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BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

Club Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeNorth Bergen, NJ, USA$110k - $150kIn-person

About the Job

Requirements

  • At least 4 years of experience as a retail store, supermarket, or warehouse operations manager is required.
  • A strong drive for results and solid work ethic are required, along with honesty, straightforwardness, and commitment to high levels of member service.
  • Excellent communication skills are required, along with the ability to lead and motivate a large team.
  • A solid understanding of profit and loss statements, shrink control, staff development, merchandising, customer service, problem solving, and conflict resolution is required.
  • Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training team members, and driving and communicating results, are required.
  • Open shift availability is required.
  • Candidates must be at least 18 years old.
  • The role requires frequent movement on hard surfaces and may involve bending, pulling, reaching, climbing, stooping, and scanning merchandise.
  • The role frequently requires lifting objects up to 30 pounds and may require lifting and moving heavier or awkward objects with assistance.
  • The role involves working indoors with frequent exposure to temperature extremes and loud noises, and occasional exposure to cleaning agents.

Responsibilities

  • Lead the club's operations and profitability, deliver company strategic priorities, provide value on merchandise and services, ensure an excellent member experience, manage Team Members, develop talent, and maintain a safe and positive environment for Team Members and Members.
  • Lead the team by communicating direction, managing with vision and purpose, and validating results.
  • Create a club culture in which Team Members are challenged, understand how to succeed, are encouraged to perform well, and are recognized for accomplishments.
  • Manage talent and build a strong bench by encouraging Team Member growth and development, holding Team Members accountable, having difficult conversations, and providing honest, actionable feedback.
  • Adapt to change and communicate necessary information to Team Members clearly, including explaining the reasons behind decisions.
  • Make decisions aligned with company strategic priorities and club operational goals and objectives.
  • Monitor local competition and current retail marketplace trends.
  • Control operating costs and establish operational efficiencies.
  • Implement new concepts to maximize profitability.
  • Promote the company's core values and purpose and create a shopping experience dedicated to exceeding member expectations.
  • Meet planned profit objectives through effective techniques, technological improvements, and productivity enhancements; monitor expenses and adjust expenditures to achieve objectives.
  • Attain planned sales volume through effective supervision of warehouse management and communication with the Home Office.
  • Maintain a roadmap for achieving Home Office targets in key performance areas, including productivity, sales per hour, audit, shrink, and turnover.
  • Complete the onboarding program, generally lasting 8 to 12 weeks, partnering with experienced Club Managers and other BJ's leaders to learn best practices, apply leadership concepts to BJ's scenarios, and build internal connections.

Desired Qualifications

  • A high school diploma and/or college degree is preferred.

About the Company

BJ's Wholesale Club

Membership-based wholesale club retailing diverse goods

BJ's Wholesale Club operates a membership-based warehouse club that sells a wide range of products, including groceries and electronics, to individuals and small businesses. Members pay fees to access lower prices, and products are sold both in-store and online, with private-label brands Wellsley Farms and Berkley Jensen available. The company differentiates itself through its membership model, its private-label brands, bulk-format shopping, and a mix of physical and online shopping with additional services. Its goal is to help members save money and shop conveniently through bulk purchases and member discounts, supported by membership dues, product sales, and services.

Company size
10,001+
Company stage
IPO
Headquarters
Westborough, MA
Founded
1984

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