Full-Time
Assistant Community Manager
RPM Living
1,001-5,000 employees
Multifamily property management, investment, development
No salary listed
San Antonio, TX, USA
In Person
 Real Estate (1) |
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- A high school diploma or GED is required.
- At least one year of experience in customer service or apartment leasing is required.
- A background in accounting combined with customer service is preferred.
- Knowledge of Microsoft Office Suite and project management is required.
- The ability to work onsite, outside, in confined spaces, at heights, and in potentially hazardous areas is required.
- A flexible schedule including weekdays, nights, and weekends as needed is required.
- The ability to sit for extended periods, climb stairs, read documents and computer screens, understand verbal communications, lift or carry up to 20 pounds, and operate office equipment is required.
- A valid driver's license is preferred; candidates without a license may use a liability waiver.
- Greet and professionally qualify prospects using guest cards in the Lead Management Software.
- Assist prospects with applications and deposits while following company procedures and Fair Housing requirements.
- Maintain an updated availability report, process applications including credit checks and rental history verification, submit applications for the Community Manager's approval, and follow up with applicants.
- Show apartments, close sales, prepare apartments for move-ins, obtain new residents' signatures on paperwork, and provide community orientation.
- Manage lease renewals, send renewal notices, handle move-outs according to lease terms, apply fees when necessary, and update property management software with move-in, move-out, and renewal data.
- Manage rental collections, enforce lease terms, track fees, and initiate evictions when needed for financial compliance and revenue optimization.
- Respond promptly to resident complaints, questions, and requests, take appropriate action to resolve service issues, and promote resident satisfaction and retention.
- Follow eviction procedures, including notice requirements and court representation, and facilitate proceedings as needed.
- Conduct market research by surveying competing properties and implement outreach marketing.
- Update Radix or equivalent property management software as needed.
- Assist in maintaining an active and effective social media presence for the property to enhance visibility and engagement.
- Complete necessary paperwork for leases, move-ins, check-outs, and other peak periods in a timely manner.
RPM Living is a full-service real estate company that manages, invests in, and develops multifamily properties. Its main work is to oversee apartment communities, handling daily operations, financials, and tenant services to maximize property performance. The company operates through a large team of 4,600 associates across 47 markets, applying customized, resident-focused service to more than 225,000 units. RPM uses a centralized, scalable approach to property management, development, and investment activities, coordinating regional offices to support property owners and investors. What sets RPM apart is its size, scale, and integrated platform, ranking #3 on the NMHC Top 50 Largest Apartment Manager list and offering a coordinated suite of management, development, and investment services across numerous markets. The company’s goal is to enhance clients’ investments by delivering tailored solutions and high-quality resident experiences.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Austin, Texas
Founded
2002
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See people who can refer or advise you
Simplify's Take
What believers are saying
- RPM bought Everly at Yorktown in August 2026 while Chicago multifamily sales jumped 67%.
- RPM opened Cerca Glenview in June 2026, showing continued suburban Chicago expansion.
- RPM joined Airbnb-friendly hosting in 2026, and resident earnings rose more than 200%.
What critics are saying
- RPM faces a RealPage settlement with a January 29, 2027 claims deadline.
- California plaintiffs sued RPM in 2025 over hidden fees and late-disclosed charges.
- Infinity alleged $19 million mismanagement damage in Chicago; that reputation risk persists through 2026.
What makes RPM Living unique
- RPM ranks No. 4 on NMHC 2025, managing 218,000+ units across 27 states.
- RPM and CF merged in January 2026, creating 84,000 units under one brand.
- RPM keeps buying and managing institutional assets with PCCP, New York Life, and Cantor.
