems
  • Experience with security best practices and technologies
  • BS degree in Computer Science or a related technical field involving coding, or equivalent practical experience
Responsibilities
  • Understand arising issues and overall application performance by enacting monitoring solutions
  • Conduct consistent and thorough analysis of current systems and work to reduce the quantity of existing problems, suggesting new solutions to help upgrade & refine such systems
  • Provide support across a broad range of areas including monitoring, processes & tools, architecture, and Root Cause Analysis
  • Develop and maintain monitoring and alerting systems to proactively detect and resolve issues
  • Automate routine tasks to improve system efficiency and reduce downtime
  • Troubleshoot and resolve incidents and outages
  • Develop and implement automation scripts and tools to improve the efficiency and effectiveness of system management tasks
  • Identifying areas for improvement, and designing solutions that are scalable, reliable, and easy to maintain
  • Monitoring & acting on Alerts to avoid production outages, Incidents
  • Upkeeping of Run books for the Alerts
Desired Qualifications
  • AWS cloud experience (preferred) including hands-on experience with AWS-CLI

Zeta provides cloud-native, API-connected payment card issuer processing platforms for banks, financial institutions, and fintechs. Its core product, Omni Stack, lets clients launch and manage digital credit, debit, and prepaid card programs through integrated APIs and cloud services. Transactions and card program management are handled via the platform, often with managed services and partner integrations (e.g., Sparrow) to offer comprehensive payment solutions. The company differentiates itself with a fully cloud-native, API-first approach combined with strong regulatory compliance (ISO IEC 27001, PCI DSS 4.0, SOC 2 Type 2), enabling rapid deployment and secure operation of embedded banking and payments. Zeta’s goal is to accelerate the world toward invisible payments by rethinking payment systems from core to edge.

Company Size

1,001-5,000

Company Stage

Late Stage VC

Total Funding

$430M

Headquarters

San Francisco, California

Founded

2015

Simplify Jobs

Simplify's Take

What believers are saying

  • Raised $50M from Optum in 2025, boosting valuation to $2B from $1.15B.
  • Serves 25M accounts, plans 25M more, with $50M+ annual revenue.
  • Digital Credit as a Service launched 2024 processes 2M daily UPI transactions.

What critics are saying

  • Optum builds competing card processing, poaches Zeta customers within 12-24 months.
  • Mastercard integrates issuer processing, bypasses Zeta for issuers in 18-36 months.
  • Profitability target missed by March 2026, collapses investor confidence immediately.

What makes Zeta unique

  • Zeta's Omni Stack enables rapid launch of compliant digital cards and loans.
  • Tachyon platform powers Sparrow's top-rated credit card for underserved since October 2023.
  • Cloud-native API stack supports issuing, fraud, and digital banking apps globally.

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Benefits

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

1%

2 year growth

-2%
Tech in Asia
Oct 14th, 2025
Zeta raises $50M, valuation hits $2B

Zeta, an Indian fintech firm, has raised $50 million from Optum, boosting its valuation to $2 billion, up from $1.15 billion in 2021 when it received $250 million from SoftBank Vision Fund 2. Founded in 2015, Zeta aids banks and fintechs in modernizing services with cloud tech. It serves 25 million accounts, plans to add 25 million more, and aims for profitability by March 2026. The US is its largest market, followed by India, generating over $50 million annually.

VentureCapital.com
Jun 24th, 2025
Acorns Acquires Zeta for Family Finance

Acorns has acquired Zeta, a financial planning platform for couples and families, to enhance its financial wellness offerings across various life stages. This acquisition, which includes Zeta co-founders Kevin Hopkins and Aditi Shekar joining Acorns, marks the company's fifth strategic acquisition in under two years. Existing Zeta customers will gain access to Acorns' financial wellness benefits. Financial terms were not disclosed.

TechCrunch
Feb 11th, 2025
Zeta valued at $2B in new funding | TechCrunch

Zeta, a provider of banking software to banks and fintech startups, has raised $50 million from a strategic investor at a $2 billion valuation. The new Zeta, a provider of banking software to banks and fintech startups, has raised $50 million from a strategic investor at a $2 billion valuation.

Entrackr
Feb 11th, 2025
Zeta secures $50M, valued at $2B

Zeta, a modern banking tech company, has raised $50 million from an undisclosed strategic investor, valuing the company at $2 billion. Zeta became a unicorn in May 2021 with a $250 million Series C round from SoftBank Vision Fund 2. The company also received $30 million from Mastercard in March 2022 at a $1.5 billion valuation. Zeta's Indian entity reported a 9.42% revenue increase to ₹893.12 crore in FY24, with PAT rising 5.4x to ₹119.82 crore.

Business Wire
Mar 7th, 2024
Zeta Powers Sparrow’S Industry-Leading Credit Card For The Underserved

SAN FRANCISCO--(BUSINESS WIRE)--Zeta, a leading provider of next-gen card processing solutions to banks and credit unions, is proud to announce its partnership with Sparrow Financial to power the most modern credit card program in existence for non-prime customers.Sparrow is founded by industry veterans - Evan Feldman and Lisa Sturm - who have spent 30+ years building and managing large-scale credit card portfolios. They embarked on a quest for a modern card processing solution to launch a differentiated card program for underserved Americans. After meticulous evaluation of various card processors, they chose Zeta's Tachyon platform.Evan Feldman, Co-CEO of Sparrow Financial, said: “Sparrow has built the #1 credit card experience for the underserved in every respect, from a seamless application journey and instantaneous underwriting, a user-friendly mobile app, cutting-edge virtual card experience, a hassle-free repayment process, and an operations center that puts the customer first. This achievement has been made possible through the next-gen capabilities and integrated stack of Zeta.”The Sparrow credit card went live in October 2023, leveraging Zeta for card processing, mobile app, servicing, and advanced data & analytics capabilities. And, in under 6 months of launch, it has received glowing reviews for its intuitive and modern experience from customers with consistently high ratings on Credit Karma and mobile app stores, such as:Great card, easy to use app | ⭐⭐⭐⭐⭐“The virtual card is available right away on the app, which was super convenient. Overall the app is really easy to use, especially compared to some of my other cards.”| ⭐⭐⭐⭐⭐ “The virtual card is available right away on the app, which was super convenient