Full-Time

Home Lending Associate

Better

Better

1,001-5,000 employees

Digital mortgage lender with no-fee loans

No salary listed

Remote in India + 1 more

More locations: Gurugram, Haryana, India

Remote

Category
Business & Strategy (1)
Required Skills
Sales
Customer Service

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Requirements
  • A minimum of 2 years of sales experience, including at least 1 year in the mortgage industry.
  • A track record of exceeding quota, with references verifying motivation, success, and work ethic.
  • A high degree of motivation, self-direction, ownership, and customer focus.
  • Strong organizational and time-management skills.
  • Exceptional interpersonal skills and the ability to build rapport with customers from varied backgrounds.
  • Strong written communication skills.
  • The ability to troubleshoot and solve problems independently.
Responsibilities
  • Manage a pipeline of prospects across home purchase, refinance, and home equity needs, guiding them through the home lending process.
  • Assist clients with mortgage applications and documentation, including inbound and outbound calls, while ensuring accuracy and timeliness.
  • Communicate clearly and confidently with clients, answer questions, and build the product and market knowledge needed to do so effectively.
  • Drive customer conversion through critical funnel stages while meeting sales performance targets.
  • Collaborate with loan officers and underwriters to ensure a seamless and efficient client experience.
  • Execute key sales activities within defined time frames, including rapid responses to new prospects.
  • Understand each customer's timeframe and objectives, adapting the approach to meet individual needs.
  • Stay current on industry regulations and loan products, including conventional, Federal Housing Administration, and Veterans Affairs loans, to provide accurate guidance.
  • Take ownership of client inquiries and provide timely resolutions while maintaining confidentiality of sensitive information.
  • Contribute ideas to improve in-house software, sales processes, and the overall customer experience.

Better is a digital mortgage platform that simplifies home buying and refinancing. It provides 100% online loan processes, offering fast estimates and pre-approvals with no origination fees. It earns revenue from loan interest and ancillary services, and it bundles Better Settlement Services for quick closings and Better Real Estate to connect clients with partner agents. The goal is to make the mortgage process quicker, cheaper, and easier through an integrated, tech-enabled platform.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

New York City, New York

Founded

2016

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 loan volume rose 38% year over year to $1.67 billion.
  • Q2 2026 revenue increased 28% to $54.7 million, showing operating traction.
  • HELOC expansion with Credit Karma reaches about 140 million U.S. consumers.

What critics are saying

  • August 2026 CEO upheaval and Garg’s return fight signal governance instability.
  • Better’s Q2 2026 net loss of $30.6 million keeps profitability unresolved.
  • The July 2026 $7.185 million underwriter settlement exposes labor and compliance liabilities.

What makes Better unique

  • Tinman AI cuts loan production costs below $3,000, transforming mortgage underwriting economics.
  • Better now sells mortgage infrastructure to partners, not just direct-to-consumer borrowers.
  • Credit Karma and OpenAI partnerships extend Better’s reach beyond traditional mortgage marketing.

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Benefits

Competitive compensation & equity

Remote-friendly opportunities

Unlimited PTO

Fully funded health, dental, vision, and fertility benefits

401k plans

Up to 20 weeks paid parental leave

Free lunch, even if you’re remote

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

0%

2 year growth

1%
Yahoo Finance
Aug 16th, 2026
Better.com CEO fired after company valuation plunges from $8B to $300M

Vishal Garg, founder and former CEO of Better.com who fired 900 employees via Zoom before Christmas 2021, was ousted from the company on 3 August. Hedge fund manager Daniel Lewis, appointed to the board just a week earlier, immediately became interim CEO. Garg claims Lewis "hoodwinked" him and convinced the board to remove him. The company's valuation plummeted from $8 million during the COVID-19 pandemic to $300 million. However, Garg says sales were recovering, projected to reach $200 million this year from $70 million in 2023. The company's stock has fallen 45% since Lewis took over. Garg has hired a lawyer and sent a letter to the board demanding reinstatement as CEO.

CNN
Aug 14th, 2026
The CEO who fired 900 people on Zoom just before Christmas wants his job back.