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Benefits
Health Insurance
401(k) Company Match
Wellness Program
Mental Health Support
Paid Vacation
Paid Holidays
Flexible Work Hours
Hybrid Work Options
Professional Development Budget
Company News
Greystar offloads Elan Yorktown apartments for $99M as adjacent mall faces foreclosure. Venture of RPM Living and New York Life still confident in market fundamentals Not long after a suburban Chicago mall makeover hit stumbling blocks, Greystar offloaded a nearby apartment complex for $99 million. Charleston, South Carolina-based Greystar sold the 295-unit Elan Yorktown in Lombard to a venture of RPM Living and New York Life in a deal that closed last week and comes out to about $335,000 per unit, records show. The venture's purchase was supported by a $63.4 million mortgage from JPMorgan, mortgage records show. Greystar developed the property between 2017 and 2018 after spending about $1.6 million on the initial land acquisition and taking out a $56.5 million loan from CIBC. It's unclear what the company's total investment in the development was but the company last refinanced the property for $68 million with Acre. Representatives of RPM did not respond to requests for comment and representatives of Greystar declined to comment. The apartment building is next to the Yorktown Center Mall which is at the center of a $200 million redevelopment effort led by Los Angeles-based Pacific Retail Capital Partners. But Pacific Retail last month defaulted on a $107 million debt package secured by the mall after failing to repay the loan at its June 2026 maturity date. The default came just after Pacific Retail completed the first phase of the $200 million redevelopment plan. That phase included the addition of a public plaza and park, along with a separate 276-apartment building known as Reserve at Yorktown developed by project partner, Synergy Construction. The shopping mall's valuation has cratered since the loan was originated in 2014. An October 2024 appraisal valued the 787,000-square-foot mall at $60.4 million. That's a 75 percent decline from its $242.7 million valuation when CCRE Lending, a venture backed by U.S. Commerce Secretary Howard Lutnick's firm Cantor Fitzgerald, first made the loan in 2014. Cash flow began to unravel following the closures of Sports Authority in 2016 and Carson's in 2018, and then had its issues exacerbated by state-ordered retail shutdowns during the pandemic in 2020. KeyBank granted multiple maturity extensions over the past eight years, including a modification in August 2025 that pushed the loan's final deadline to June 2026. Still, multifamily properties have been outperforming other types of properties surrounding the mall. Torchlight Investors' Cityview at Highlands apartment complex hit a rough patch when interest rates started to rise in 2022, but has since stabilized, MorningStar data shows. Also nearby, MorningStar notes that the Haven at Highland owned by New York-based Churchwick Partners, boasted a strong performance with 94 percent occupancy as of last year and a debt-coverage-service-ratio over 1.5, meaning that the properties' net operating income is 150 percent higher than its debt service costs. Meanwhile, an adjacent office complex faced a drop-off in demand after the pandemic. In May, Bruce Stern's Red River Asset Management and Lincoln Property Company were hit with a foreclosure lawsuit over their 174,000-square-foot office building at 701 East 22nd Street after defaulting on a $15.2 million loan. RPM and New York Life are likely playing the long game as the Chicago suburbs' multifamily market continues to take off. Total multifamily sales volume in the suburbs increased by more than 67 percent year over year in the second quarter of 2026, a recent report from local brokerage Interra Realty found. RPM has been an active buyer in and around Chicago. In March, the firm bought the 294-unit Orland Ridge build-to-rent community in Orland Park for $102 million. And in July, RPM bought the SoNo East Apartments for $125.2 million in Lincoln Park from the New Jersey-based asset-management arm of Prudential Financial.
PCCP and RPM Living Investments joint venture acquire 358-unit Texas multifamily mixed-use apartment community. August 21, 2026 A joint venture between PCCP and RPM Living Investments has acquired Truman at Arlington Commons, a four-story multifamily community located at 505 E Lamar Boulevard in Arlington, TX. The price was not given out. Built in 2021, the property features 358 units with floorplans ranging from 576 sf to 1.6k sf and an average unit size of 807 sf. The units feature 10-foot ceilings, with select units offering 14-foot ceiling heights. The property also features climate-controlled interior carpeted corridors and includes a structured parking garage with 613 total spaces and approximately 4.9k sf of ground-floor retail occupied by Nehemiah Coffee Company. Truman at Arlington Commons is located in North Arlington, a centrally positioned pocket between Dallas and Fort Worth with direct access to Interstate 30. The location provides connectivity to Arlington's primary employment and entertainment districts, including AT&T Stadium, Globe Life Field, and Texas Live!, which together attract more than 50 million visitors annually. The property is also across the street from Texas Health Resources. Downtown Dallas, Downtown Fort Worth, and DFW International Airport are all reachable within roughly 20 minutes, reinforcing the area's strong commuter accessibility. The greater DFW Metroplex is also one of the largest and most liquid multifamily markets in the U.S., supported by a diversified employment base, strong population growth, and a sizeable renter base.
Joint venture between PCCP and RPM Living Investments acquires 358-unit apartment community in Arlington, Texas. August 19, 2026 A joint venture between PCCP and RPM Living Investments has acquired Truman at Arlington Commons, a four-story multifamily community located at 505 E Lamar Boulevard in Arlington, TX. Built in 2021, the property features 358 units with an average size of 807 square feet (sf), across floorplans ranging from 576 to 1,594 sf. The units feature 10-foot ceilings, with select units offering 14-foot ceiling heights. The property also features climate-controlled interior carpeted corridors and includes a structured parking garage with 613 total spaces and approximately 4,900 sf of ground-floor retail occupied by Nehemiah Coffee Company. Truman at Arlington Commons is located in North Arlington, a centrally positioned pocket between Dallas and Fort Worth with direct access to Interstate 30. The location provides connectivity to Arlington's primary employment and entertainment districts, including AT&T Stadium, Globe Life Field, and Texas Live!, which together attract more than 50 million visitors annually. The property is also across the street from Texas Health Resources. Downtown Dallas, Downtown Fort Worth, and DFW International Airport are all reachable within roughly 20 minutes, reinforcing the area's strong commuter accessibility. The greater DFW Metroplex is also one of the largest and most liquid multifamily markets in the U.S., supported by a diversified employment base, strong population growth, and a sizeable renter base. About PCCP: PCCP is a real estate finance and investment management firm focused on commercial real estate debt and equity investments. PCCP has approximately $29.3 billion in assets under management on behalf of institutional investors as of December 31, 2025. With offices in New York, San Francisco, Los Angeles, Atlanta, and Seoul, PCCP has a 28-year track record of providing real estate owners and investors with a broad range of funding options to meet capital requirements. PCCP underwrites the entire capital stack to exploit inefficiencies in the market and provide investors with attractive risk-adjusted returns. Since its inception in 1998, PCCP has managed, raised, or invested over $47.8 billion of capital through a series of investment vehicles including private equity funds, separate accounts, and joint ventures. PCCP continues to seek investment opportunities with experienced operators seeking fast and reliable capital. Learn more about PCCP at www.pccpllc.com. About RPM Living Investments: RPM Living Investments and its affiliates ("RPM") are a full-service, vertically integrated, multifamily management company offering management, investment, and development services with an innovative and personalized approach. Headquartered in Austin, Texas, RPM is ranked No. 4 on the NMHC 2025 Top 50 Managers list, managing more than 218,000+ units across 27 states and 50+ markets for more than 263 clients. Founded by Jason Berkowitz in 2002, the firm has grown to over 5,000 associates and 16 regional offices nationwide all of whom share the collective vision to enhance clients' investments through customized solutions and exceptional resident-centric service. Since inception, RPM's dedicated investment team of 40+ associates has participated in the acquisition of over 55,000 units and executed more than 90 full-cycle deals, while the development arm has delivered 1,600+ units and controls an additional 1,400 units in various stages of construction and planning. To learn more about RPM, visit www.rpmliving.com.
