A

Accenture

Advises businesses and runs their technology

Packaged/SaaS Application Engineer

Full-Time
No salary listed
Mid
Chennai, Tamil Nadu, India
In Person
IT OperationsEnterprise Applications

About the job

Requirements
  • At least 3 years of experience is required.
  • Fluency in English is required.
  • ServiceNow is a required skill.
  • Proven hands-on experience implementing and configuring ServiceNow Sales and Order Management (SOM/SOMT), primarily focused on Order Management, Order Orchestration, and Order Activation.
  • Strong experience with order decomposition, orchestration, fulfilment, and activation workflows.
  • Experience configuring and supporting the lifecycle of simple and complex products, bundles, promotions, and pricing rules.
  • Experience across the end-to-end transaction lifecycle covering Opportunity, Quote, Order, Agreement, and Product Inventory.
  • Experience mapping attributes between commercial and technical products or services.
  • Experience integrating SOM/SOMT with OSS/BSS and external systems using REST APIs, IntegrationHub, or middleware.
  • Working understanding of Logik CPQ product catalog configuration, product modelling, complex product configuration, bundles, and commercial offers.
  • Working understanding of CPQ configuration rules, validation rules, dependencies, pricing logic, and Quote-to-Order handover into Order Management.
  • Awareness of Logik Open APIs (REST), CPQ integration with ServiceNow, and basic troubleshooting of CPQ integrations.
  • Experience working in Agile or SAFe delivery teams, including refining features into user stories.
  • ServiceNow Certified System Administrator (CSA) certification is mandatory.
  • ServiceNow Certified Application Developer (CAD) certification is mandatory.
  • Fifteen years of full-time education is specified.
Responsibilities
  • Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability.
  • Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Desired Qualifications
  • German language ability is a plus.
  • Telecommunications industry experience, including understanding of Order Management, Order Activation, and Service Fulfilment processes.
  • Hands-on Logik CPQ implementation experience and experience integrating Logik CPQ with ServiceNow SOMT.
  • ServiceNow Product Catalog Management and telecommunications product catalog management experience.
  • Experience integrating with CRM, Product Catalog, OSS/BSS, and provisioning systems.
  • Familiarity with TM Forum standards, including eTOM, SID, and Open APIs.
  • Experience with ServiceNow Playbook and IntegrationHub.
  • Knowledge of Product Inventory and Service Inventory concepts.
  • SOMT Accreditation is preferred.
  • ServiceNow CIS certifications or another relevant ServiceNow implementation certification are preferred.
  • TM Forum or telecommunications-related certifications are a plus.

About the company

A

Accenture

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Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company Size

10,001+

Company Stage

IPO

Headquarters

Dublin, Ireland

Founded

1989

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Simplify's Take

What believers are saying

  • Business demand grew: October 2026 results showed $74.2 billion annual revenue, up 5% in local currency.
  • Eligible US employees buy discounted stock: Accenture's purchase plan sells shares at 15% below market price.
  • Client relationships run deep: Accenture has worked with 195 of its top 200 customers for more than ten years.

What critics are saying

  • Bookings are not guaranteed revenue: most Accenture contracts let clients cancel quickly with little or no penalty.
  • Promotions require AI adoption: Accenture's CEO said in March 2026 that employees must use its tools effectively.
  • Federal hiring practices proved costly: Accenture settled discrimination allegations for $25 million in September 2026, without a liability finding.

What makes Accenture unique

  • Its AI platform switches models: AI Refinery selects among prebuilt models according to cost, performance and other requirements.
  • Accenture owns specialist Microsoft expertise: it cofounded the Microsoft-focused Avanade consultancy with the software maker.
  • Consulting includes creative agencies: Accenture Song owns businesses spanning advertising, digital product design and customer engagement.