The CEO who fired 900 people on Zoom just before Christmas wants his job back. Updated 1 hr 9 min ago Vishal Garg, founder and now former CEO of Better.com, speaks at the Semafor World Economy Summit during the International Monetary Fund and World Bank Spring meetings in Washington, DC, on April 15, 2026. Vishal Garg feels duped. "He hoodwinked me," the just-ousted Better Home & Finance CEO said about Daniel Lewis, the man who replaced him last week. "He said he liked the company's strategy. He praised us on X and used that to get on our board and win our confidences." Garg, who made headlines for laying off 900 employees on a company Zoom just before the 2021 holiday season, says he was fired on August 3 just as he brought the company to the precipice of success. Better has been through a lot with Garg at the helm over the past several years. During the pandemic-fueled refinancing boom when mortgage rates were below 3%, the company held an $8 billion valuation. Today, with an imploded refi business and rates closing in on 7%, the AI mortgage company's market value stands at just $300 million. Toss in a leave of absence after the embarrassing Zoom layoff fiasco, a whistleblower lawsuit (it was dropped), an investigation from the Securities and Exchange Commission (nothing came of it), a disastrous 2023 SPAC merger that sent the company's stock cratering 93% and years of mounting losses... it's a minor miracle that Garg lasted this long as CEO. But Garg says he was just about to deliver on the company's unlikely turnaround. After its core refinancing business went belly up, Better's annual sales plummeted from $1.5 billion in 2021 to $70 million in 2023. This year, the company is on pace to deliver $200 million in sales, he said. It bounced back by training AI models to quickly process mortgages - a task that would normally take dozens of people several days to accomplish. It partnered with Neo Home Loans, which doubled productivity and reduced loan origination costs by 50%, Garg claims. Impressed with the results, Intuit, Coinbase and OpenAI partnered with Better this year to power their mortgage services. The company also developed a strong home equity line of credit business. "We're winning. We've tripled loan volume. We're close to profitability," Garg said. "We were at the 5-yard line after taking the ball all the way down the field from the other side." Garg acknowledges he's "hard-nosed" and the famous Zoom layoffs severely damaged the company's reputation - a mistake he knows will continue to haunt him. But as criticized as Garg has been for placing near-impossible demands on the company and its employees, he said Lewis convinced the board he didn't push hard enough. Better and Lewis did not respond to a request for comment. On August 4, Lewis posted on X, "There was never a $BETR without @vishal_better. That demands respect." 'It's not about me' Lewis, a hedge fund manager with a mixed track record of success, approached Garg six months ago with thoughts about cost savings and good ideas about delivering profitability, Garg says. "(Lewis') thoughts about cost savings were good. His ideas about innovation were not," Garg argued. "It's so much easier when we're this close for someone to come in and say that they could have done better." Lewis was brought on to the board on July 27. A week later, he had convinced the other directors to oust Garg as CEO and name himself as Garg's replacement. "It's not about me," Garg said. "I care about delivering savings to people and helping them live the American Dream. So when shareholders said, 'You need to take a back seat,' I complied." But Garg says he believes Lewis hadn't been forthcoming about his intentions over the past several months, as he advised Garg and convinced him to give him a board seat. "I suspect he always wanted to become CEO," said Garg. "The board made a mistake." Investors appear to agree with Garg. The stock has fallen 45% since Lewis took over as CEO. (The stock had been down more than 16% this year before Garg's departure was announced.) In the week since Garg stepped aside (but remained on the board) he says a number of horrified investors reached out to plead with him to take his CEO job back. Armed with Class B shares with special voting powers - his own and from a group of committed early investors - Garg says he has the votes to win. He has retained high-powered lawyer Alex Spiro, partner at Quinn Emanuel, to represent him, and he sent a letter to the board on Monday demanding it return him as CEO. He says he'll work for $1 a year until he returns the company to profitability, and he'll transition out of the CEO role afterward. "It's an acknowledgment that I've been doing this for 10 years, but execution hasn't been perfect," Garg said. "I hope it gets resolved. I think the future still remains very bright for Better."

