F

Four Seasons

Luxury hotel management with branded residences

Night Floor Attendant

Janitorial ServicesConfirmed live in the last 24 hours
Full-timeGeneva, SwitzerlandNo salary listedIn-person

About the Job

Requirements

  • Read and write French and understand spoken English.
  • Work independently and manage daily priorities.
  • Be comfortable interacting with guests.
  • Maintain a clean and neat appearance and professional conduct.
  • Be flexible with working hours and available as needed.
  • Be rigorous and organized.
  • Act proactively and represent the department well to other departments and colleagues.
  • Demonstrate interpersonal qualities including teamwork and integrity.
  • Only Swiss nationals, holders of Swiss residence authorization, or citizens of the European Union will be considered.

Responsibilities

  • Carry out projects related to housekeeping operations and respond to special guest requests.
  • Clean and maintain common areas, including restaurants, bar, spa, patio, reception, corridors, and hotel back-of-house common areas, following work schedules and checklists.
  • Maintain exemplary conduct during working hours and while on the hotel premises, and comply with hotel conduct standards and regulations.
  • Follow hygiene and safety rules, quality criteria, and departmental procedures.
  • Be punctual and regularly attend work, and notify the department in time by telephone if problems or delays occur.
  • Clock in at the start of the shift, at the start and end of breaks, at the end of the shift, and for additional breaks.
  • Record the assigned DECT phone number on the daily status sheet.
  • Take responsibility for the master key issued on starting work at the hotel.
  • Keep the uniform in proper condition, returning it to the laundry when soiled and collecting a clean uniform before starting work.
  • Inform the housekeeping supervisor when taking a break and ask for further assignments after completing assigned tasks.
  • Use the iPod with the Hotsos software correctly, starting and closing service interventions when they begin and finish.
  • Report found property in guest rooms or common areas to the housekeeping supervisor, office, and security, and deliver the items to the office.
  • Follow instructions for using cleaning products and protect the materials and surfaces on which they are used.
  • Wear gloves when using products and use a secured step ladder when installing an item.
  • Use cleaning equipment properly, including vacuum cleaners, carpet machines, odor machines, and pressure washers.
  • Perform specialized cleaning of high areas, floors, windows, terraces, and exterior blinds.
  • Report technical problems in rooms, pantries, and corridors to the housekeeping supervisor or duty manager; report malfunctions, irregularities, damage, and shortages of equipment or products.
  • Immediately report guest complaints to the housekeeping supervisor.
  • Offer assistance spontaneously to guests encountered during work.
  • Keep pantries clean and orderly.
  • Deliver clean linen carts to guest floors and arrange the linen carefully, including bath towels, flat sheets, and food-and-beverage linen.
  • Collect supplies from the storeroom and deliver to pantries the products room attendants need for guest rooms.
  • Monitor stock and keep pantries and operational equipment adequately supplied.
  • Deliver flower arrangements.
  • Transport additional equipment to guest rooms.
  • Keep guest corridors clean by vacuuming, cleaning elevator tracks, and dusting pictures, lights, mirrors, and furniture.
  • Remove waste according to recycling procedures.
  • Carry out additional tasks requested by the supervisor.
  • Supervise attendants’ assignments when floor supervisors are absent.
  • Suggest improvements to work organization.
  • Train new attendants and new team members.
  • Maintain a positive and enthusiastic attitude that contributes to a constructive team environment.
  • Contribute to presenting an image of professionalism and excellence to colleagues and supervisors.
  • Exercise responsibility appropriate to the role and maintain discretion and professional conduct with guests and colleagues.
  • Assist other departments when requested by supervisors to provide professional service.
  • Adapt to periods of high activity and specific guest-relations situations.

About the Company

Four Seasons

Luxury hotel management with branded residences

Four Seasons manages a global network of luxury hotels, resorts, and branded residences under the Four Seasons name, typically without owning the real estate. It earns mainly through management fees tied to hotel revenue and operating profit, plus licensing and fractional ownership fees. Its differentiator is a strict focus on quality, service, culture, and brand, with offerings like branded residences and Four Seasons Residence Clubs that blend hotel services with ownership. Its goal is to maintain leadership in luxury hospitality by delivering exceptional guest experiences, expanding premium properties globally, and offering distinctive ownership that ties guests to the Four Seasons lifestyle.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Toronto, Canada
Founded
1993

Recently Posted Jobs

Explore more opportunities at Four Seasons

See more jobs