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Benefits

  • Health Insurance
  • Professional Development Budget
  • 401(k) Retirement Plan
  • 401(k) Company Match

Company News

Yahoo Finance
Oct 16th, 2026
Accenture caps staff AI spending at $29 a month after $1,000 bills

Accenture has capped employee AI spending at $29 (£21.75) a month after some staff ran up bills of $1,000, according to a report by 404 Media. The consulting firm wants to curb runaway costs as employees use AI for more everyday tasks. Companies are typically billed by usage, like a utility. Last week, some staff were told their access to Anthropic's Claude had been pulled entirely. Others are also reining in costs. Uber capped engineers' Claude spending at $1,500 a month after using up its AI budget in four months, while Microsoft has reportedly cut its Claude spending by about a third. The curbs come as Anthropic prepares for a public listing, targeting a valuation as high as $2tn. Investors are reportedly considering about $1.5tn.

Yahoo Finance
Oct 16th, 2026
Accenture's AI push: analysts see earnings reaching $10.3B by 2029 on 5.2% yearly revenue growth

Accenture is shifting AI work from pilots to deeply embedded systems, according to recent deals with UMass Memorial Health, Dell, Microsoft and Workday. The UMass Memorial project is a multi-year AI data platform, while the Dell alliance pitches private AI infrastructure to regulated clients. Analysts expect revenue to grow 5.2% a year over the next three years, with profit margins rising from 11.3% to 11.9%. They forecast earnings of $10.3 billion by 2029, up from $8.4 billion today, on revenue of $86.3 billion. The stock trades at a price-to-earnings ratio of 14.2x, against 21.9x for US IT peers. Risks include slower decision cycles in federal and EMEA work, which could curb consulting demand and margins.

Yahoo Finance
Oct 14th, 2026
Accenture plans $9.5B shareholder returns and $5B acquisitions as it bets on AI reinvention

Accenture (NYSE: ACN) is betting on enterprise AI as its main growth engine. At its Investor and Analyst Day, the company targeted at least mid-single-digit constant-currency revenue growth in fiscal 2027 and 2028, rising to mid- to high-single-digit growth from fiscal 2029. Chief executive officer Julie Sweet said AI will create new demand that exceeds work lost to automation. The company has grown its AI and data workforce from 40,000 to nearly 110,000. Accenture plans to return $9.5 billion to shareholders in fiscal 2027 and spend about $5 billion on acquisitions. It expects annual operating-margin growth of 10 to 30 basis points. Its network of specialised businesses, now 6% of revenue, could double by fiscal 2029. Fiscal 2026 revenue was $74.2 billion, up 5% in local currency.

Yahoo Finance
Oct 14th, 2026
Accenture shares up 10.4% as dividend rises to $1.71 and AI alliances with Dell and Workday expand

Accenture shares rose 10.4% after the company reported higher sales and earnings for its fourth quarter and full year in early October 2026. It confirmed fiscal 2027 guidance, raised its quarterly dividend to $1.71 per share, and completed a long-running share repurchase program. The company also expanded its AI alliances with Dell and Workday and acquired Sagacity. It aims to embed agentic AI into client functions such as HR, finance, and customer engagement. Accenture's narrative projects $86.3 billion in revenue and $10.3 billion in earnings by 2029, up from $8.4 billion today. Pricing pressure and slower discretionary spending remain the main risks.

Yahoo Finance
Oct 13th, 2026
Accenture shares up 77% from June low as Oct. 14 Investor Day nears

Accenture will hold an Investor Day on October 14, where it is expected to detail its long-term strategy, AI monetisation plans, growth guidance, and margin expansion goals. The event follows a rebound in its shares after fears that AI would erode traditional consulting work. The stock hit a low of $118.15 in June, down from a January high of $291.09. It has since gained nearly 77%, helped by fourth-quarter results on October 1 and an expanded collaboration with Dell Technologies. Fourth-quarter revenue rose 6% to $18.7 billion, and new bookings reached $22.2 billion. Accenture expects fiscal 2027 revenue growth of 3% to 6% in local currency. It raised its quarterly dividend by 5% to $1.71 per share, payable November 13, 2026. Its market capitalisation is about $139.6 billion.