Associated Press
Aug 13th, 2026
Former Better.com CEO Garg secures majority shareholder backing, proposes $1 salary and $30M buyback plan

Vishal Garg, founder and former CEO of Better Home & Finance, has secured majority shareholder support to reconstitute the company's board and return as leader. Garg has retained lawyer Alex Spiro and demanded the resignation of all directors except himself and two others. Under his proposal, Garg would work for $1 until Better becomes profitable and invest $5 million personally. The plan includes a $30 million stock buyback and an independent search for a long-term CEO, after which Garg would transition to chairman or chief product officer. Better's quarterly revenue has increased from $20 million in Q1 2024 to $54.7 million in Q2 2026, whilst funded loan volume grew from $600 million to $1.67 billion. The company has reduced loan production costs from $12,000 to less than $3,000 through its Tinman AI platform.

GlobeNewswire
Aug 12th, 2026
Johnson Fistel investigates Better Home & Finance Holding Company (NASDAQ: BETR) following CEO departure and recent financial disclosures.

Johnson Fistel investigates Better Home & Finance Holding Company (NASDAQ: BETR) following CEO departure and recent financial disclosures. SAN DIEGO, Aug. 12, 2026 (GLOBE NEWSWIRE) - Johnson Fistel, PLLP, a nationally recognized shareholder rights law firm, is investigating potential violations of the federal securities laws by Better Home & Finance Holding Company ("Better" or the "Company") (NASDAQ: BETR). There is no cost or obligation to participate in the investigation. What Happened? On August 3, 2026, Better announced that founder Vishal Garg had stepped down as Chief Executive Officer, effective immediately, and that Board member Daniel Lewis had been appointed Interim Chief Executive Officer. Garg remained a member of the Company's Board of Directors. In connection with the leadership change, Better also released preliminary second-quarter financial results and announced plans to significantly increase its cost-reduction efforts. The Company said it now expected annualized cost reductions to exceed $45 million by year-end 2026, compared with its previously announced $25 million target. Then, on August 6, 2026, Better reported its second-quarter 2026 financial results. Although loan volume increased year-over-year, the Company reported a net loss of approximately $30.6 million and an Adjusted EBITDA loss of approximately $14.0 million. Better also provided third-quarter guidance calling for loan volume of approximately $1.375 billion to $1.525 billion and total net revenues of approximately $49 million to $52 million, below the Company's second-quarter loan volume of approximately $1.67 billion and revenues of approximately $54.7 million. The August disclosures followed Better's May 7, 2026 earnings call, during which management indicated that the timing of its previously announced goal of achieving $1 billion in monthly funded loan volume would depend partly on the interest-rate environment and appeared likely to be deferred. Following the May 7 disclosures, Better shares fell $12.17, or approximately 28.5%, from $42.69 to $30.52. Separately, following the August 3 leadership announcement, Better shares fell approximately 36.7% on August 4. About Johnson Fistel, PLLP | Securities Fraud & Investor Rights Johnson Fistel, PLLP is a nationally recognized shareholder rights law firm with offices in California, New York, Georgia, Idaho, and Colorado. The firm represents individual and institutional investors in shareholder litigation involving securities fraud, breaches of fiduciary duties, and other violations of state and federal law. Johnson Fistel has been recognized as one of the Top 10 Plaintiff Law Firms by ISS Securities Class Action Services. In 2024, the firm recovered approximately $90,725,000 for investors. Attorney advertising. Past results do not guarantee future outcomes. Services may be performed by attorneys in any of our offices. This press release may be considered a promotional communication. The attorney responsible for this communication is Frank J. Johnson.

Yahoo Finance
Aug 9th, 2026
Better Home & Finance down 34% as CEO Vishal Garg exits and Credit Karma HELOC deal expands

Better Home & Finance reported a Q2 net loss of $30.59 million in early August 2026 and announced that CEO Vishal Garg had stepped down. Board member Daniel Lewis was appointed interim CEO. The company extended its partnership with Intuit Credit Karma to add home equity line of credit products, providing access to approximately 140 million US consumers. Better guided to total net revenues of $49.0 million to $52.0 million for Q3 2026. The company's shares fell 34.2% following these announcements. Analysts noted concentration risk from relying on a few large partners could pressure economics if performance falls short. Better's investment narrative centres on scaling its AI-driven mortgage and home equity model through partnerships whilst narrowing losses.