Jason Berkowitz named a Glassdoor Best CEO for 2026. Jason Berkowitz, Chief Executive Officer of RPM Living, has been named a Glassdoor Best CEO for 2026 - a recognition determined entirely by the associates who experience his leadership firsthand. This honor carries special meaning because there are no self-nominations, no entry fees, and no shortcuts. The recognition is based on feedback shared by RPM associates, making it a direct reflection of the trust Jason has built throughout the organization. Jason's approach to leadership has always been personal. From spending time with teams across the country to checking in with associates and occasionally surprising someone with a birthday phone call, he makes a point to remain connected to the people behind RPM's success. (Just ask anyone who has been part of one of these fun moments.) This recognition celebrates Jason's leadership, but it also belongs to every associate who took the time to share their experience and their voice. Congratulations to Jason on this well-deserved honor - and thank you to the RPM associates who helped make it possible. View the full 2026 Glassdoor Best CEOs list. Take me back to News & Press.
SouthState Bank lends $43.4Mln against Denver office and retail property. Commercial Property Executive SouthState Bank has provided $43.4 million of financing against the 121,990-square-foot office and retail property at 200 and 250 Columbine St. in Denver. JLL August 6, 2026 Puget Sound Business Journal An affiliate of BentallGreenOak, or BGO, has paid $152 million, or $638,655/unit, for Ballard Independent, a 238-unit apartment complex in Seattle The New York investment manager acquired the seven-story property from... August 6, 2026 Mesa West Capital has provided $52 million of mortgage financing against the 162-unit Sumner Mill Apartments in Sumner, Wash, which is roughly 15 miles southeast of Tacoma, Wash BWE arranged the short-term loan Timberlane Partners of Seattle... August 6, 2026 Washington Business Journal RPM Living has purchased the 260-unit Margarite apartment building in Washington, DC, for $110 million, or $423,077/unit The Austin, Texas, multifamily investor bought the property from its developer, Grosvenor of Chicago... August 6, 2026 Multi-Housing News CONAM Group has paid $58 million, or $250,000/unit, for the 232-unit Alicante Apartments in Las Vegas The San Diego investment firm bought the property, at 4370 South Grand Canyon Drive, from Sares Regis Group, which acquired it... August 5, 2026 Commercial Real Estate Direct Staff Report Ladder Capital Corp has provided $415 million of mortgage financing against the 384,931-square-foot Meridian Mark office complex in the Indianapolis suburb of Carmel, Ind The loan, with a 679% coupon,... August 5, 2026 American Landmark Apartments has acquired the 295-unit Tortuga Bayside apartment property in St Petersburg, Fla, for $613 million, or $207,797/unit The Tampa, Fla, investment manager bought the property, at 10475 Gandy Blvd North, from Arium Living,... August 5, 2026 Commercial Real Estate Direct Staff Report The venture that owns the 441,922-square-foot office building at 261 Fifth Ave in Manhattan's midtown South has negotiated a forbearance agreement with the special servicer that's handling the... August 5, 2026 Multi-Housing News American Healthcare REIT has paid $1028 million, or $514,000/unit, for Avella at Almaden, a 200-unit seniors housing property in San Jose, Calif The Irvine, Calif, REIT acquired the property, at 4610 Almaden Expressway, from its... August 4, 2026 Philadelphia Business Journal Fernmoor has lined up $85 million of financing for Mi-Place at Downingtown, a 318-unit residential community in Downingtown, Pa, about 36 miles west of Philadelphia Barings provided the loan, which was arranged by CBRE... Recent. August 6, 2026 * Transactions * CMBS * Exec Changes August 6, 2026