Communications & Engagement Coordinator

At New Narrative, we believe mental health care is community care. As a nonprofit organization, we partner with individuals to promote healing, housing stability, and long-term wellness through compassionate, equitable support.

If you’re passionate about community impact, we invite you to join our team.

Position application deadline is November 9th.

Pay Rate: $26.00/hr - $28.00/hr

Love storytelling, bringing people together, and making big ideas happen? We’re hiring!

New Narrative is looking for a Communications & Engagement Coordinator who loves turning ideas into action. From planning community events to creating compelling stories, managing social media, and producing engaging communications, this is a hands-on role with plenty of variety and opportunities to make an impact.

We’re looking for a creative, organized, tech-savvy doer who can juggle projects, collaborate with community partners, meet deadlines, and take pride in seeing things through from start to finish.

If you're a strong communicator, an enthusiastic event planner, and someone who thrives on making things happen, we'd love to meet you!

Purpose: (General description and summary) 

The Communications & Engagement Coordinator is a hands-on execution and project-management role responsible for turning New Narrative's impact, priorities and events into clear communications and meaningful stakeholder engagement. This role coordinates priority communications projects, fundraisers, facility openings and community events, the Annual Report, ongoing organizational storytelling, and selected digital and branded materials. The role works closely with the Development Director so communications and events create opportunities for cultivation, stewardship, advocacy, recruitment and community connection. 

Accountabilities: (Responsibilities of the job) 

Communications, Storytelling & Content 

• Develop, coordinate and repurpose mission, program, participant, peer and leadership content for priority organizational audiences and channels. 

• Project-manage the Annual Report, including content collection, internal coordination, editing, proofing, design coordination, accessibility, production, distribution and archiving. 

• Own the editorial calendar; create, proof, obtain required approvals for, send and measure the newsletter; draft, schedule and publish social media posts; and maintain assigned website and blog content. Coordinate specialist support as needed while retaining responsibility for timely publication. 

• Lead hands-on communications and external engagement for Give!Guide and other annual campaigns: create and publish campaign content; coordinate promotion with participating nonprofits and businesses; and keep the communications calendar and partner deliverables on track. Work with the Development Director on fundraising messages and relationship follow-up. 

• Coordinate story, photo and video asset development; maintain organized, reusable content and digital assets that can support fundraising, grants, advocacy, recruitment and public education. 

• Coordinate branded materials and priority collateral, including signage, brochures, presentations, invitations and event materials, using internal tools and outside design support as appropriate. 

Events, Openings & Community Engagement 

• Lead hands-on planning and execution for priority groundbreakings, facility openings, ribbon cuttings, tours, open houses, community events and third-party engagement opportunities. 

• Manage event workplans, invitations, stakeholder communications, RSVP coordination, vendors, accessibility, run of show, signage, materials, day-of execution and post-event follow-up in partnership with the Development Assistant and other owners. 

• Serve as the operational lead for the annual gala and other major donor events: coordinate invitation design and production, event communications, vendors and program logistics; manage the run of show and day-of execution; and oversee operational closeout. Partner with the Development Director, who leads revenue strategy, sponsorship, prospect cultivation and asks. 

• Coordinate community partnerships, volunteer opportunities and selected participant/family engagement activities consistent with organizational privacy guidance and participant choice. 

• Lead communications and engagement planning for approved community partnerships and activities. 

Storytelling & Relationship-Building 

• Find and tell stories of New Narrative's people, programs, history and impact, gathering interviews, photos and other material with appropriate consent and fact-checking. 

• Create storytelling and engagement opportunities around organizational milestones and community connections; coordinate reconnection and follow-up with the Development Director to support constituency growth and cultivation. 

Project Management, Systems & Vendor Coordination 

• Use Asana as the primary system for communications and event project plans, deadlines, approvals, responsibilities and follow-up; keep project status current and visible. 

• Coordinate work with communications consultants, PR vendors, graphic designers, photographers, videographers and other specialists; ensure deliverables meet New Narrative's brand, quality and timeline expectations. 

• Maintain priority website and digital content updates and coordinate technical support when work exceeds the role's scope. 

• Support earned-media opportunities by sourcing accurate stories, spokespeople, background information, visuals and event details; collaborate with PR vendors or leadership on pitching and media response as assigned. 

• Use analytics and stakeholder feedback to improve communications and engagement work and document useful event/contact information for Development follow-up. 

• Use AI-enabled workplace tools responsibly to support drafting, editing, content adaptation, planning and workflow while protecting confidential or protected information and independently reviewing final work. 

• Comply with organizational policies and applicable privacy requirements, including HIPAA where relevant to participant stories, images or engagement. 

• Perform other related duties as assigned. 

Supervisory Responsibilities: (Listing of job incumbents reporting into this position) 

None. 

Core Competencies: (Listing of skills, abilities, characteristics and knowledge) 

• Execution & Follow-Through: Enjoys turning plans into completed deliverables and reliably closes loops. 

• Project Management: Organizes multiple projects, owners, vendors and deadlines and communicates status clearly. 

• Writing & Editing: Produces accurate, audience-appropriate copy and can edit complex information for clarity and tone. 

• Event & Engagement Orientation: Demonstrates genuine enthusiasm for events, community engagement and stakeholder experience. 

• Collaboration: Works effectively with Development, programs, executives, vendors, participants and external partners. 

• Brand & Quality Awareness: Maintains consistent voice, visual standards, accessibility and professionalism across materials and events. 

• Technology Fluency: Learns and uses modern content, project-management, digital and AI-enabled tools efficiently and responsibly. 

• Judgment & Confidentiality: Handles participant, donor and organizational information appropriately and seeks guidance when privacy or approval requirements are unclear. 

• Adaptability: Responds well to changing priorities, deadlines and event conditions while maintaining quality. 

Education/Certificates/Licenses/Registration: 

• Bachelor's degree in communications, marketing, journalism, public relations, nonprofit management or a related field, or an equivalent combination of relevant education and experience, preferred. 

Experience/Qualifications: 

• Approximately 3 or more years of relevant experience in communications, events, community engagement, project management or a related field; nonprofit experience preferred. 

• Demonstrated experience planning and executing events, communications projects or stakeholder-engagement activities from concept through follow-up. 

• Strong writing, editing, proofreading and interpersonal communication skills. 

• Experience with Microsoft 365, Canva and project-management tools such as Asana; familiarity with website content-management systems, email platforms and social media tools preferred. 

• Familiarity with CRM systems such as EveryAction or comparable relationship-management platforms is a plus. 

• Experience coordinating vendors, creative partners or contractors and managing multiple deadlines. 

• Comfort using AI-enabled tools as productivity aids while applying independent judgment, fact-checking and confidentiality safeguards. 

• Ability to work occasional evenings or weekends and travel locally for events, openings and community activities. 

Commitment: 

• Strong alignment with New Narrative's mission and a collaborative, participant-centered approach to storytelling, engagement and community relationships. 

Location: 

Portland metropolitan area, with local travel and regular in-person participation in priority events and activities.

All of our job openings are located in Portland, Oregon, and the surrounding metro areas.